John was fantastic in his service and was prompt to fix some issues that we initially encountered with the lift.
04:38 23 Jan 21
We need to thank everyone who came to our aid from 8:30pm Friday night. We contacted the emergency line and they put us through to the technician Gary who Face Timed us to see if we could work out what was going on with our lift. So at the end, Gary sent out another technician (Luke) to the site, by this time it must've been 10pm Friday night. In the dark he tried his best to see what was happening to our lift. All the time Gary was on Face Time with Luke to brain storm the issue. They were unable to fix it there and then, because the lack of light. So then to our amazement Luke managed to get me up stairs to the main part of the house (as I am paraplegic). During this time Gary continued to keep us updated with progress of plan of attack and time frames and who was coming out to get this sorted.Then about 10am Saturday morning Jack and Tim showed up (it was 36*c+) and the start of a long weekend. If these guys didn't come I would have been trapped in my house for 5 days, until after the long weekend.You have know Idea how grateful my wife and I are. It would've been a very long miserable weekend for me if you hadn't of helped us out. You all worked so well together as a team. We wish you well.THANK YOU!!!!!!!!!!Darren and Teresa Sheens
04:08 21 Jan 21
Excellent service from start to finish , Very easy to deal with ,Install team very professional . Highly recommended , Many thanks to Nathan & Leigh
Anton Peter Boll
01:13 20 Jan 21
01:40 19 Jan 21
Lift installed early January by Todd awesome work and really easy to deal with, thank you liftshop
23:27 17 Jan 21
Daniel was very professional and provide sound advice.
19:59 14 Jan 21
Had a great experience with lift shop, very easy process from start to finishKarl the installer was extremely helpful and professional throughout the whole project providing us with everything we needed to ensure we achieved the best outcomeWould highly recommend using them again on future projects
03:08 14 Jan 21
Daniel from the Lift Shop service team just completed the regular Service at our property. He was on time, very professional and discussed and shared the areas requiring work with me before proceeding.Once he had completed the work he walked me through what had been completed and the areas that required further maintenance and provided simple and straightforward options for us. We really appreciated his manner and approach.I wouldn't hesitate to recommend Daniel or any of the team from Lift Shop who are always pleasant and courteous to deal with.
01:21 14 Jan 21
Good service and nice lift performance within 12 months we had it in.The two technicians who came in today, they simply know what they are doing, quick and professional
23:39 13 Jan 21
We're very happy with the quality of the lift we have installed and the service provided, in particular from John and Eris. A very professional and friendly outfit.
03:08 13 Jan 21
I am recommending the service and installation process at lift shop. John came out today to complete the first service. He had great tips on lift safety and operations.Very professional and very helpful.
01:47 12 Jan 21
Josh was very friendly and helpful. Always takes the time to explain. Excellent service and highly recommend
01:04 12 Jan 21
Once again Josh demonstrated his focus on client experience, asking of issues and listening. He was methodical and clean in his work.Upon completion, Josh explained the work he'd done, noting the need for extra time at next scheduled service to attend to the loss of hydraulic back pressure.It was a pleasure to have had Josh on-site today. Thank you Lift Shop
01:47 09 Jan 21
The Lift Shop have provided us with excellent technical support for more than 8 years . Matt recently performed a service on our lift. He was extremely professional and courteous and most importantly, very informed and competent.
01:58 08 Jan 21
During the design and planning stage Simon was most helpful with this tricky long-tail project, with excellent attention to detail to ensure the end result was exactly as planned. Mark and his installation team were professional and reliable, and communication was excellent. Darren and Vincent were very accommodating and worked cooperatively with the builder and us to complete a high quality installation. The end result is fantastic, and have no hesitation in providing a recommendation.
03:26 07 Jan 21
The Lift Shop staff have always been prompt and helpful with urgent issues as well as service bookings. Josh in particular has been great with communicating, swift with attendance and helpful with problem solving issues and been involved in "rescuing" us a few times now!
21:56 06 Jan 21
josh did an awesome job as always! josh is always thorough, courteous and professional.
01:31 06 Jan 21
Excellent lift company.Josh our technition is always courteous and respectful of our home.It's reassuring to know that our lift is being professionally maintained.Thanks to the whole Melbourne Liftshop Team.
00:58 05 Jan 21
Unit 2 307 Hawthorn Road, Caulfield South-Dear SirsYour service man John was here today.What a gentleman he is.He carried out his work extremely thoroughly and checked into every nook and cranny of the lift to ensure it will work perfectly.He is a great ambassador for your firm.!!Many thanks for the great serviceSue
07:00 31 Dec 20
No matter what time of the day or night that our lift decides to take a holiday, the amazing people at the Lift Shop are always happy to assist. I rang for help yesterday afternoon, and Daniel arrived at 8:30am this morning. He has visited our home previously, and is polite, knowledgable and capable. Daniel restored the lift with great care, as the equipment is older technology and requires the very best of maintenance. Thank you Daniel and the Lift Shop team for looking after our family at this busy time of year.
06:07 31 Dec 20
Daniel from Lift Shop serviced our home lift today and I could not be happier with his prompt on time arrival, servicing efficiency, professionalism, politeness and assistance in answering my safety questions. This is our first property with a lift and I appreciate him helping me to understand the mechanics so that I can help to ensure my children (aged 8-12) would be confident to troubleshoot any problem they might encounter if they were in it alone, peace of mind is priceless.
02:37 31 Dec 20
Thanks to the Lift Shop for their patience in arranging a time for a Service man to service my lift. I must say - they are very thorough and keep an eye on service dates for me.Josh Hawkins came to visit us this morning, to service the lift. He is always willing to go above and beyond a normal service call, and explains everything in detail. Thanks Josh!Josh was very helpful and gave me good advice re installing a GSM unit, which apparently should be done before I change over to NBN. He's very good at Customer Service!24/6/46 Josh and Andrew arrived this morning and immediately asked if I would like them to wear masks - which they did. They also offered 2 bottles of Sanitiser. I was very impressed with the protection offered to keep me safe. Very pleasant gentlemen!
06:24 29 Dec 20
Arrived on time, professionally dealt with the lift problem and fully explained its operation. Would recommend.
01:31 29 Dec 20
Josh the technician was a absolute champion and lift ship team has been great. 2 years on and lift has been best investment.
02:48 24 Dec 20
Robert has been very efficient fixing our lift .
04:37 23 Dec 20
We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.
04:35 23 Dec 20
04:23 19 Dec 20
The service support from Liftshop is excellent. I would particularly like to call out John Waltrich for his extremely thorough and helpful work on maintaining our lift.Also a callout to Eris for her prompt and courteous help in coordinating the maintenance service.Thanks.
01:44 19 Dec 20
The entire team at Lift Shop were successful in delivering another exceptional product. From Nathan in sales through to Dave who carried out the installation there was never a problem. A collaborative effort throughout the build ensured the lift was delivered on time. The attention to detail was excellent and the finished product speaks for itself! Thanks Lift Shop.
11:04 18 Dec 20
The LiftShop have been great to deal with during and after our install. After 5 years of use, it’s still as good as day 1! Josh in particular has gone out of his way during our annual servicing, to look into all of our queries and feedback.
04:57 18 Dec 20
Just had the Q1 Lift installed by Jack P and Lucas and I am very impressed. They’re attitude was very profession and they were two great young lads to talk to. They drove 7 hours down from Sydney to get this done and did so in no time.Also a big thanks to Lucy in the office for organising it all and answering any and all questions I had. She’s a bloody legend 👍🏼I’ll recommend these guys to anyone, best in the business.Cheers again.
04:30 18 Dec 20
03:59 18 Dec 20
Josh from the Lift Shop Team came to service our lift. He arrived precisely at the designated time, was extremely polite and helpful. He patiently took me through some key aspects of the lift, very knowledgeable and explained in simple terms the workings of it. He also went above and beyond to source information on a specialised lift for another residence.
03:34 18 Dec 20
Helped me fixed all my troubles and problems with my lift. Was vet kind and well spoken. Would 100% call them again and recommend them to everyone.
Robert W. Chapman
03:25 18 Dec 20
Hi Nathan,Lift looks great and works well. The lift does travel unexpectedly quicker and than we have personally experienced at other private homes who have used different companies.Karen and I are very pleased we chose Lift Shop.Thank youDavid was an excellent installer who fitted in extremely well with everyone; Great worker and very attentive.He is coming again today, Thursday 17th for a final check as he explained the lift mechanism would settle and may need further fine tuning which appears to have happened with us shifting our stored boxes back in yesterday.You are very welcome to visit us if you are in our area or give our names as a reference.Have a Merry Xmas and stay safe in 2021.Robert and Karen
00:33 18 Dec 20
Final product is excellent. Jack C and Luke were fantastic with the installation and tutorial.
22:22 17 Dec 20
Our lift was serviced by Daniel and he installed the phone unit which was no easy job. He is professional, knowledgeable and a pleasure to work with. Would highly recommend using the lift shop and Daniel for all your needs.
Bernadette De Corte
09:22 17 Dec 20
We created a multi-generational house as we are older with younger children.We looked at a number of options but were so pleased to find The Liftshop in Richmond.The experience was outstanding from first contact to service.I love the Art Deco ceiling of our very elegant lift.I particularly would like to give a Shout Out to Ian Coutts, sales person, and Joshua Hawkins who services our lift.Joshua is always very polite, responsive, courteous and explains matters very well. Even during Covid19 lock-up, Joshua came with a large mask on and did his job outstandingly so. The Lifshop servicing is an essential service.We would not hesitate ta moment o recommend The Liftshop and its people.Our wonderful builder, Ian Scarpa from Scarpa Developments enjoyed working with the installers and loves The Liftshop also as lifts get serviced locally.Wonderful product, love it.Five stars from us.Bernadette and Robert KING, Moonee Ponds
09:15 17 Dec 20
Jack C and Luke just installed our new Lift at Deniliquin Rams and the service was second to none. I would recommend these 2 guys to anyoneGreat work fellas
08:04 17 Dec 20
Could do without the lift.Very satisfied with the lift & 'Lift Shop' servicingGood price, prompt installation & effective co-ordination with our builder ( re design, provision of lift requirements, provision of storage)
03:38 17 Dec 20
The Lift Shop Melbourne are great and extremely knowledgeable. Josh is lovely to deal with and always on time.
01:52 17 Dec 20
John carried out a service on our lift Monday 14 Dec 2020. We found him very careful and attentive and would recommend him again.
01:44 17 Dec 20
John Cummings frim lift shop and the lift shop service team repaired our lift today and did a fantastic job, very professional services and repair. Highly recommend.
01:27 17 Dec 20
01:08 17 Dec 20
Great quality lift and service provided. Wouldn’t go anywhere else for a residential lift. We have had it serviced by Daniel who is always very thorough and professional.
22:35 16 Dec 20
Adam Grove attended the regular service for our lift today. He is a patient technician. Very thorough and professional lift service.
03:55 16 Dec 20
From installation of our lift by the Lift Shop to the regular servicing of same; I cannot find fault. The whole team are most friendly and helpful and the office always tries arrange servicing to suit my times. Daniel was here today and has come on a regular basis to service and repair my lift. He is always, on time, has a smile on the dial and does a great job. You have a great team Lift Shop.
00:20 16 Dec 20
Adam Groves serviced the lift and he is very professional and friendly.
20:07 15 Dec 20
Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jackson and Tod where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys
11:03 15 Dec 20
John Cummings and the Liftshop Service Team were great. Would highly recommended.
08:22 15 Dec 20
We were totally happy with Lift Shop. We dealt with Adam who was fantastic & thorough from start to finish. Lucy was exceptional in letting us know everything. The installers Carl & Nathan were brilliant and went above & beyond. Even after the lift was installed Carl was prompt in answering questions from us. Would highly recommend this company, totally professional & on time with everything they promised.
02:08 15 Dec 20
John Cummings has been fixing our lift for a while now and he always does so with the upmost pace and with a smile on his face. Always courteous and professional , as he cleans and fine tunes the lift. I would gladly recommend his service to anyone in need of a specialist.
