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Google Rating

4.9

Based on 622 reviews

Lift Shop Sydney

4.9

Diana Vawdrey

03:16 19 Jun 21

From the day we commissioned our lift in our new home, The Lift Shop have been efficient & professional. Eris contacts us promptly for service calls, and help when needed. Always happy to deal with John for our yearly service.

andy

12:17 17 Jun 21

On time and attentive service. No hassle.

Mimi Xavier

04:41 17 Jun 21

Josh was very helpful and friendly! Our lift was fixed very quickly and he explained how we can prevent it from breaking in the future. I would recommend Lift Shop Melbourne's services!

Harry Frydenberg

02:23 17 Jun 21

Josh Hawkins was very efficient and pleasant

John Hay

06:16 16 Jun 21

As always, the LiftShop service technicians are very professional and friendly, and John Waltrich performed to that high standard today in servicing our lift.

Janet Scott

00:31 16 Jun 21

Thankyou Josh for your patience tweaking the lift , hasnt missed a beat since , Lift shop are very professional with maintenance and also i remember the installation also was seamless........ Great company to deal with

Geoff Raper

09:47 15 Jun 21

I had a lift installed by Matt to a new build on Sydney's northern beaches. It serviced three levels of the home . The install was trouble free and on time . Nothing was a problem for Matt and it was a pleasure having him on site. I've phoned him on several occasions after the install and found his manner to be very helpful ,thanks Matt

Alex Shustin

03:58 11 Jun 21

Choosing a Lift Shop to install our lift was a wise decision . There are professional and excellent quality company. After having first service done we would like to give highest marks to John lift technician who was very attentive to details and how to overcome any small issues ... .Highly recommended

Brian Mcnamara

07:16 09 Jun 21

Joanne Cachia

06:52 09 Jun 21

Luke and Jack C serviced our lift. They were efficient and very helpful. They explained to me some of the lift functions.

John Vincent

05:12 09 Jun 21

Thorough inspection and service by friendly, courteous professional

Wayne Wilson

04:47 09 Jun 21

What a team Oliver and Canaan were the best and very very helpful boy respectful and polite thanks again guys

Jack Strom

02:39 09 Jun 21

John always does a great job when servicing my lift. Not only is he eager to please, but always explains what he has done and seeks to ensure I am 100% happy with any adjustments he has made. He is clean, patient, friendly, and makes time for any questions I may have. He always enquires what I have been up to since we last met, which I appreciate as it shows that he is interested in his clients. I enjoy having this kind of relationship with an “old school” service technician, even if we only see each other once a year. Needless to say, John comes highly recommended.

CJ Johnson

11:04 08 Jun 21

Jake happened to be doing a job near my house. Popped in and solved my problem. Friendly, knowledgeable, got it done. Makes me trust the company.

Corey Lord

06:00 07 Jun 21

It was a pleasure having Lift Shop working on my current project in Malvern. A big thank you to Corey for getting the job over the line smoothly and hassle free, I hope to work with you again on my upcoming projects!Sergio Aiello,Aiello Construction.

ACQ

22:18 06 Jun 21

The installer Ian and Matt Johnston provided me great installation services for my lift. If you have chance to choose installer, trust me! those two installers will let you no stress and confuseI would like to give them 5 star on:on time, quality, professional

rphjohnmarv

21:18 06 Jun 21

I feel compelled to write this review for the excellent service provided by Brent and Sam on the installation of two lifts. All to often on construction sites, we are troubled by trades that look for reasons not to be able to do their job. Brent and Sam both came to sight, were polite and professional and went about their job with no complaints. They also worked in with other trades that were working about them with no issues! Their work was extremely neat and professional and they left their work area cleaner than when they arrived. These two Gentlemen are great ambassadors for the Lift Shop. Without this type of service provided on site, the whole experience could very well get distorted. Thanks again to Brent and Sam.John MarvelliRockleigh Park Homes

Bianca Dean

04:42 06 Jun 21

Very happy with Pedro from the installation team. His briefing of the lift was very professional and thorough.

