Lift Shop Installed Lifts
If you require service then please call 1800 440 714.
If you have a Lift Shop lift that is overdue for service, then we invite you to contact us. We can arrange for a safety inspection and resumption of regular service.
- Routine Service
- OH&S Checks
- 24 Hour Helpline
- Repairs
- Extended Warranty Programs
Warranty
All new lifts are sold with the industry-leading warranties and inclusions.
This can be extended for a fee so that labour and parts are covered indefinitely.
Breakdown Rates:
We have the lowest breakdown rates because we have eliminated the main two reasons for breakdowns.
No: 1 Reason is Vandalism
As our lifts are 80% found in private homes, they don’t have exposure to the general public and misuse.
No: 2 Reason is Inferior Components.
It is common to use part replacements as future revenue streams. We appreciate that homeowners don’t like that, so use superior parts and systems which mean problems are rare.
Below highlights some of the differences.
| Differences | Lift Shop (Source Lift Shop terms and conditions) | Next Level Elevators / Compact Lifts (Source: Next Level Quote Document, 24th March 2020) | Easy Living Home Elevators (Source: Easy Living Quote Document, 8th July 2020) |
|---|---|---|---|
| Standard Period | 1 Year | 1 Year | 1 Year |
| Annual Service | Included 2 - 4 PA | Claim at least 2 | Claim at least 2 |
| Repairs - Standard Period | Labour and parts included | Labour and parts included | Labour and parts included |
| Transferability | Yes - resides with lift | No - resides with purchaser / owner e.g. builder | |
| Extended Period | Unlimited - for an annual fee. | Up to 7 years (commenced operations in approx 2013 ) | Up to 10 years. Haggle point. |
| Repairs - Extended Period | Labour and parts included | Parts only, labour extra | Parts only, labour extra |
| Payment | Credit offered | Payment needs to made on completion for warranty to be valid |
If you have a competitor lift, we are not able to help you.
There are many old and inferior lifts, and it can become a safety risk for our staff or passengers. We also fear that if we touch one of these inferior machines and something goes wrong, then we will get blamed. On a risk-reward basis, and as conservative lift professionals, we are unable to help and apologise.
Lift Shop only maintains and services its own quality machines.
Service Costs are Low
Service costs need to be low, because they are usually paid for by one home owner in after tax dollars. (Unlike commercial elevators)
How:
- Lift Shop has the largest home lift service portfolio for its own installed lifts, meaning travel time efficiency.
- Lift Shop refuses to grow the service portfolio through piecemeal acquisitions of failed companies lifts or orphan lifts, which means our men know the job history, have parts and don’t get delayed.
- Lift Shop only services lifts it has installed, so we are never guessing what to do.
This means a more reliable service for clients and lower costs.
Competitors Lifts
If you have a competitor lift we are not normally able to help you.
There are many old and inferior lifts and it can become a safety risk for our staff or the passengers. We also fear that if we touch one of these inferior machines and something goes wrong, then we will get blamed. On a risk-reward basis, and as conservative lift professionals, we are unable to help and apologise.
Lift Shop only maintains and services its own quality machines.