04:32 14 Dec 20
We have a lift that needed an upgrade so Mark sent out 2 very nice and well mannered young men who attended to to the matter very quickly, while they were do the job the safety nodule failed ( fortunately not after they left) it saved us another call out fee and no one was trapped in the lift. This was attended to the next day free of charge as we are still under warranty by another very nice young man.
00:45 14 Dec 20
We had a lift installed at our residence a number of years ago.Each year a technician is sent to service our lift.We are very pleased with professionalism, and thorough knowledge of equipment and exceptional work of John Cummings. Thank you John.In fact we have asked that John service our lift each and every yearly service.RegardsShahnaz
00:03 14 Dec 20
We would highly recommend the Lift Shop. It was a great pleasure dealing with Brendon as he was courteous, helpful and extremely knowledgable about their products. We are very happy with the installation and after sales service. The staff were very professional and we were delighted that the project ran smoothly and on time.Thank you Brendon, Luke, John and Team.
07:47 11 Dec 20
Just had our new lift installed by Lee and handed over by David. Very happy with the professional installation and how well it all works. Great job guys, thanks!
02:34 11 Dec 20
Great lift and good service, final touch and handover by Kris was good.
22:46 10 Dec 20
Daniel arrived on time today and did a very thorough and complete service. Some potential problems were found early and we are very grateful for Daniels efficiency. Daniel is very well mannered, courteous and efficient. Thanks again Daniel. Cheers Simon Moore Balmain Sydney.
21:09 10 Dec 20
We have had a lift installed for two years. Infrequently, we have had need of service and the response has always been excellent. we would particularly note Daniel as a problem solver - very much appreciated.
01:16 09 Dec 20
Josh was a informative technician with outstanding customer service skills.Josh is great representative for the lift shop.
00:54 09 Dec 20
The lift shop team in Melbourne has been excellent to deal with through the years we’ve dealt with them, josh and john from the service division are experts at there job and delightful to deal with to
23:24 08 Dec 20
Josh and Lift shop were great today.Very good service from them
21:33 07 Dec 20
Josh was a friendly technician and paid great attention to details. He was very helpful with explaining things.
04:52 07 Dec 20
We had an issue with our lift and Daniel came to fix this issue, he found 2 other potential problems and went beyond what I expected and managed to repair and replace all issues in one day. Very professional and efficient! Thanks
09:28 06 Dec 20
06:15 04 Dec 20
Visitors not used to our lift upset it. I called Paul outside of business hours and he picked up straight away, listened to the problem, instructed me on the fix, made sure it was working again and off he went. Can't ask for more than that for professional support. How often can you get that sort of service these days ?
01:07 04 Dec 20
John arrived on time, did a thorough check of the lift and mechanics, and instructed me on the cleaning and protection of the door cutout loop which had shown signs of corrosion on one pin. If you had 10 stars I would have given him the ten.
00:57 04 Dec 20
We have used Lift Shop for our home for years. Their service is always first class and the technicians terrific. Highly recommended.
11:41 03 Dec 20
Josh has been our lift tech for 3 years and has always been excellent with service and reliability.Would highly recommend.
07:16 03 Dec 20
Our Q1 lift installation was completed yesterday, in Melbourne, and were thrilled. Perfect for our needs and we appreciate all thee safety features , assistance and expert advice given to make this choice.Thanks Lucy for hurrying this along -- medical reasons for us.The lift installers Jay and Jack P. were brilliant , very professional with a great work ethic and sense of pride in a job well done The hand over was very comprehensive so all in all 100% recommendation for the Lift Shop Thank you.
05:20 03 Dec 20
Thanks to John Cummings and the Lift Shop service team for everything they do to service our school lift. Their professional and honest service is always appreciated.
03:54 03 Dec 20
Service call by Daniel just finished. Excellent service
08:30 02 Dec 20
Josh was very attentive to my needs and provided speedy service in a timely manner.
21:01 01 Dec 20
Josh from the Liftshop Melbourne team has serviced my lift a few times and gives unbeatable service every time.very happy customer!
05:33 01 Dec 20
00:30 29 Nov 20
07:01 27 Nov 20
Oli came and sorted our lift this week. He was very professional and efficient.
03:23 27 Nov 20
Oliver and Dylan were fab! Quick, thorough and unobtrusive. And great senses of humour.
01:40 27 Nov 20
We went to several lift companies, we found the lift shop to be far superior than the rest. We were quoted similar pricing with the other companiesWe found that the lift shop had a better product compared to the others. The other companies had a tinny product, we found the lift at the Lift shop to be sturdy and strong.If you are interested in a lift for company or personal use. I would recommend the Lift shop. Seriously do your self a favour and go see them. Custom service 10/10.
22:35 26 Nov 20
Josh was lovely to deal with from the start. He explained what he was doing, why and how. Both times he said he would be here, he kept his word and I for one really appreciate that from a service person.
10:15 26 Nov 20
04:17 26 Nov 20
The Lift Shop Melbourne Team & Service agent Josh are highly professional and deliver quality service. Josh is so respectful and polite and explains everything in detail. Very happy customer.
03:01 26 Nov 20
Thank you to Oliver and Dylan for a great service.
00:30 26 Nov 20
Had Brett and Nathan for the install of our lift for Martin Builders in Newhaven Phillip island. I am the site foreman and have been impressed with the way nothing was to hard. Worked in well considering the site was very busy.Glenn Jobe.
23:34 25 Nov 20
Joshua was exceptional at explaining the safety features and went out of his way to show my mum what to do in an emergency, thankyou Joshua I now have a better understanding.
11:35 25 Nov 20
We wanted to build our dream home and we particularly wanted an elegant elevator. We shopped around at various lift companies, but as soon as we saw the huge range of luxury lift cars at the Lift Shop, we knew we were in the right place. We spent many hours at the Lift Shop, and the staff eventually helped us to design a quite unique, luxurious lift.Some time passed whilst the house was being built, but the Lift Shop were always in the background, drawing up detailed plans for the builder to follow, including design of the lift shaft, entry points for cables etc.A few months before completion, one of the Lift Shop team came to our home to confirm all measurements of the lift shaft were exact to the mm.Finally the time came for the lift to be installed. Two Lift Shop employees took over a week to instal the necessary equipment and assemble the lift car. Then about 2 weeks after we finally moved in, the Lift Shop people came back to commission the lift, which surprisingly took the whole day, such was their attention to detail.And then, our lift was complete. I was totally blown away by the futuristic, sleek elegance of the lift, and the smooth, quiet motion was everything we could have hoped for. We have the most spectacular lift, one which would not be out of place in a 5 star hotel.We use the lift constantly, still in disbelief that we have the most amazing, stylish piece of equipment in the whole house. The lift is now the talking point of the house and we absolutely love it.Thank you Lift Shop - you exceeded all our expectations!Margaret & Alan Lewis
07:07 25 Nov 20
Had our first lift service, Kris was very professional ,polite and didn't mind my Dog's .Very helpful and informative with Telstra requirements.
06:11 25 Nov 20
We had Daniel attend today and he was on time, fast, efficient, and very clear in his explanation of the work performed. Very pleased with the service.
Homebush Medical & Dental Centre
05:15 25 Nov 20
John from Lift Shop was very professionals, punctual, honest and hard working. He ensured that the job was completed to a high standard and I was very pleased with his service. Thoroughly recommend for anyone requesting lift services!
04:55 25 Nov 20
Daniel was very professional and fixed the lift issues promptly
00:00 25 Nov 20
Luke & Dylan arrived on site at the correct time I was told.In no time they had located the fault and inform me what the problem was and Lift was back in operation.Thank you.
22:26 24 Nov 20
Luke and Dylan were very professional, friendly and efficient
01:50 24 Nov 20
Luke and Dylan were amazing - fixed it and changed the buttons so better user interface ...Great stuff,Clive
06:36 23 Nov 20
Great product. Many thanks to Lucy who provided exceptional service!
05:43 23 Nov 20
Daniel from Lift Shop in Sydney is professional and excellent at his trade. He is able to fix problems quickly. Daniel and has done a great job over many years I have been dealing with him, a credit to Lift Shop.
03:35 23 Nov 20
Todd and Dylan have been fantastic so polite and very easy to be around. We are in a busy childcare centre and they have been super friendly and professional!
23:22 19 Nov 20
Josh is a pleasure to employ. Great personality. He is efficient and has terrific knowledge of our lift. If there's a problem he works it out in seconds and doesn't leave till it's fixed.Cheers, Russell.Patterson Lakes.
23:18 19 Nov 20
Just had our lift serviced via Daniel, super helpful and was happy to take the time to walk me through the steps and how to use our lift which was never done via our builder when this was handed over. So i feel 100% more confident now that i am not going to get stuck in our lift or let alone my daughter :) Thanks also to Michelle for setting this up.
22:07 19 Nov 20
We searched and searched to find the perfect lift for our new home. After a lot of showroom visits to other manufacturers we decided to go with The Lift Shop. Our lift is amazing, the service, communication and everything in between has been exceptional. We had one teething issue and after calling Lucy, we had a team out on the same afternoon who fixed the issue and ran over the lift with a fine tooth comb to ensure everything was spot on.If you need a lift, don’t waste time looking elsewhere!We are very happy and had some amazing comments!!
21:15 19 Nov 20
Daniel, the technician from Liftshop is not only punctual, efficient, polite but also is able to problem solve. Would highly recommend him!
00:25 19 Nov 20
Lift Shop installed our lift and service it. They are always responsive and helpful, scheduling the work at a time that suits us. We recently got NBn so our emergency phone had to be changed to the mobile network, which Jake has just done very efficiently.
00:10 19 Nov 20
19:30 18 Nov 20
I had the pleasure of meeting John Cummings from the Lift Shop Service Team, when he attended a call out to my place of employment to service our lift. He was prompt, courteous, extremely knowledgeable, and had a great sense of humour. I would highly recommend he and his team.
22:28 17 Nov 20
John was professional and courteous in his service of the lift within our school. I recommend the lift shop highly and thank john and the team for their continued support.
08:06 17 Nov 20
We are so happy with our lift! In a compact house the space saved over a staircase was a big benefit. Add in the convenience of not having to cart shopping and laundry up and down stairs has been a real bonus. The lift is smooth, quick and quiet.All the team at the Lift Shop we super helpful. The installation guys were careful and courteous, the designer helped us to achieve the overall look we were after. Unobtrusive upstairs and a feature downstairs. We couldn't be happier. Highly recommended.
04:46 17 Nov 20
03:22 17 Nov 20
John Cummings our Service Technician was very professional, explained the job well and did it with the minimum of fuss despite the fact it was a tricky installation. I would definitely recommend John's work.
02:01 17 Nov 20
23:52 16 Nov 20
Lucy and the team really made the whole process seamless. We were thrilled with the outcome and service provided.
Hamish and Tarika
05:01 16 Nov 20
I have used Liftshop Melbourne to service our elevator for almost 5 years now and I have found them, especially the Josh the technician to be amenable to my requests and very professional. Our elevator gets serviced regularly and they are quite, clean and leave the area tidy and are respectful of our property as we have dogs and children running around.
03:57 16 Nov 20
We had a beautiful glass Italian Lift installed last year by the team at Lift Shop. We especially commend Kris Lynn for his attention to detail and courtesy dealing with us. There have been a few problems associated with the weight of the rimless glass doors with adjustments having to be made, but apart from that we are really happy with the end result. Thank you Kris.
03:13 16 Nov 20
The guys at lift shop are helpful efficient and most importantly honest! Wouldn’t consider any other company in buying a Lift
02:20 16 Nov 20
Our experience with the lift shop has been an incredibly positive and remarkable one. From our initial engagement with Ian Coutts from sales & design, to final stages of installation and commissioning of the lift with John & Josh, their accuracy and work ethic has been diligent and professional throughout, and the lift quality and functionality itself is phenomenal.
21:22 15 Nov 20
Excellent service & very professional conduct this morning from contractor that came to service our lift at family home at Cronulla this morning at 7.00 am 16.11.20
21:11 15 Nov 20
John Cummings great service
06:15 13 Nov 20
Stephen Harriot and Arno Ferrero, have been very professional and our lift look and functions great. Good job well done
05:33 13 Nov 20
Robert has always been thorough and knowledgable.