Kate Bain

03:39 04 Jun 21

We have just had our lift serviced. The technican, Daniel, was prompt and thorough. He handled a difficult job with ease. He fixed a couple of other minor things at the same time. He was great to deal with. We love our Lift Shop lift!!

Sandys Private

09:50 03 Jun 21

John is a very pleasant man who does his job very professionally and is a very pleasant person. He asked if I would like him to take off his shoes.he covered his shoes with rubber slippers.John is always a very nice man who does his work quietly and efficiently.

Mary Adler

05:38 03 Jun 21

John came out to do a regular service on our lift, and as on previous occasions we have been so impressed with his desire to ensure that everything was operating perfectly. He throughly explained any adjustments that were needed and always left the site in a clean and tidy manner. Thank you once again for sending out John.

Loren Ruru

02:50 03 Jun 21

Luke and Jack C provided efficient and friendly service. Thanks guys!

Varda Goodman

23:14 02 Jun 21

Luke and Jack C were amazing! Highly recommend, efficient, lovely and left everything clean and shiny!

Jason Inoue

00:26 02 Jun 21

Very happy with the lift provided. Even more happier with the post-sales service. The service team has been excellent to date. Most recently, appreciated Josh's work to service my lift and keep it in excellent operational order, kept me well informed with a good run down of what was done, and was able to answer my questions. Thanks and keep up the excellent work!

Robyn Harris

13:40 01 Jun 21

Bob Willis

01:43 31 May 21

We recently had a scheduled service carried out by Josh Hawkins. We found him to be polite and professional.

Vincent Tackoen

00:44 31 May 21

Amazing work by Josh Hawkins! Lift is working again. Thanks for your help!

Katarina Steele

23:49 30 May 21

John was an excellent technician - they are always on time and provide great service

Steven D. Kunstler

12:00 30 May 21

Technician Josh Hawkins was extremely helpful to my daughter who had lift problems whilst my wife & I were away interstate. When I returned he again went over what he considered the likely problem & we now have what I regard as a permanent solution. Well done Josh!

Kathy Minas

06:56 30 May 21

Paul & John were exceptionally professional, as were the guys who installed the lift . They all diligently went about the installation and service call and resolved the issue promptly. They took the time to explain the functioning of the lift again and made sure I understood how to operate it properly. Everything was wiped down to ensure the lift was in the best possible condition. Very, very satisfied, Thank you

Dennis Liner

06:40 28 May 21

James Traugott

05:31 27 May 21

Josh was a champ! Did a great job, speedy and effective.

Samantha - Australian Dental Foundation

06:07 26 May 21

Good customer service is very hard to find these days but that's not the case for the team at Lift Shop Melbourne. The service is always friendly and professional. Josh the technician is extremely helpful and his work has always been exceptional. He is always punctual and takes the time to explain what maintenance he has carried out and any future services that may be required. If you are looking for an exceptional Lift servicing company Lift Shop Melbourne should definitely be your first and only choice.

Cleo Prakash

05:45 26 May 21

Josh has been on site at the time mentioned and was very effective in his communications. Was good in trouble shooting and kept me informed throughout the afternoon and with the follow up process.Looking forward to working with Josh again.

Minh-Nguyet Nguyen

03:24 26 May 21

We were 100% happy with our lift service, from the easy smooth booking to the in house lift service. Our service technician was Josh Hawkins. Very professional, prompt & efficient. Thank you

Jorge Santibanez

00:38 26 May 21

Joshua Hawkins came today for the routine lift service. His professionalism and attention were first-class. He took the time to explain all security, safety procedures and also respecting all covid regulations.This is my first experience with home private lifts, and I was a bit concerned about what to do in case of an emergency, but after Josh walked me thru all the different safety features within the lift. I feel extremely safe and confident now.Thanks Lift Shop team for making sure safety is the number one priority.

TAWADA KIYOSHI

23:05 25 May 21

Xuenan ZHAO

22:41 25 May 21

Joshua is very patient and professional. He solved my lift problem. Thanks Josh.

shahnaz haque

11:24 25 May 21

We have been using Liftshop team to service our lift for 4 years now. The team is very efficient, responsible and responsive esp Josh who attends our premise and ensures its is securely locked once the lift is serviced so 5 stars

Peter Shaw

06:32 25 May 21

After visiting a number of Melbourne domestic lift suppliers we chose Liftshop. From the specification & design stage to the installation & scheduled maintenance plan Liftshop have provided an efficient & reliable service with a quality , architecturally bespoke lift car. Two years after moving into our new home & using the lift at least 20+ times each day we & our friends appreciate the ability to avoid steps. We selected a 400 kg lift capacity to easily carry at least 4 adults. We have never had a breakdown & have been able to discuss any complexity instantly,; always resolving the matter, without a callout being necessary. The Liftshop team are patient , polite & competent.

Jason Bradbury

01:14 25 May 21

Josh did a service on our lift, was professional, prompt and knowledgeable and a great friendly guy ! 10 out of 10!

Peta Seargeant

08:06 24 May 21

Great first day of the installation. Very efficient delivery, great first day with a lot achieved. Very impressed so far and sure the next days will achieve a great result.

Lani Sharp

05:44 24 May 21

A new house with an amazing new lift from the Lift Shop. Working beautifully and quietly! Had Josh come for the first service, he explained all the info and answered all my questions clearly.... Now comes the fun part... using it!

Rose Wang

03:22 24 May 21

Josh from the Melbourne lift shop, take good care of the lift,really appreciate.Thanks a lot.

Noel Robertson

23:46 23 May 21

Your rep Josh Hawking, not only arrived on time, but was courteous, & went about his work with little or no interruptions to my daily routine.Since installing a lift from Lift Shop , I continuously feel more comfortable about staying in my one home.

Jason Tran

07:12 22 May 21

John has been servicing our lift for over 5 years and we have been so impressed with his professionalism and ability to explain things in non-technical terms. We always feel that he is doing the best for us and have comfort that the lift is safe and secure when he completes the service call. We couldn't be happier with John : )

Catherine Spanner

03:59 21 May 21

We have just purchased a property with a lift and I spoke with Sean in the call centre and Matt completed our service. They both were professional, friendly, genuine and prompt; great ambassadors for this company!

marcos pavez

09:02 20 May 21

Had an excellent experience with Luke Dylan and Andrew very professional, great explanation of the services they provide. there work was clean and the workspace afterwards likewise. good men to deal with, happy with the service they provided.

Daniel Zhang

05:36 20 May 21

Luke G , Dylan M and Andrew C were very professional very happy with how our lifts have turned out.Thanks guys!

Atilda

05:32 20 May 21

Luke G, Dillon & Andrew great workers, would recommend. Very easy to work with

Patrick Lam

05:29 20 May 21

Luke G, Dylan & Andrew were great to work with and always polite and respectful

Joey Aldana

22:43 19 May 21

I am really impressed with this serviceman Josh right on time very professional the way he explained about the lift good service quick tidy mostly I like the way he explained how the lift works and also he also explained all the details of what happened.Thank you so much Josh keep it up the good work.

Barry Norman

11:22 18 May 21

Installation staff ( Paul) were excellent -- helpful, timely and delivered on their commitments. End product was to our expectations and is working very well. Happy customer.

Suzanne Benary

03:16 17 May 21

Our regular serviceman John was here today to carry out his service to our lift.As always he was very courteous and thorough.The Lift Shop is very fortunate, to have an employee like John, whose work and demeanor is such a great ambassador for the company

Scott Grey

01:39 17 May 21

Rob came and fixed our lift today. What a superstar! Great communciation and finished really efficiently. Liftshop have been great from start and all thorughout servicing!

Doug Golder

04:12 15 May 21

Matt the technician arrived punctually and was great to deal with. He provided us with re-assurance that we would never be locked in a lift as he explained to us operational responses by us and ability to contact Lift Shop base 24 hrs to ensure peace of mind. The lift is new but he sure spent a lot of time doing his required maintanence on it. Good on you Matt you are one of the best we have dealt with.