02:20 13 Nov 20
Thank you Daniel for your service today, you were extremely professional and helpful!We are very happy with the liftshop service.
00:45 13 Nov 20
Liftshop are a professional company who have been a pleasure to deal with. Nathan's upfront design development along with Narda's procurement timing proved to be exceptional. We look forward to the installation also being a smooth experience
23:31 12 Nov 20
23:24 12 Nov 20
Had my lift serviced today by Mr. John Cummings. He was very professional and took me through the ins and outs of the workings of the lift. Michelle Foreman called me to arrange the appointment. Very well spoken and courteous. I have no hesitation in recommending the Lift shop.
22:51 12 Nov 20
Daniel from Liftshop service department came today to service our lift. He has been before, always super courteous and very attentive to our needs and issues. Liftshop service in general and Daniel in particular are to be highly recommended..
21:15 12 Nov 20
Extremely good service and attention from Daniel. His customer care & attention is exemplary. Nothing is a problem, everything is very well explained and he is a terrific young ambassador for the company.
09:43 12 Nov 20
Installing a home lift has been a seamless transition from beginning to end. Jack and Todd have been extremely helpful and professional, the quality of the product second to none.
21:54 11 Nov 20
Liftshop provides ( a not inexpensive) service contact on my home lift with a regular 6 monthly check . Michelle Foreman coordinates the timing of these checks by phone and Michelle is always polite and helpful and is always willing to fit me into her scheduling although clearly she tries to make use of late cancellations or availabilities of servicemen in the areaAll the servicemen who have attended my home have been punctual and pleasant and provided the check efficiently and with full explanation . My last few checks have been performed by John Cummings who was always on time and extremely helpful in his explanationsI congratulate the service team
05:27 11 Nov 20
If you require a lift for either a high spec home, commercial showroom or business, then The LiftShop is the only place I would recommend.As a project manager for a medium size builder, we vet everything, totally dissecting it from the perspective of quality, service, price, and overall implementation. Liftshop nailed all of those categories and worked hard to provide a turnkey solution right down to payment and shipping/storage logistics at no added expense. Personally I am a firm believer in price not being everything and yet Liftshop scored with not only the BEST product in the industry (leading technology) but also beating an inferior elevator on price also. If you desire Ducati at Honda pricing, then give them a call.Firstly, I never award 5 stars because thats perfection and nobody meets that standard but what the hell, let's call it a typo and truly deserved.As far as service goes, our company was looked after by Simon Dowding the WA State Manager who excels on every level. Not only is he efficient, polite and honest but the entire approach was seamless. No hidden costs, no funny business or half truths, just the product (which speaks for itself) paired with transparent pricing. Simon is old world service and follows through long after the deal is done. I won't mention any names but some of their competitors were atrocious by comparison. Nobody else came close.In Germany, we have a saying....."the fish always stinks from the head". That is NOT the case here. Liftshop all the way across Australia and back to Europe seems to be run by good people who live/work by old world ethos of quality product matched with putting the client first. Thus far we have interacted with staff beyond WA, site managers/tech and into accounts, all of them proving extremely amiable.A notable mention also were the installers and supervisors (Ben Martion Darren Morton and Mark Johnston) who are incredibly helpful and polite. We had to access their reservoir of knowledge constantly along the way. Maria in accounts was very patient.We will use them again!Distinto Homes
03:41 11 Nov 20
Our annual service was performed by John, Very polite, friendly and professional. He explained the current specials that were being offered.Highly recommend.
03:36 11 Nov 20
Thanks to the team at Lift shop for a professional and high value service. During difficult times of enforced work place staffing limits, the team (and particularly Lucy) went above and beyond to help us achieve our project goals.
20:56 10 Nov 20
Highly recommend this company. Very easy to deal and very helpful during the entire process, especially in our dealings with Nicholas Karatsioli who is the site manager.c/o Renco Design.
05:19 10 Nov 20
I had the pleasure of having Lift Shop supply and install a lift for a Residential property we were building.Lucy Connell and the team made the whole process seamless and they were a pleasure to work with. Happy to work with them again anytime!
00:16 10 Nov 20
Our Supermec-III lift was commissioned in early 2020 and we had on-off issues with terrible noise. This is one of their top of the range lift and they never came across such issue before. LiftShop has been very responsive and professional in their attempts to troubleshoot and eliminate this noise. Matty, Rob and Jack needs special mention for their relentless efforts and tenacity to resolve this issue. Thank you LiftShop.
03:22 09 Nov 20
02:33 09 Nov 20
John Cummings and the team at the Lift Shop have been servicing our residential lift for about 3 years .. They’re always professional and courteous and we’ve only had minor issues with our lift which are always resolved quickly. I’d highly recommend John and the lift shop and team!
23:19 08 Nov 20
I think from the very first time we met with the sales people from this company, I felt we were in good hands. The lift was installed without any problems, and it looks and feels really solid. Service calls are just easy, nothing is a problem, and if I call for support, office people are really nice, and someone either calls me back immediately, or they send someone out really quickly, which is what you'd want, given it's a lift! I always feel confident using it, as did my husband who used it without any help when he was in a wheelchair and then on crutches. We had a decal put on the inside walls of the lift, and we think it looks pretty amazing! All round, I highly recommend Lift Shop if you're thinking about getting a lift.
03:15 08 Nov 20
John Cummings came out to do the warranty service. He took me through the error messages and explained very simply many of the little diagnostics I can do myself. Thanks John
04:40 06 Nov 20
John Cummings & the lift shop service team were very friendly, professional and helpful.
04:28 06 Nov 20
From the day we commissioned our lift in our new home, The Lift Shop have been efficient & professional. Eris contacts us promptly for service calls, and help when needed. Always happy to deal with John for our yearly service.
23:48 05 Nov 20
I’v been involved in dozens of lift installs throughout my 23 year construction career and never had a better experience, professional friendly service, great workmanship, nothing too difficult. Big thanks to Jack, Jack, Azza, Olly, Nick and Dave
04:24 05 Nov 20
01:02 05 Nov 20
I had my Lift installed and working 2yrs ago, since then the Lift works amazingly. When buying the lift was a bit off with the sales, and when the installing it got few more issues but Dave the project manager was so helpful and get things done.The after sale service was great! Lift Shop team come regularly to check and service the lift. So far four times serviced still included in the original purchase price.During the COVID, Lift Shop staffs managed to do their job and at the same time following the safety procedures. Jake was one of them, he is a friendly and professional technician.I would definitely recommend Lift Shop!
22:34 04 Nov 20
Bret and Nick did an amazing job installing 2 lifts at my Brighton project, would definitely use lift shop again.
06:41 30 Oct 20
installing a lift is a complexed procedure , retro fits in particular which is the type that we installed the process was made easy by the professional of lift shop and would like to thank simon for helping to design and facilitating the lift and mark for programming the works on time communicating to installers cameron and troy helping us push the project to the best outcome and darren for supervision who was always available to discuss any issue well done to lift shop cheers
02:50 29 Oct 20
Very professional business. Came to complete first service and replaced damaged panels
02:58 27 Oct 20
Great help and on time with there service.Luke and Dlyan always happy to help.
02:57 27 Oct 20
Good boys great jobThank you luke & dylan
00:32 27 Oct 20
20:50 25 Oct 20
Great service always . Daniel thank you for your advise and knowledge.
09:22 24 Oct 20
Quality and competetive
02:58 21 Oct 20
Couldn't be happier with the service Luke & Todd provided!
22:30 20 Oct 20
Can't speak highly enough of the on time, knowledgeable and helpful technician that attended to rectify a problem and service our lift. In addition to conducting the repairs and servicing, Josh ran us through the operation, safety mechanisms and helpful hints for us. This was most useful as both my partner and I are mechanically inept!!. Thanks so much Josh and The Lift Shop!
07:15 17 Oct 20
We have had a Lift Shop Lift installed in our new home to future proof us as we age .We are extremely happy with our choice and would like to thank Simon in sales ,Darren and his team in installations and the office staff for all their assistance.We highly recommend the company and team to any future customers considering purchasing a lift.
22:46 12 Oct 20
Josh Hawkins has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
Narwee Veterinary Hospital
05:03 08 Oct 20
Excellent service from Daniel, he addressed the issue in a very professional manner. he also adjusted few other things that I was not aware of.Many thanks.Ayman from Monterey.
01:08 02 Oct 20
Josh was our service technician this morning.He was very pleasant , courteous , very patient and professional. He explained everything with a lovely smile . I’d love to have him every time for our regular service if his schedule permits.I think he is a great asset to your company .I would recommend your company for everyone I know after I have dealt with Josh.Mary Hanna
08:00 29 Sep 20
A big thank you to the Lift Shop and in particular our 2 installers Dylan and Luke. Unfortunately due to the Queensland border restrictions we were unable to have our lift installed by the Brisbane installers (2 hours away) and the Lift Shop were able to quickly respond to our needs and reallocate Dylan and Luke to fly up from Sydney to install our lift allowing us to not only complete our new house, but allow me (wheelchair user) finally access the first floor!
13:59 27 Sep 20
09:17 26 Sep 20
Josh has done a great job, very satisfied!
05:01 25 Sep 20
We have had no significant problems with the lift so far after 2 yrs.
03:21 25 Sep 20
01:17 23 Sep 20
Rob and Adam just left after completing our first service call for our new lift from Lift Shop. They were on time, polite and efficient, as have all of the Lift Shop staff.
00:31 23 Sep 20
Josh was so patient with me going over the questions I had with our lift in our home and getting the SIM card sorted for the phone of the lift. Thank you so much Josh really appreciate your help.
00:54 11 Sep 20
Luke G and Chris E just fixed a few tricky issues. They were punctual and efficient and I'm a happy customer.
23:41 10 Sep 20
Very happy with Jake , very professional and very informative about the operation of the lift. I recommend dealing with these people from liftshop, from the start with the servicing arrangements to the actual service. Very happy owner.
04:55 09 Sep 20
Luke G & Chris E were great!Very polite & helpfulDid a great job on the lift.
01:30 09 Sep 20
Jake was very experienced and professional technician. Thanks
20:43 08 Sep 20
we are loving our new lift from the Liftshop. All the team there were extremely helpful, especially knowing that as part of a major renovation co-operation between trades makes for a good job. The installation guys backed up the good work by the lift designer and we could not be happier.
23:31 04 Sep 20
Lift Shop Melbourne installed a 3 level, split entry lift to a new build project we were managing for a Primary School. Lift shop team provided great communication throughout the project and were more than happy to assist at any point of the project to ensure a seamless delivery & instillation. Big thanks to Jayde & David for ensuring an on time lift delivery even during Covid. See you on the next one!
06:18 04 Sep 20
Thanks for a great experience. From Simon who took me to see the lifts already installed and working, to Darren who helped me with getting the shaft ready and then Troy, Ben and Luke who installed the the thing. All honest, up front and helpful. I must say that a special thanks goes to Troy who is a perfectionist and left the job in a pristine state. I found his dedication exceptional! Also to Maria, Jessica and Narda, with whom I dealt with at Head Office - thanks for your helpful insights and honesty.
02:51 04 Sep 20
Brett and Nathan were very professional, very neat and easy to deal with. Nothing was a problem and they delivered a quality product in a timely manor. Would recommend.
06:22 02 Sep 20
We had a Pollock Q1 lift installed by Jack. Very friendly, professional, knowledgeable and if a problem arose, he was quick to fix it. Highly recommended.
03:34 02 Sep 20
Liftshop have awesome customer service on the phone and Daniel is a sensational life maintenance guy! Live LiftShop!
21:28 31 Aug 20
Josh was very professional and took his time to ease any concerns I had with my lift.
07:45 31 Aug 20
My wife and I have just had a beautiful E1 Italian lift installed by the Liftshop. The sales rep Simon was a pleasure to deal with and was very helpful in personalising the lift for my wife's disability. He was happy to attend a number of meetings to get the location, size and fixtures correct, and had a number of lifts in the showroom to show possible finishings. The installation went very smoothly thanks to Troy and his assistant Ben who were very professional, always turned up when they said they would, and did not leave a scratch on our lounge room floor despite a huge number of parts being stored there. Darren gave us our orientation when the lift was ready and speedily came back with the answers to our questions.The proof is in the pudding - we have a very attractive and smooth operating lift! Many thanks to the team.
01:24 28 Aug 20
22:57 24 Aug 20
Well organised, on time and professional for our Lift service and customer handover and orientation. Thanks Josh!
02:24 24 Aug 20
Josh responded to emergency call and talked me through rebooting lift operation.He followed up with a service call and checked phone, lift speed and provided further tips not shown in the manuals. I would be happy to have Josh as our regular service tech.Just had second 6 monthly service and he attended to minor adjustments and reminded me of further safety features.All Covid 19 safety measures taken ...courtesy gift of free sanitisers too.
22:02 20 Aug 20
I would highly recommend the Lift Shop and Jake the technician was very professional. For someone that had never owned a house with a lift before, following my first service the Liftshop gave me genuine comfort that everything is running smoothly and is safe to use.
03:08 14 Aug 20
Lift shop do a great job. They come on time. They are very professional. They are a stand out business.
00:56 13 Aug 20
Hi .. we recently had a service requirement with our residential lift... right from the first phone call to the customer service centre the whole circumstances were handled with professionalism and in a very expedient and timely manner. Our serviceman Paul arrived right on the designated appointment time and went about his job in a very respectful and efficient manner with the emphasis on causing minimal disruption. He was very thorough and explained the issues clearly and went about the necessary adjustments in a most professional manner. Greatly appreciate the prompt and professional service.Cheers rowan
20:05 12 Aug 20
Jake is great. Very professional and easy to deal with
07:02 11 Aug 20
Rob came over today and fixed my lift!Make my family very happy.....Thanks Rob, Dan and Jake
04:31 11 Aug 20
Install team did a great job all on time manythanks to Luke and Aaron.
11:45 05 Aug 20
Had the pleasure of getting our E1 lift from Liftshop. We had Oli and Dan install our lift and were very pleased with the outcome!! Would definitely recommend :)
03:10 05 Aug 20
Within half an hour of calling their helpline (super friendly service) lift shop sent out a technician to help me. Josh was super friendly, after getting my lift working he checked out the rest of the system to make sure that nothing else was faulty, did some testing, explained everything to me in case it happens again and was generally just a real pleasure to deal with - can’t recommend these guys enough.
Stanley Hilton Levin
22:49 04 Aug 20
Just had a service done by Josh from Liftshop. Great guy, polite, informative, on time & very professional. Would highly recommend.
Tanja K K
07:50 03 Aug 20
Josh was very helpful and took his time to explain and fix my ground floor door.
05:06 03 Aug 20
After spending quite some time researching lift suppliers in Western Australia we decided on The Lift Shop. Reasons being the prompt and informed service, high quality product and a very reasonably priced product when taking into consideration the quality and technology.We have had our lift in place for 6 months now and are extremely pleased with our decision.The lift looks great, in very functional as we have all our living areas upstairs we are using it more than we had anticipated and have been surprised at how economical it is to use.The staff - Simon, Kien, Vince, Troy and all office staff we fantastic. We would highly recommend at least a chat with these guys.We had our lift serviced today and as always the service staff were on time, professional and very tidy. Thanks Kris and Luke.
03:37 31 Jul 20
Daniel Levine did the first service call on my recently installed lift and was the real deal .
22:57 30 Jul 20
Just wanted to thank the team at Lift shop for their continuing great service and support. Had the lift serviced today by Josh Hawkins & Andrew Dike and again the service was 100%. Thanks Andrew
02:00 24 Jul 20
Josh was punctual, very polite, explained things in detail and did a great job not only on the fault I reported but also on other potential “teething issues” with the brand new lift. I would be more than happy to have Josh serviced the lift again.
20:42 23 Jul 20
This was my first service and Daniel attended. He was professional, careful and thorough. He worked through the process in a very methodical manner.He took his time and took pride in his work. I had confidence in the service itself and importantly, the cosmetics of the stainless steel lift remaining undamaged. .Thanks,Jason
22:40 22 Jul 20
Excellent service and response.
05:32 20 Jul 20
Brett and Nathan did a fantastic job with the lift install at our project in beaumaris, very professional service all round and would highly recommend.
23:54 17 Jul 20
John Cummings and the lift shop service team are awesome!!!John visited us on the 17th of July to fix our lift. His service was excellent and he went over and above the call of duty and he took time to show us and patiently explain the operation of the lift and how it works. He showed us what to do in case of an emergency and how we could get out safely. And he assured us that his team would always be on standby to help us, if we ever needed. John and the lift shop service team are awesome!!!
04:33 17 Jul 20
Just had first service from Paul, he was great and explained everything to me. the lift installation was great also and the service seems like it will be exceptional as well
02:04 17 Jul 20
We installed a lift from The Lift Shop 8 years ago when we built our house .The Lift Shop engineers are very professional, helpful, punctual, friendly and very responsive. I am very happy to have Josh here this morning to do the service, excellent service, he is knowledgeable and professional technician. excellent service , he was very courteous and patient and explained matters clearly. Thank again Josh.
01:31 17 Jul 20
John was extremely friendly and was able to help explain the whole process while he was here. Very transparent in his works and is a pleasure to have.John also was extremely efficient and fast in his work, only requiring little time to fully fix the issues.
00:01 16 Jul 20
06:19 14 Jul 20
John serviced our lift today. He was corteous and efficient and clearly explained what he had done and he deserves all credit in this job he does.I find Lftshop's service men have been excellent and would not hesitate to reccomend them.
00:26 14 Jul 20
07:54 10 Jul 20
We had our lift serviced today by Jake. He was punctual, professional and patient. He answered all our questions enthusiastically and clearly (Even answering all my children’s questions with sincerity) . He explained everything in great detail leaving me confident with handling any situation that may arise in future. A credit to the Lift Shop!
01:44 10 Jul 20
07:26 09 Jul 20
05:28 08 Jul 20
Hey, excellent servicing once again, technician explained the maintenance performed and highlighted the fact that even though we're close to Coogee beach there are no signs of rust, just well oiled and greased moving parts!
03:20 08 Jul 20
The team at the Lift Shop made our experience very pleasant. Professional, on time and great quality lift. Services are also great with technicians being prompt, clean and fast to service the lift explaining everything very well. I would recommend the Lift Shop to anyone considering installing a lift in their home/office.
02:07 06 Jul 20
Paul was easy to deal with. Arrived as arranged and carried out the service as required. He provided some useful tips on the lift use. Very happy with the company and service provided.
04:45 03 Jul 20
Paul commissioned my lift today. Easy to understand instructions and very helpful. Feeling confident about follow-up service and many happy years using our lift.
04:35 03 Jul 20
Experienced very prompt and professional service from the Lift Shop team in Melbourne; particularly with Ian, Lucy and David. Super easy to deal with and the team was able to get everything prepared and ordered within a tight timeframe for our project with minimal hassle.Would definitely recommend them and use them again in future projects. Thanks team!
04:05 03 Jul 20
Was looking at buying the Q1 Home lift they offer. They did respond in a timely mannerCheaper here at Velocity LiftsSame Lift - Better Rates
03:40 03 Jul 20
Buy the Q1 for Cheaper here at Velocity LiftsSame Lift - Better Rate
02:15 03 Jul 20
We installed a lift from The Lift Shop some two years ago when we built our house in Melbourne. From design, installation to commissioning, The Lift Shop engineers have been very professional and helpful. We had two services since the commissioning. The Service Department has been prompt and efficient in setting up appointments. The service engineers have always been friendly and punctual. John, the engineer who recently completed the most recent maintenance service was very courteous and observed all the COVID-19 protocols while finishing the job promptly and efficiently. I have no hesitation in recommending The Lift Shop to anyone who may consider installing a lift for their domestic dwelling.
02:14 03 Jul 20
Your rep Josh Hawking, not only arrived on time, but was courteous, & went about his work with little or no interruptions to my daily routine.Also to have Jocelyn Scales help me with any queries I may have, has been a big plus.
04:55 02 Jul 20
Guys that attended to my house where absolutely delightful, helpful and very very eager to assist!Best service I experienced in a while!Well done guys!👏
02:30 02 Jul 20
Thanks Paul for getting the lift up and running again.
03:06 01 Jul 20
IT ALL STARTED WITH A CALL TO IAN WHO VERY KINDLY GAVE ME A QUOTATION FOR A LIFT AT MY PROPERTY AT CAPE SCHANCK.FROM THERE I SPOKE TO DAVID WHO CAME TO SITE TO INSPECT THE LIFT SHAFT AND TOLD ME TO DEAL WITH LUCY ON ALL MATTERS INCLUDING THE DELIVERY DATE . I FOUND LUCY TO BE INCREDIBLY HELPFUL AND SHE KEPT ME UP TO DATE WITH THE DELIVERY DURING MOST UNCERTAIN TIMES IE COVID19.ON THE DAY OF DELIVERY I MET MICHAEL AND ANDREW WHO WOULD INSTALL THE LIFT FOR ME IN RECORD TIME WITH LITTLE OR NO FUSS.AT THE END ALONG CAME LEN TO INSPECT THE FINISHED PRODUCT WHICH WAS DULY PASSED. I CAN HONESTLY SAY THAT FROM START TO FINISH I WAS DELIGHTED WITH ALL THE PEOPLE THAT I CAME INTO CONTACT WITH AND THE QUALITY WITH THE LIFT SHOP PRODUCT.
21:56 30 Jun 20
This company are absolute professionals in every way. I have used the Lift Shop for all of my builds over the last 10 yearts and it is a pleasure every time. No dramas - no stress and always a great job. Nathan Heaney is an absolute gentleman to deal with and always gets it right. One happy customer. Thank you Lift Shop for making a hard job easy.Cre8ive Building Projects
06:49 30 Jun 20
Josh was responsive, professional and thorough in his approach. An excellent service technician. Thanks Josh.
02:01 29 Jun 20
Lovely service from Josh. Very knowledgeable, helped with a few issues and got our lift working properly.
01:55 29 Jun 20
Good value for money lift. Service has been excellent. Matt did the first service and made me feel that he was looking after my lift as if it was his own - he did a great job. Happy client and would recommend.
03:46 26 Jun 20
Jake arrived on time and knew his way around, the history of the last couple of visits and what was required. We are happy with Lift Shop and appreciate the service
01:28 26 Jun 20
Excellent service and very professional - a great looking quality product, easy to deal with staff and seamless installation. Handover and commissioning by Joe was very professionally handled with care and attention to safety - very happy to have selected the Lift ShopWe had our first service done today 26th June - Matt attended was prompt, very polite and carried our a very professional job - cleaning up and assisting us with a refresher demonstration on using the lift and it’s features - very happy we chose the Lift Shop
09:24 25 Jun 20
Thank you John Cummings for your very friendly and professional service on my residential lift. It was very helpful and it was very nice of you! You were very patient to explain every my questions as well. I Would like to recommend you to other customers. James
05:54 25 Jun 20
04:51 25 Jun 20
We build luxury homes at AGUSHI and install lifts into 90% of the houses we build. We have been working with the team at The Lift Shop for 10 years and we don't look anywhere else for lifts because the Lift Shop execute every job for us perfectly. From quoting, to administration, to installation and handover, their business is run like a well oiled machine. The Elevator game is a tough gig for builders to manage - there are always little issues and surprises that pop up on site or with installers or lift companies who love to hide behind their regulations to make life tough for builders on site. There are never any surprises with the Lift Shop because they manage expectations right from the beginning. If there are any issues they are rectified with no fuss. I can't recommend a lift supplier anymore than The Lift Shop. Thanks for all your support team. Its a pleasure working with you. Bear Agushi
04:03 25 Jun 20
Josh is a fine representative of your firm...polite, competent, on time etc
21:32 24 Jun 20
Brett came out the other day and was so professional in everything that he did, nothing was a problem and serviced the lift in no time. Great friendly service.
21:09 24 Jun 20
Very helpful, excellent prompt service. Josh was well mannered and a great help.
00:11 24 Jun 20
Liftshop stand by their product and service and I highly recommend them for that. Daniel who came and did our service yesterday was professional, courteous and efficient. Great mob to deal with!