Peter Dunn

04:37 14 May 21

I was most impressed with Josh & Nathan who attended our site to check and service our lift.They were very professional and explained all the lift operations and were committed to ensuring that everything was correctly attended with the lift. They also came back to the site to install a new Sim Card and cross checked the phone connection in the lift.Thoroughly recommend this company off the back of Josh & Nathan who are excellent representatives for the company.PeterProject Manager .

Judy Tonini

03:03 12 May 21

Again - thanks to Josh for servicing my lift and replacing a couple of parts which had been damaged in a flood. The Lift Shop certainly watch over our safety.Thanks to the Lift Shop for their patience in arranging a time for a Service man to service my lift. I must say - they are very thorough and keep an eye on service dates for me.Josh Hawkins came to visit us this morning, to service the lift. He is always willing to go above and beyond a normal service call, and explains everything in detail. Thanks Josh!Josh was very helpful and gave me good advice re installing a GSM unit, which apparently should be done before I change over to NBN. He's very good at Customer Service!24/6/46 Josh and Andrew arrived this morning and immediately asked if I would like them to wear masks - which they did. They also offered 2 bottles of Sanitiser. I was very impressed with the protection offered to keep me safe. Very pleasant gentlemen!

Fleur Suszko

00:25 12 May 21

Josh was knowledgeable, pleasant and on time. He made sure I knew how the lift operated and took me through all the emergency steps.

Persis Anderson

06:15 11 May 21

I would like to take this opportunity to thank Matt Hopkins for first of all calling me back promptly and for willingly and patiently walking me through many multiple steps including trying alternative options to get my apartment lift operational instead of having to be inconvenienced and wait until next week. Matt was friendly, encouraging and professional and got the job done - all with a smile!

ALEXANDER JOHN DUNCAN

04:27 11 May 21

Zelik Wloszczowski

03:53 11 May 21

We have had a wonderful experience with The Lift Shop. Every aspect of the process from our initial consultation through to final handover has been dealt with in a totally professional manner. From our initial consultations and ordering with Ian, the construction by Jay & Scott, through to the commissioning and handover by Paul & Nathan, all of your staff have provided excellent customer service.

Emily Hay

01:09 10 May 21

Josh was friendly, efficient and professional when servicing my lift.

George Cousins

03:23 06 May 21

We are very happy with the installation of our lift and wish to thank Troy and Blake very much for their professionalism towards their work and helpful advice. They were very pleasant to deal with.

Mala Sivakumaran

04:49 05 May 21

John from Lift shop was very professional. Did not waste time. He asked me the questions which I had in mind to clarify. Made me check the lift when he finished the service. I was really impressed with his service quality and courteous approach .Mala

Monica A

01:20 05 May 21

Josh from lift shop Melbourne did the best for us regarding fixing the lift.

Trish O'Rourke

00:45 04 May 21

Josh explained the concern we had over the lift clicking too many times before moving - I had scared staff in the building - he fixed the problem and he allayed their fears completely.Thank you Josh!!

Helen Connell

03:59 30 Apr 21

very organized explained everything

Nick Kouroulis

09:18 29 Apr 21

The whole experience at the lift shop from the people at the office to the onsite technician were first class . Onsite the tradesman whose name was Josh was exemplary a true gentleman and such a great guy he really needs to be commended

Raelene Joy

06:42 28 Apr 21

Josh is always pleasant and friendly. I’m very comfortable having him in my home.

Eleni Kalfas

08:06 23 Apr 21

Just had a lift completed on our site in Toorak. Jay and Corey have been an absolute joy to work with and are very professional. Next lift we get will definitely be from lift shop and we will be requesting Jay and Corey to install it. Cheers boys.Kon Kalfas - KMS Group

Robert Thomas

05:55 23 Apr 21

Rob just left after completing our service call for our lift from Lift Shop. He was on time, polite and efficient, as have all of the Lift Shop staff.