12:38 23 Jun 20
We are absolutely thrilled with our new Lift Shop lift itself, as well as with the service we have received. A minor fault brought Jake Hancock to our door this morning; he was on time, reassuring, efficient and pleasant, and although it wasn't in the job description, he cleaned the interior glass of the lift as a bonus, an endearing extra. Thank you! - from Sally and Norman in Cremorne Point.
06:12 23 Jun 20
04:35 23 Jun 20
Dani conducts himself very professionally and clearly knows his product.
03:12 23 Jun 20
John Cummings serviced my lift this morning and at each service John has been totally thorough to find the cause of the issue. I am heavily reliant on my lift and it gives me great confidence to know after careful explanation from John how I can manage and report any issue. His advice to maintaining the lift in between services was greatly appreciated. Thank you John.
00:10 23 Jun 20
John Cummings performed a service on our lift. He was very professional and knowledgeable, with a very friendly manner. Would highly recommend. Thank you!
00:00 23 Jun 20
I can't speak highly enough of Nathan Heaney and the Lift Shop. It was a seamless installation with no major delays and a high quality product at the end of the job. Thanks Nathan :)
Homes With Integrity
22:53 21 Jun 20
Lucy and the Melbourne team was so great to deal with. Great quality in every way, very helpful and responsive customer service. We look forward to share some photos and videos of the lift in action!
07:38 21 Jun 20
Well done to all the team at Lift Shop, Simon D, Darren M, Luke B, Vincent K and Mark J. they all worked well with us to get the job done in very professional manner. We are very pleased with the result!
03:20 20 Jun 20
The LIFT SHOP recently installed a Q1 medium lift in our home.Nathan Heaney, our Sales and Design representative impressed us with his knowledge and attention to detail throughout the contract and installation process.It was a pleasure to have the LIFT SHOP installation team in our home, particularly Jackson and Todd who were always professional, polite and friendly while they carried out the majority of the installation.The Installation team was well supported by Kerri Hazelwood who kept us fully informed of the works to happen and the timing of those works.We are very happy to recommend the LIFT SHOP.
00:01 20 Jun 20
Our annual service was performed by Matt this year. Another excellent ambassador for the Lift Shop. Many thanks for the service and excellent advice.
10:03 19 Jun 20
The lift shop technician John Cummings was very professional and did a quick and thorough job in servicing the lift.
02:09 19 Jun 20
The team at Lift Shop are always great to deal with especially Ian, Lucy, David and the Melbourne team. Their lifts are great quality at a reasonable price. Would recommend Lift Shop as we have used them on many of our projects with great results.
11:45 18 Jun 20
John serviced my lift today. He was on time and spent 15 minutes debriefing me on the workings of the computer and what to look for if there was a problem. He was very meticulous in his explanations and obviously knows his business. Very reassuring and professional. He explained many scenarios and what to do to correct any faults. A very competent and knowledgeable maintenance man. Great to have such a person to look after my lift. He gives me much confidence that my lift will be very well maintained. John comes highly recommended.
09:09 18 Jun 20
The Lift Shop sent Jake, a technician to our premises to service our lift. Jake was knowledgable and professional, providing helpful and realistic solutions to the problems he identified. Later in the day I contacted the company to follow up on the information Jake had provided. I spoke to Michelle who took the time to explain each of our options. Michelle was also very well informed and helpful.
01:34 18 Jun 20
The service is excellent, dependable and reliable and always on time. The technician, John Cummings, is very good, thorough and professional.
00:30 18 Jun 20
Very diligent, polite and punctual service by John at Lift shop. Highly recommend 👍🏻😊
08:31 17 Jun 20
06:37 17 Jun 20
Lift Shop has just completed the installation of our Q1- medium lift. From the initial contact with Nathan Heaney, (Sales and Design), then Nicholas Karatsioli (Site Manager), Kerri Hazelwood (Installations Co-ordinator) and the construction team of Daniel, Pedram, Justin, Matty, Jack P and Todd, we have been very pleased with the professional, friendly and supportive approach in all aspects of the whole process. The Lift Shop team were at all times polite, efficient, well organised, neat and tidy and could be relied upon to be on time on each day of work. Kerri showed immense patience and thoroughness when contacting us. We are very happy with our new lift. It looks great. We would like to recommend the Lift Shop to anyone interested in the purchase of a lift for their home.
04:11 17 Jun 20
Brett & Nathan delivered a high quality installation in record time! I would highly recommend!
03:19 17 Jun 20
We have been delighted by our Lift Shop experience right from the start. Today we had our first annual lift service by John Cummings and once again experienced the professionalism that we have come to expect. Great product, great people, great service.Thank you and well done.
04:03 16 Jun 20
Following a problem with my lift I was put in touch with Matt Brown who talked me through the problem on 2 occasions. I was at all times dealt with professionally , respectfully and most importantly patiently. I was most pleased with the outcome.
00:26 16 Jun 20
Prompt, courteous and professional. Was focused on providing good service.
06:48 15 Jun 20
We had a domestic lift going over three levels installed by Lift Shop recently.The sales process and the installation went smoothly but we did experience a few operating problems initially. It took several visits by their technicians to rectify things but they seem to have done so satisfactorily, and the lift has been operating smoothly for several months now. It's important to note that problems notwithstanding the staff and technicians always conducted themselves courteously and professionally.
03:51 15 Jun 20
Excellent service, polite, expert and no fuss - highly recommended
03:46 15 Jun 20
John Cummings came to service my lift again and as always great job with very professional service
01:06 15 Jun 20
Great service by John, very patient explained everything fully no question too much. Very happy, would definitely recommend.
03:10 12 Jun 20
02:26 11 Jun 20
Very happy with Liftshop. Good service, good product, thank you to the Daniel the technician.
02:02 11 Jun 20
Nice guys was a big job very polite
08:57 10 Jun 20
05:07 10 Jun 20
02:20 10 Jun 20
02:22 08 Jun 20
The Lift Shop Sydney did a fantastic job with the lift installation at our home. Right from the quoting stage to the installation, and on-going service and support, the company always provides a good and courteous service. Nathan Heaney and Michelle Foreman are particularly very helpful. We will recommend them to anyone looking for a lift for their home.
00:20 05 Jun 20
Theservice provided by. Matt Brown was very profesional and thorough very much appreciated thank youLiftshop
05:17 04 Jun 20
Nathan and Brett have been a pleasure to deal with. They pushed hard to deliver a working lift before a project deadline to keep us on track.
04:31 04 Jun 20
John from Liftshop and Liftshop are a great company to engage for your lift requirements. They are always prompt and efficient and we can not recommend them highly enough.Ekidna Dee Why
22:34 03 Jun 20
Rob Robinson and Michelle in service have been amazing from install to regular service at my 4 level lift in Drummoyne.Always clean and careful, and mindful of our requests.Many thanks guy and Liftshop
22:11 03 Jun 20
John Cummings was so helpful explaining the operating instructions to me.
06:06 03 Jun 20
Thank you Lift Shop and John Cummings for the great service, instruction and assistance! Very professional and was a great help on site!
05:55 03 Jun 20
John was punctual, polite, pleasant & did the job quickly.
05:50 03 Jun 20
David Hogan attended our school today and was very quick to rectify the issue and made sure the lift was in operation again.
03:56 03 Jun 20
We are a residential builder and have used Lift Shop Sydney on 3 of our residential renovation projects. Nathan Heaney has been our main point of contact and we have found both Nathan and Lift Shop to give professional and timely service, are responsive and experienced in their communication and advice. Their after sales service is also professional. If you are looking to install a lift they are well worth exploring.PWG CONSTRUCTIONS
22:11 02 Jun 20
Lift shop is a pleasure to deal with. Had our annual service done today. John C was great, calm professional and efficient. He came on time and left within the hour as promised and left no trace of his visit. Thank you again!!
01:00 02 Jun 20
Thanks John Cummings for the great service
07:02 01 Jun 20
We had an excellent install done by Brett and Nathan, who were a pleasure to have onsite and have had great administration from back-of-house throughout the process. Well done Lift Shop.
03:07 01 Jun 20
Thank you Zosh for sorting out our lift.you were very helpfull and explained what the problem was,the lift has not made a scraping noise since. Thanking you Ron Lindsay.
09:44 31 May 20
I am so please that I have Josh involved in the maintenance of our lift for a few years now . I hope he will continue to maintain our lift for many years to come
22:07 28 May 20
Sure, we have had a few teething issues, however The Lift Shop has been very quick and professional in responding. The staff are courteous, tidy and keen to ensure that you are completely satisfied.Our lift has made a big difference to our lifestyle and I have no hesitation in recommending them.
08:55 28 May 20
Josh was very professional, polite and explained everything in detail.I would be pleased to have Josh service our lift again.
05:22 28 May 20
Thank you John Cummings for all your professional, cordial service always with a smile and top knowledge of your product over the years that you've looked after us servicing our 11 year old Lift Shop lift!
Adam EL HAMMAD
03:45 28 May 20
Great customer service, good quality lift, always prompt and on time , technician Jake was very knowledgeable and gave insight about the lift inner workings and gave me great tips for future care of the lift, could be happier with jake and the lift shop team from start to finish
04:30 27 May 20
I would like to start by saying I made the right choice in buying a lift and the service was beyond and Above , I bought a lift 4 years Ago and finally got my job done the lift shop were amazing the way the assisted me and the way they were professional in the installation, The boys that came to the job were full of manners and done the job 100% the back end girls were even better from Maria and Kerri , and how Thurra they were , through out the time frame and Damien the boss didn’t see him to much but on the phone he was organising and answering any problems I had guys the price I paid and the service and quality was amazing thank you lift shop
22:43 26 May 20
I just recently finished installing a lift with Lift shop at an industrial/commercial property, and am extremely pleased with the result. Very polished design which was delivered exactly as ordered, with all staff involved in the process being responsive in answering all questions and providing assistance in any way. All elements of the project's timing were delivered as initially discussed. Very pleased with the final product!
03:41 26 May 20
Our lift was recently serviced by John Cummings from Lift Shop. He was punctual, informative, friendly and helpfuland we have always been happy with the serve provided by Lift Shop.
07:02 25 May 20
I love it that I don't have to remember when to schedule a service I get a phone call in advance and can arrange the call out at a time that is convenient. All staff are very professional and courteous. I have had both John and Josh attend over the last couple of years and their customer service is excellent!
05:13 23 May 20
An excellent customer service and a very knowledgeable technician from Daniel. Thanks for all the tips and tricks to keeping the lift functioning to its potential.
05:11 22 May 20
John was early and discussed lift issues and how to handle and who to speak to in future . Really nice serviceman and eager to please
09:20 21 May 20
Been with Lift Shop for 5 years, without having any issues. One of the technician, John, always provide excellent service. Thanks Lift Shop!
07:45 21 May 20
It is always good to deal with professional company, who's technicians are dedicated to their work. Thank you to technician Matt Brown who recently did maintenance service at my place.Highly recommended.
03:37 21 May 20
We had our annual service done on our lift today. As always, on time, professional and left the place clean even though it was raining outside. Fully recommend Matt Brown, total gentleman and explained all he was doing while he was here. Great work, keep it up.CheersRob 😊👍🏻
03:01 20 May 20
Very helpful, great service thanks to Nick & Kerri!
02:53 20 May 20
Very happy with the quality Both Brett and Nathan showed on our project. Highly recommended. Look forward to working with them in the future.
01:45 20 May 20
Technician John Cummings was fast, efficient and courteous - great customer service!
03:25 19 May 20
As a residential Designer and Project Manager I look for good reliable service as well as a great product to introduce my clients to and The Lift Shop delivers that every time. An ethical, reliable and flexible company to deal with. I have used The Lift Shop for many years with Nathan Heaney who is a very knowledgeable and helpful representative and will continue to do so in the future.
02:47 19 May 20
The team at lift shop where very professional and quickly responded to my question!Thank you so much Damien!👌👌
00:30 19 May 20
Below was my original post. After that the post the guys at Lift Shop did respond immediately and worked very hard to resolve the fault. It took a lot of perseverance on their part which to their credit they showed. Brad and the the service guys made it work and it is still error free. Whilst it was disappointing at the start they have recovered and now done a great job.These guys installed our lift and were very helpful during warranty period. After that all they wanted to do was sell us a service contract is spite of the fact since install the same error code CS Aperto comes up randomly and the lift stops working. They replaced a few things went away and scratched their heads came back and said we can’t understand it. To this day we have the same error message coming up.
22:55 18 May 20
We have had a Lift Shop lift for 5 years. The service team are all polite and professional, their twice a year service keeps it in excellent working order. Thank you for servicing it today Matt.
02:12 16 May 20
John was an excellent technician - they are always on time and provide great service
08:02 15 May 20
Danial spent time servicing and adapting our lift to the changes caused by our link to the NBN .Rather than simply add more cost he searched and found workable answers.Well done
01:29 15 May 20
John Cummings carried out service on two of our lifts in a professional manner.
00:58 15 May 20
We have never had an issue with the Lift Shop. The service has been prompt and courteous. John, our regular serviceman, is efficient has always on time. He’s a good bloke to boot.We couldn’t be happier with the service provided by the Lift Shop.
02:32 14 May 20
Matt Chris and Justin came out to do a repair - very friendly very efficient - Thanks guys, great job
00:24 14 May 20
Justin and his team came to carry out some minor repairs and service of my newly installed lift, they were very thorough, professional and kept me informed and explained well what they were doing.As an architect I have used lift shop on many past projects and would certainly recommend lift shop to any of my future clients and projects.
05:27 13 May 20
Very Happy with the professionalism Brett Ford (installer) showed on our project in the South East.Highly recommend. A good bloke too.James.
05:06 12 May 20
Cadence & Co has worked with Lift Shop on a number of projects. They offer both a quality product and service. Nathan is always helpful and has outstanding knowledge of their products. We look forward to continuing to work with them in the future.
10:22 07 May 20
Daniel, our service technician, arrived on time, was courteous and fixed all the problems whilst explaining everything in a language that even I could understand. Great service - thanks
PORSCHE 911 CAREERA 4
00:55 24 Apr 20
Without Bret there would be no LiftShop. I say that because my experience in the lead up to the delivery at best would be described as "common building procedure ", then Brett came along to do the installation, and was on time (early), stayed back to get job done, and made sure it was done to standard.Brett was punctual and very well presented the company who he works for, explains everything to a tee and ahead of install program by 2 days..... WELL DONE BRETTAsk for Brett when your getting your lift installed by LiftShop. I give Brett 5 Stars!
22:43 20 Apr 20
The finished product is excellent, both in appearance and performance.
05:44 17 Apr 20
Excellent experience with Liftshop!Great product, great staff, outstanding customer service, overall great experience.Highly recommend!
06:49 13 Apr 20
Our lift was recently finished, it has been a positive journey from start to finish. Simon who was our first contact, he gave us some great, affordable ideas and extremely helpful, with questions I had aling the way. The installers Darren, Troy, and Kien - tester, were also fantastic! Prompt, polite, clean and very helpful with questions and problem solving, as well as giving us advice with finishing the shaft.We love our lift and would not hesitate in recommending The Liftshop to anyone. Thank you guys see you at service time😊
08:13 07 Apr 20
The guys at the lift shop have just completed an installation on 10 Apartments that I recently handed over. All of their team had a solutions based mindset as we worked through each aspect of the build and the finished product was of a high quality.
23:03 05 Apr 20
Had a recent lift installed in a coastal house.The team were efficient, considerate and we got a fantastic product .Thanks to Brad the main installer. His knowledge and attitude are spot on.Well done LiftShop
05:25 25 Mar 20
I am quite happy to have Josh and Lenny here this morning to do the service and replace parts. Their professional service and polite attitude are out of my expectation. Highly appreciate your job.
01:56 24 Mar 20
We had Liftshop retrofit a lift into an office building. The was difficult as you can imagine and the installers, Troy & Ben did a great job. The lift has now been in for 6 months and we are most pleased with the result. We have found that the staff of Liftshop are only too happy to assist with our queries. So in summary, Lift Shop did a great job for a good price and are only too happy to recommend them
03:22 18 Mar 20
Josh was outstanding
Gulbenkian Property Admin
04:12 02 Mar 20
02:15 02 Mar 20
Lift Shop technician Josh is a thorough Professional who is Brilliant in identifying any issues and their immediate rectification.
01:28 25 Feb 20
Decision made to purchase a lift from the Lift Shop. Our initial dealings with Lift Shop sales personnel (Tiffany), based in Brisbane were courteous with all queries promptly answered. Attention to detail and follow-up was a trademark which saw them stand-out from their competitors. Installing a lift into an existing home is not without its challenges, creating lift shaft remote of local installer support and guidance can quickly become a nightmare if not managed effectively. The building of a good working relationship between builder and installer is critical for a “happy ending” when installation day arrives. The lift installers (Trent & Steve) were professional in their approach from the outset and displayed a high degree of patience despite the obstacles put their way by external parties. Work area was always maintained clean and tidy, they displayed all the attributes of a well-disciplined, self-managed work team. Queries were answered promptly and/or followed up in a timely manner. Commissioning of system (Joe and Trent) has now been completed in a very professional manner, with knowledge transfer appropriate for user. As the new custodians we look forward to many years of trouble-free use and ongoing support as required.
04:26 24 Feb 20
Just had my lift service carried out by Danniel, top job , quality technicianI had a few questions which were answered very professionally as well as demonstrating what to doIf any small issues were to arise
01:32 24 Feb 20
Josh is excellent and turn up on time ! thank you !
12:44 21 Feb 20
10:42 21 Feb 20
Requested a call out due to an issue with our lift on the Gold Coast. Response was prompt and efficient. Matt the technician who was sent out was well prepared for the job, efficient and conscientious. He was polite and respectful and bent over backwards to ensure he had things up and running before he left.If you need anything done from the Lift Shop, Matts the guy you want to ask for. Thanks Matt for resolving the issue with our lift.
20:46 20 Feb 20
Josh is a pro and I always ensure that he is available to service my lift... Look after him he is a great asset
04:04 20 Feb 20
Very happy with the service of Josh, he was very thorough in his explanation and was a pleasure to deal with.
04:38 19 Feb 20
Lift shop has been very satisfying to deal with since day 1. From office to technical staff they have always been wonderful to deal with.Big thank you to Daniel the service technician today.
04:24 19 Feb 20
Josh arrived on time and was very helpful. Good to have great service :)
05:44 18 Feb 20
Big thanks to Luke and Todd at Lift Shop for a fantastic no nonsense job. High recommendations.36 Taylor Street. Kiama
21:26 17 Feb 20
Jake (the lift technician) just came over to our address to service our lift. He was polite, professional and explained things very clearly. The service was impeccable and truly appreciated.
23:01 16 Feb 20
Josh did great job and so professional. He is on time and very nice. Thank you
11:31 11 Feb 20
We purchased our lift from The Lift Shop some five years ago. The lift is great and the best investment we made during our renovations.We have not had a single problem dealing with this company. Good service is their top priority. Their staff are so friendly and helpful. Over five years we have experience a number of technician who have come to service the lift....all professional and all so courteous and polite. Jake arrived promptly on time this morning, did a great hassle free job and fitted the Lift Shop mould perfectly. A good company rep!
23:41 09 Feb 20
Very happy with the punctuality and the rapidity of finding out the problem and fixing it.Valerie sung
22:49 08 Feb 20
Extremely Happy with liftshop, both their product and ongoing service along with their technician John Cummings
23:17 06 Feb 20
20:07 05 Feb 20
We've had Josh as our technician numerous times and he has always been extremely friendly, punctual and thorough with his work. Very happy with the service we received from Josh and couldn't recommend him & the Lift Shop enough
02:24 05 Feb 20
On time and under quote.
23:57 04 Feb 20
Daniel the technician from Liftshop was very courteous. Came on time, carried out the service and also gave us some useful pointers.
08:33 03 Feb 20
Very happy with your service mechanic Josh, he was very courteousand patient and explained matters clearly. Most impressed with his punctuality he said he would be there at 7.30am and arrived at 7.30 on the dot. a very rare occurrence these days.
21:23 02 Feb 20
We've had our lift for almost 8 years and we've been extremely happy with it. Lift Shop provides a great product and fantastic ongoing service. I would highly recommend them.
21:24 31 Jan 20
Liftshop is always helpful, prompt and reliable. The Service Technician, John, loves his machinery and is an old-School tradesman who really looks after our Inclinator, knows his stuff and happy to spend the time, talk you through it and do the right thing by his customers.
06:15 31 Jan 20
Since being directed by our builder to contact the Lift Shop in Melbourne during the planning stages of our new home, our experience has been positive. From initially dealing with the sales people (Eric in particular) who provided us with all the lift options available to us, the installers and service people (John and Josh in particular), we have always been treated with respect and in a prompt and informative manner. We have lived in our home for over 3 years now and the lift has worked well and bee a great addition to the amenity of our home. For any people contemplating the installation of a lift into their existing or new home I recommend they visit their nearest Lift Shop.
05:35 31 Jan 20
The service technician John was very helpful and gave me some great tips with using my lift. Thank you Lift Shop for getting out here so quickly!
00:10 31 Jan 20
From beginning to end, the attention to detail is second to none. The team of installers are professional and work to a very high standard.I would have no hesitation in any way to recommend Liftshop for your residential property.With regard to backup service (even down in the southwest) they are very response and are quick to fix any issues you may have.Nice to see there are still companies out there that deliver on their promises.
02:48 30 Jan 20
My parents couldn't be happier with the outstanding service they have received form Brad, Corey and Chris. Thank you for your expert care during the installation of the lift in thier home. We couldn't recommend you and your team enough. Thank you. Lorraine and Greg.
22:48 29 Jan 20
John Cummins from Lift Shop serviced our lift today and I was most impressed by his knowledge and professionalism. John explained the problem and worked efficiently to ensure the problem was fixed. Overall I'm most pleased with the Lift Shop team and would not hesitate in recommending Lift Shop.
07:16 24 Jan 20
We rang the office to organise a technician to come out as a matter of urgency due to a water leak.John Cummings came out as soon as he could and was very polite and very informative.
22:34 23 Jan 20
We had Daniel for the call service as our lift stopped working. Daniel came on time and was very knowledgable and quickly found the issue. Recommending this nice bloke to anyone who uses LiftShops Lifts ;)
21:44 23 Jan 20
We've found John Cummings to be very professional & polite when he's been to our home to service the lift. Good old fashion service is hard to come by these days.
05:35 23 Jan 20
Very satisfied by yearly service from John C, with long experience as a lift tech, as he fixed an issue others said could not be fixed. Office staff also pleasant to deal with.
02:08 20 Jan 20
Jocelyn was able to schedule an urgent repair, and John and Adam were prompt and efficient in remedying our lift problem.
04:54 11 Jan 20
The lift shop came to service my lift in north Bondi ,Daniel the tech was on time and very professional,the service was detailed and he explained the operation of the lift perfectly,Thanks
03:01 11 Jan 20
I am delighted to compliment the Lift Shop on every aspect of our wonderful new lift. It has certainly made life in a three story house a great deal easier!I must say that of all the lift suppliers we spoke to prior to starting the project, the Lift Shop impressed us most for their helpful staff and excellent equipment / showroom. It's a big decision to install a lift into an existing house, but your sales staff were able to offer input to the design and even assist with site measurements, car finishes and suggestions to help with the Builder's works!Once construction commenced, we were impressed with the quality of team assigned and the careful and deliberate processes adopted to ensure a completely satisfactory outcome. It was also amazing that every single one of the hundreds of components delivered from the factory fitted together perfectly, demonstrating that such quality is repeatable - we would have no hesitation in recommending the Lift Shop to anyone considering installing a domestic lift.Brian and Annette - VictoriaJust had a bi annual service organised by Lift Shop head office. Josh has done his usual thorough job complete with polite answering of my queries - no problems with the machinery which continues to function perfectly...Another year goes by and no trouble whatsoever with the lift, which may very well be down to the excellent maintenance carried out by the Lift Shop's service tech, Josh - so thorough and painstaking - no aspect left undone. We consider ourselves lucky to enjoy such great service.
10:41 08 Jan 20
You were on time with delivery and worked in very well with my builder.Thanks. Oh, an the lift looks fantastic.
08:44 03 Jan 20
Timely and efficient service
22:54 29 Dec 19
I have bought three lifts now from the Lift Shop and in each case have always found them to be professional and of high quality. Josh has always been courteous and knowledgeable in maintaining my lifts, always leaving the site clean and tidy. Would highly recommend the Lift Shop for your end to end Lift requirements.
00:22 12 Dec 19
top quality item with great service. a real feature in the house.
19:28 24 Nov 19
Appreciate John Cummings, the technician of Liftshop, for his very professional job, to resolve some hard problems for me, and appreciate for his patience and careful as well. Hope he would come to do the service for my Lift next time.
21:55 19 Nov 19
Always love dealing with the lift shop. Josh was fantastic when we had issues with our lift. He explained exactly what was going on and fixed it no problem. Great for peace of mind.
20:19 15 Nov 19
This was the first lift install which I have experienced. Dealing onsite with the installers was a pleasure, they were very professional and accommodated our need with working together to not only have the lift installed but also allow access to the lift shaft to complete the in detail project. All questions and concerns were explained in detail during and after install. The installers were also clean and tidy in the small area which they had to perform the install. I highly recommend them and look forward to working with them on the next project.Reece Bond.Tonic Projects
22:59 29 Oct 19
I am happy to recommend Liftshop; from day one they have provided great service in particular the Daniel who is my regular service technician.
22:24 28 Oct 19
Had Josh from Lift shop services my lift this morning. He did a great job explaining everything he was doing to me and cleaned everything up after himself. A very pleasant young man.Jenny
07:35 15 Oct 19
The technician, Josh, who carried out the service and work on our lift today was most informative,thorough and personable. A credit to your company.
22:14 27 Sep 19
06:02 22 Sep 19
08:35 21 Sep 19
Josh, our service tech is always on time and very pleasant to deal with, especially at 7AM!!! I have no hesitation in recommending Lift Shop Melbourne as their installation and annual services have been 10 out of 10.Thanks Josh and see you in twelve months. Sue.
07:44 18 Sep 19
Our technician josh from Liftshop has tremendous customer service skills, he is polite, courteous, and respectful. He's stayed multiple hours at the end of the day trying to locate extremely intermittent faults with our lift.
21:03 13 Sep 19
Our lift service technician John Waldrich does a wonderful job keeping our lift in tip-top order. Always on time and very tidy and courteous. Very happy to explain how the lift works if we have any questions.
13:28 05 Sep 19
Thank you to Josh and John for your attentiveness to our needs in servicing our lift. We appreciate your punctuality and kindness . Hope you come to us again for the next service. Grateful also to Eleanor + Jocelyn for your assistance cheers Nicole + Sue
10:57 05 Sep 19
On the 4-09-2019 at 2/9 Orrong Grove ,Josh arrived promptly at the arranged time, we were extremely happy and very impressed with his knowledge, manner and instruction. He repaired a fault with our lift and also replaced a faulty key pad. He was thorough in his repair, kept us informed as to the problem and his manner was very congenial, patient and friendly. We would recommend him as an excellent lift maintenance repair person for any future customer.
22:25 20 Aug 19
Very happy with the professionalism of the company, especially with Daniel who’s always punctual and courteous.
05:19 23 Jul 19
Daniel just serviced our lift and did a wonderful job, fixed up a few problems without being asked. Would highly recommend Lift Shop because of this.
06:48 20 Jul 19
23:28 18 Jul 19
Had our regular service today. Great customer service and always pleasant staff.
01:54 16 Jul 19
Liftshop greatly impressed with their standards of advice and assistance in the planning, design and installation of the lift in my new home. I am delighted their professionalism in service over the years since has proven equally impressive.
22:54 07 Jul 19
04:51 05 Jul 19
Lift shop is a professional operation.Their technicians are booked in and are always punctual and professional.
01:55 05 Jul 19
22:15 01 Jul 19
22:01 01 Jul 19
We had our lift installed last week and are thrilled with it!Our lift has a full glass tower and looks stunning! It is a quality product in all aspects, finish, frame, machinery and electronics.We would like to thank all we have had contact with at Lift Shop over the last 2 years, Brendon, Liam, Dave, Lucy, Maria and Jude with a very special thank-you to our installers, Chris & Wayne. You are the best! We are SO impressed with you, your professionalism, your knowledge and your workmanship. It was such a pleasure to have you working in our home for a week.We highly recommend “The Lift Shop” their product, their people and their professionalism.Gordon and Sandra Hall.
08:44 28 Jun 19
The quick response and pleasant manner of the technician was excellent
03:55 21 Jun 19
Daniel was very helpful and went over and above to look after our service. We have always found Liftshop to be efficient since installing our lift 11 years ago.
23:41 17 Jun 19
Without Brad there would be no LiftShop. I say that because my experience in the lead up to the delivery at best would be described as "interesting", then Brad came along to do the installation, and was on time (early), stayed back to get job done, and made sure it was done to standard. Ask for Brad when your getting your lift installed by LiftShop. I give Brad 5 Stars!
21:40 06 Jun 19
03:32 06 Jun 19
We had our full glass Supermec installed in our house about 5 years ago and it is still a showstopper. We've had very few hiccups with the functionality of the lift, but when we did, Lift Shop responded swiftly to have it repaired for us. Daniel serviced our lift yesterday and did a wonderful job. He was on time, courteous and professional. Would definitely recommend them to anyone looking to install a lift in their house!
06:06 29 May 19
We had the Lift Shop install our church lift 7 years ago and the company has been outstanding in their maintenance ever since. I especially appreciated John Cummings who recently came to service the lift. He arrived when he says he would, clearly explained a problem that needed fixing and was very courteous through the whole process. Thank you.
01:23 28 May 19
Efficent service . Daniel found the problem and ensured it would not reoccur.
05:29 20 May 19
We have had an all glass lift installed by Lift shop and are thrilled with the product.The whole process ran seamlessly from the discussions with Simon leading to a full specification and detailed drawings to the manufacture in Italy and through to the installation.Full marks to Kien, Troy and Vince who had the lift up and running seven days from delivery on site.
00:01 20 May 19
The Lift shop have provided great service from the very beginning to the services. Daniel was excellent in servicing the lift, he was on time and courteous.If you are thinking of getting a lift installed I highly recommend the Lift Shop.
09:58 14 May 19
Dan was fantastic to work with. He was highly knowledgeable, professional, and gave the best advice possible. A+
06:54 09 May 19
Josh is brilliant and really knows his stuff. Always on time and super efficient. A great technician providing excellent customer service.
11:25 08 May 19
We only have ever had good experiences with lift shop, we’ve had technician Josh on a number of occasions servicing our lift, he is polite, experienced and professional, can’t speak highly enough of him.
23:38 05 May 19
Josh, was assigned to technically support a malfunction in our Lift Shop domestic hydraulic lift. I was quite happy with the time taken to repair the lift which was a PLC Board failure. But more beneficial was Josh's explanation of how the lift operates and what technical matters that I as an owner/operator should look out for.Regards Peter
06:15 24 Apr 19
After visiting a number of Melbourne domestic lift suppliers we chose Liftshop. From the specification & design stage to the installation & scheduled maintenance plan Liftshop have provided an efficient & reliable service with a quality , architecturally bespoke lift car. Two years after moving into our new home & using the lift at least 20+ times each day we & our friends appreciate the ability to avoid steps. We selected a 400 kg lift capacity to easily carry at least 4 adults. We have never had a breakdown & have been able to discuss any complexity instantly,; always resolving the matter, without a callout being necessary. The Liftshop team are patient , polite & competent.
23:59 14 Apr 19
We are extremely happy with Lift Shop's professionalism, work ethic and customer care. As an example, whilst building our new home, we had asked Lift Shop to make some adjustments to the lift position (post installation and handover), the issue was not related to their install but an issue with my builder, they dropped everything and made the changes the next day, I could not have thanked them enough because it save me many thousands of dollars in rework and building delays. Our experience with Lift shop from quality product, Sales, Install and ongoing support services has been fantastic.
09:43 10 Apr 19
Regular annual service by Josh. Punctual, efficient, and pleasant serviceman. A tidy neat job, and responded well to several queries. I'm happy to request Josh for our annual maintenance.
23:27 28 Mar 19
I have never written a review on this medium. We have had an Elco lift in our house for 6 years. Daniel the serviceman had not been to our house before. He showed attention to detail, was well mannered and seemed to have a good knowledge of the product. He is a great addition to Liftshop personnel and I hope his approach to clients will become the norm at Liftshop.Joseph Suhr
03:32 21 Mar 19
09:07 05 Mar 19
Installer ( Luke and Dean) were very nice and switched ON however never trust on sales people as they will promise any time frame to get business and than your lift will not arrive till 6 month. Dont Trust Sales Team at all.
00:08 14 Feb 19
it's not offen I write reviews but we have had the Lift Shop at our house for 5 years and they have been great. Daniel our service man is always on time, always shows attention to detail, wonderful manners and nothing is too much for him. I am very impressed with his work.Natalie Smith
01:36 08 Feb 19
Service from John was excellent. Very knowledgeable and explains what he is doing.
02:12 07 Feb 19
We would highly recommend the LiftShop. They did a fantastic job at our property. A special thank you to John Cummings and the team for all their help in delivering the outcome we wanted.
01:38 01 Feb 19
Daniel is fantastic. Super friendly, efficient and great attitude. Thanks so much
22:55 31 Jan 19
Excellent service from Daniel who was so helpful and patient with all our questions
01:32 24 Jan 19
Prompt, professional and friendly service
André Luiz Garcia Matino
00:11 23 Jan 19
I've use Lift Shop for a commercial lift supply/install at a retail branch. The service as well as the quality of the product was outstanding. They were very helpful in general and always kept me informed of the progress of the project.
23:39 22 Jan 19
Daniel turned up promptly and was very easy to deal with.
23:45 21 Jan 19
Have been using Lift Shop for servicing for four years and each time their staff have always been prompt and attentive - Josh (service technician), Jayde (booking services) and Michelle (on the invoicing side) are great to deal with; friendly and always polite no matter the issue.
23:15 09 Jan 19
Thanks for the prompt and efficient service at our home yesterday Daniel. The lift continues to run well with you and Lift Shop looking after it.
23:12 06 Jan 19
Daniel serviced our lift this morning. He was ontime, polite and efficient. He pointed out future potential issues (eg carpet preventing door from closing) which is helpful. He cleaned up after he was finished and put the material back in the cupboard before leaving. Would highly recommend him and the Lift Shop.
23:54 01 Jan 19
10:36 20 Dec 18
03:24 12 Dec 18
John provided a great, professional service - thanks!
08:09 10 Dec 18
I purchased a lift from Lift Shop which was installed a few months ago. The service they provide is excellent. I have had a few minor issues following the installation and their attention is fantastic. The person who has dealt with my queries is Jayde and she is a pleasure to deal with. She responds quickly and is extremely helpful and friendly. The person who has attended my home is John who is knowledgeable and friendly. He keeps you informed of what he does and is always on time which is quite rare these days. I would commend Lift Shop to anyone looking to instal a lift at home.
21:17 07 Dec 18
John is great, here arrived right on time, and completed the service without any issues. He then gave me a full rundown on what he did. Can highly recommend these guys.
00:16 07 Dec 18
My technician John Cummings was great. Very informative and explained all my inquires. Thanks John and Lift Shop.
10:45 06 Dec 18
The boys form the Lift Shop did a sterling job at Mt Martha in Michael and Ivan it was a pleasure working with such competent guys nothing was too much trouble. Many thanks.
03:24 06 Dec 18
Been very happy with the lift shop. Great service if you need help. Fast and proactive service. Especially from John Cummings.
04:30 04 Dec 18
Daniel did a service for us today. Was on time and did a great job. Courteous and well mannered and efficient in his work. Lift working well again.
21:58 03 Dec 18
On time, friendly, competent - excellent service technicians - thank you Daniel and John
23:38 29 Nov 18
Thanks to Josh everything is running smoothly now, he was meticulous in getting things right!
23:20 29 Nov 18
Thank you again Josh for your professional and skilled service. Our lift looks amazing and operates perfectly.
00:12 23 Nov 18
Josh and John were exceptional in both their knowledge and service. We had a complex problem to diagnose and through excellent deduction and clearly excellent skills the guys worked it out and then fixed it with effeciency. They then cleaned up and brought the lift back into pristine condition. An exceptional company with courteous and highly skilled technicians. Also their coordinator Jade is phenomenal in her follow up and customer service. Anton Wongtrakun
02:15 22 Nov 18
We had a lift shop lift installed 2 yrs ago and its been excellent. Just had 6 monthly maintenance / service carried out today and as always on time and professionalCan highly recommend them
05:58 19 Nov 18
Great service as always but his time the patience shown from the Customer Setvice staff and technician went above expectations....took same technician 3 callbacks to fix issue as each call out presented a new problem. He contacted himself professionally, patiently and is a lovely person to deal with as well who thought outside the box to try to get desired result each time.
01:15 19 Nov 18
The Lift Shop team do a great job. Everyone is efficient, courteous and extremely helpful. Josh has serviced our lift three times now and always arrives exactly when he says he will, services the lift quickly and takes you through what he has done afterwards. We had a minor issue with the lift between services and Jayde helped us sort it out over the phone. Could not recommend them more highly.
00:12 16 Nov 18
Liftshop have recently completed the maintenance on our lift. I was very satisfied with the service, arrived at the agreed time and completed within timeframe. Thank you.
07:19 07 Nov 18
03:18 07 Nov 18
00:42 07 Nov 18
Very happy with my lift service. Josh changed the settings on my door and made it a lot easier to load. I didn't know it could even be done.
03:08 03 Nov 18
We can't speak highly enough of The Lift Shop. Having received numerous quotes we went ahead with our project because The Lift Shop impressed as having experience, expertise and confidence in their product. We were not disappointed. The time schedule was as promised, the wonderful lift installer, Adrian, worked wonderfully in concert with our (also wonderful) builders and turned out to be obsessive in his attention to detail. Communication with all members of The Lift Shop was always prompt and efficient. Our truly great project has become the hidden gem in our home, blending in unobtrusively as we had planned. This lift is very quiet and smoothly runs between three floors with gentle stops at exactly the right place. Thank you Adrian, thank you Lift Shop. 10/10 from us!Peter and Jan Clarke
Maria Regina Catholic Primary School
02:47 02 Nov 18
Had an emergency at our school today with the lift. Michelle did everything she could to help me and got a service man out immediately. Robert was great he sorted everything out immediately. Thank you The Lift Shop.
00:56 30 Oct 18
Great after sales service. The maintenance team provide promp responce and service guy Josh is polite, helpful and informative.Keep up the good work
21:09 28 Oct 18
Our lift is serviced and maintained by Liftshop. We couldn't be happier - we receive a phonecall when our lift is due for a service which is fantastic. They are always on time, efficient and extremely professional.
02:34 25 Oct 18
Great lift, great support. Thanks Daniel.
04:17 23 Oct 18
Thank you to John for coming out and providing us with the information needed to operate the lift.
03:45 21 Oct 18
Daniel was professional and did a good job
05:43 16 Oct 18
Very impressed with Josh he was efficient and very patient in answering my many questions re safety of lift. Can recommend him highly.
06:01 09 Oct 18
From the moment we made contact with the Lift Shop they we extremely professional and offered some very logical advice on our requirements of what would work within our existing house. Nathan was very knowledgable of their products and extremely professional. This was followed by a seamless installation and after less than two weeks it was up and running and hasn't skipped a beat. We couldn't be happier with the overall experience and final product.
03:11 28 Sep 18
Lift shop has continued their good work in maintaining our lift. Daniel who did the service today was exeptional
10:59 27 Sep 18
Great lifts and excellent service. Very professional and reliable company. Nathan Heaney (Sydney) ensures the whole process is communicated clearly upfront and ultimately well executed. Thanks guys!
06:48 27 Sep 18
Daniel serviced out lift today and always does a thorough job.
01:02 26 Sep 18
Lift shop has always been a pleasure to deal with from the start of my construction to the commissioning /hand over of the lift , Daniel has always serviced the lift and is so trust worthy , reliable and gone above and beyond for his services , Highly recommend the Lift shop and Nathan in sales and Daniel in service .
03:05 25 Sep 18
I was pleased with the prompt and speed responseTo my service call from the Lucy shopDaniel did a great job to fix the problem and I have received an excellent explanation to what caused the problemThanks to the Liftshop company and their techniciansGeorgette PhillipDolls point
22:00 24 Sep 18
Daniel serviced list last week. Top service. Dr Snyman
Clark Property Services
09:54 24 Sep 18
Daniel went above and beyond to fix my sister’s lift today.
22:11 23 Sep 18
Daniel is always prompt, friendly and efficient. Thankyou.
02:07 21 Sep 18
daniel servciced my elevator this moring 21/09/2018 at castle hill,he was on time, efficient,clean,and polite.i would like to have him for service.thanks DanielDR KASSIRI
03:53 20 Sep 18
Technician was very polite, and serviced the lift quickly and efficiently.
00:36 14 Sep 18
Excellent service from Jayde John and JoshFriendly ,efficient ,always on timeThanks
22:23 13 Sep 18
Danial came to service my lift this morning at my house. He was on time, very tidy and clean. He was very efficient and also very polite.RegardsGeorge Kipriotis104 Tunstall Ave Kingsford
08:46 13 Sep 18
Had Daniel service the lift in our house and was an absolute pleasure to deal with
04:50 13 Sep 18
Very happy with Liftshops service from day one. Daniel has always been an excellent service technician.Thank you!
23:39 11 Sep 18
Daniel is great, he always offers great service, and is always very friendly. I am very happy with The Lift Shop.
07:03 10 Sep 18
I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT
22:04 05 Sep 18
I have a Freedom lift for which Liftshop has been doing the maintenance since installation.I have always found their staff to be helpful , polite and considerate. Daniel has been here a few times and has been wonderful to work with.The lift is a beautiful piece of equipment , assisting me in a great way by allowing me to move around the 3-Level home with ease. I have the lift for over 6 years now. It is the best thing I have ever bought for myself : better than my diamonds!
09:01 04 Sep 18
Great service from Daniel. Thank you Daniel 10/10 service
23:55 03 Sep 18
excellent and very professional service to our lift by Daniel from lift shop I highly recommend him
04:49 03 Sep 18
Danial who serviced our lift at 15 Howell Ave Matraville on the 31st August was most efficient and worthy of a 5 star rating
02:58 30 Aug 18
Daniel came today to fix the lift which had stopped working suddenly. He was most professional and pleasant and soon had me able to move around the house again. Thanks, Daniel.
09:35 27 Aug 18
04:02 27 Aug 18
Today we had our regular maintenance service on our home lift that was installed by Lift Shop some 4+ years ago. We cannot speak more highly of this company. Impressive from the start. The lift is serving us well and all dealings with the company are always met with courtesy and professionalism by all staff members. Cannot fault them. Their technicians who visit our home to service the lift are all very friendly and skilled.Today we had a visit from Daniel. He had such an eye for detail, (even cleaned the dust off the machinery box in the garage)! Thank you Daniel for going that extra distance. The lift is working beautifully and so smooth and quiet.Great company...great lift!
07:34 09 Aug 18
Liftshop consistently provide great service and customer support - and quality lifts. I happily recommend them to anyone looking for a lift for their residential or commercial space.Maddison Lusty has assisted Formline Group on a number of lift projects, and has always been helpful and informative through each step of the process. Thanks again Maddison - look forward to working with you on the next one!
20:08 31 Jul 18
21:31 30 Jul 18
21:26 30 Jul 18
21:16 30 Jul 18
22:07 28 Jul 18
Awesome work, Friendly, Professional, and Thorough, I well recommend Ema Morris (QLD) to coordinate your Lift😊😉
20:42 28 Jul 18
Ema Morris (QLD) helped coordinate the installation of our lift. She was great! Awesome! And very thorough in her communication. Would definitely recommend these guys for your next installation.
09:19 28 Jul 18
We had our lift installed a couple of months ago, Ema Morris (Qld)and JJ were very professional and efficient, we loved the service and most of all we love our lift!!
06:12 16 Jul 18
Having chosen the Lift Shop was a wise decision. The Lift Shop team exceeded our expectations with a smooth transition throughout. A big thank you to our salesperson, Simon, who sold himself as a friend and not a pushy sales person. He was extremely helpful, even when we asked silly questions. Anyone looking to install a lift, I highly recommend this company.
08:59 16 Jun 18
20:11 25 Feb 18
04:18 23 Feb 18
Dealing with Lift Shop, Nathan , staff and installers was a wonderful experience from the original time we picked our lift, designed interiors and completion of all works.Stress free and very pleasurable experience, I would recommend anyone thinking of installing a home lift to contact the Lift Shop.Well DoneScott LockwoodMaroubra
23:15 14 Feb 18
I recently installed a Lift into my property. After looking around at the many options available I decided to go with The Lift Shop. From the moment I stepped into their showroom to the installation of the Lift, their professionalism, service & attention to detail was second to none. At commissioning they we extremely helpful to ensure that I had a complete knowledge of the unit and they spent a considerable time to ensure that I knew how to operate all of the safety features. The Lift is very smart and finished beautifully, quiet in operation & simple in its operation.I have had a couple of conversations with them since the install to clear a couple of points that I had forgotten and they were very patient and understanding.I would thoroughly recommend to anyone seeking a residential lift. I have no association with The Lift Shop other than being a happy customer.Roger
19:26 08 Feb 18
My experiences with LIFT SHOP go back to 2007, when my wife & I first visited their Eastgardens showroom.From that time our experience with them in selecting our lift, purchasing, installing & using it has been first class.For us, having our lift is not only a convenience, but with my wife's physical restrictions, it is a MUST in living in a two story home. Now we are downsizing, we thank them for their continued support to a couple of "oldies" over those years.S&K
David Di Stefano
04:56 08 Jan 18
10:25 13 Jul 17
They just take it to the next level
09:51 13 Jul 17
Excellent team & word class service
09:51 13 Jul 17
When we looked into purchasing a lift, we felt so lucky to have found Lift Shop. They were great from start to finish, very knowledgeable and helpful throughout the process. We simply couldn't be happier with the final result and highly recommend them!
08:51 13 Jul 17
Excellent products and service. They were a pleasure to deal with.
06:50 13 Jul 17
05:42 07 Jul 17
The best option for lifts in sydney.
04:35 30 Jun 17
As a builder this is the first time I have engaged the Lift Shop for our just completed project, from the sales staff to the installers and final handover the Lift Shops performance has been outstanding, excellentcommunication, always their to help plus expert and respectful installers, their presence on our site was faultless. Our client is delighted. So well done ,I can highly recommend The Lift Shop.
10:36 27 Apr 17
DO NOT USE LIFTSHOP. They break all their promises. They supplied a lift with a broken glass, then they charged me to fix it. Also promised me a rebate of 2k, then decided not to pay me and held the certificate ransom till i agreed not to receive the 2k. They sold themselves really well at the start, the rest was downhill. If you want a lift, USE someone else and dont let their sales tactics lure you in
05:23 13 Apr 17
trying to cancel the order and this is their response. Is this what you call customer Serivce?" You complaint about GST should be directed to Malcolm Turnbull at Parliament House, Canberra. It is the stupidest reason I have ever heard for reneging on a contract. ""A binding contract for the supply exists.Lift Shop has done design and engineering workThe client has paid non-refundable deposit monies.(we have offer, acceptance, consideration paid by both parties)The client has introduced some unusual claims as a way to try to get out of the contract without penalty, and I listened to these claims. It is my view that they are without merit or justifiable foundation.As settlement I offered to return all the deposit minus $3300 (including $300 GST) for the design work etc that Lift Shop has done.This offer was rejected and so is withdrawn and I assume the supply will continue.No fraud or improper conduct by Lift Shop, this is merely a case of buyers’ remorse but after the buyer instructed Lift Shop to do design work for them.Please direct all further issues on this contract to me for my personal handling.""No cooling off period exists in lift supply contracts and the deposit is clearly non refundable"Les KatzMANAGING DIRECTORIs this how you should respond to your customers?