09golde

08:06 22 Apr 21

Carmel De Francesco

01:01 22 Apr 21

Excellent service and value provided. Josh is always so professional and helpful.

Mark Liberman

04:59 21 Apr 21

Josh Hawkins recently serviced our lift. He attended on time, went about his business quietly, and with respect to my home and family. He pointed out a couple of minor issues we have with the lift, and explained how and why they needed to be rectified at a later date.

Charles Ring

22:14 20 Apr 21

Always love dealing with the lift shop. Josh from the Melbourne team was fantastic when we had issues with our lift. He explained exactly what was going on and fixed it no problem. Great for peace of mind.

Callum Spear

01:57 20 Apr 21

Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jarrod and Brett where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys

Farmer's Daughters

04:08 19 Apr 21

Josh was lovely and really professional.

Scott Bell

00:59 19 Apr 21

The Lift Shop Melbourne are great and extremely knowledgeable. Josh is lovely to deal with and always on time.

Greg Smith

00:16 16 Apr 21

Hamish Singh

22:48 14 Apr 21

My friendly Owners Corporation elevator technician - Josh was right on the last issue we had - very responsive, detailed, and empathic to our needs. Recommend.

Ruslan Kotlyarsky

21:58 14 Apr 21

Josh Hawkins has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend

Jason George

00:36 13 Apr 21

Had John Cummings come out today to service the lift, he explained everything throughly and was very friendly. Would recommend him to anyone. Great service

Roger Dutton

01:45 10 Apr 21

Our home is now over 4 years old and one of the best things we installed in the build was our Lift Shop lift. Without it my 96 year old mum would be unable to enter our home and also as my wife and I reach our seventies it is reassuring to know that the lift is future proofing our home.An integral part of owning a lift is servicing. that we had carried out initially twice a year and now annually. The lift service technicians from Lift Shop have been excellent . Our most recent service was carried out in April 2021 by John W. John was friendly, informative, efficient, knowledgeable and response to any questions we had. He performed the lift service well and also took the time to run me through the safety features installed in the lift and to educate me as to the safest way to retrieve any items dropped into the lift well.If anyone is considering installing a lift in a new build, or for that matter in an existing residence, I suggest you consider what Lift Shop Melbourne has to offer.

Bruce Marcus

04:57 09 Apr 21

We have just had a new residential lift installed at our home in North Curl Curl and can't give enough accolades to Matt and Ian Johnston the technicians who carried out the works. This was a challenging task, due to the existing lift well size. A task that was executed superbly and within the time frame given. Thank you again Matt and Ian, your impeccable work has not gone unrecognized. Thank you to Nathan in Sales for getting it off the ground - Lianne & Bruce

Meryn O'Shea

00:32 09 Apr 21

Excellent

William Wehbe

07:20 08 Apr 21

John Cummings did a very professional service

Roslyn Renwick

07:39 05 Apr 21

I felt very confident with Rob Robertson. He explained the problem and fixed the lift.

M M

21:34 31 Mar 21

Excellent experience at Liftshop. Nathan was very patient and thorough before we finally chose to start our build, and then Dave did a great job managing the installation. We are very happy with our lift.

BRONLYN SCHOER

10:22 31 Mar 21

We had a fault incident which required a call to the help service on a Saturday - having been connected by phone with a technician, we were walked through a strategy to exit the stalled lift - a challenging experience.The follow-up service/maintenance call by the technician, Daniel, was promptly scheduled. He carefully listened to our explanation of the event and investigated the problem thoroughly. He then explained the cause of the lift malfunction, suggested some preventative strategies and provided us with some specialist cleaner.He was a very professional representative of the company and confirmed our high opinion of their post- installation service.

Nick O'Regan

01:14 31 Mar 21

John came to the appointment on time and was very courteous. He explained what he was doing and provided some helpful tips. Great job.

Boaz Ben-Pelech

10:21 30 Mar 21

Just had our service for our lift done today, Kris and Ben did a great job as usual. Great and professional service. We are installing again a new lift with Liftshop in our new house.

Maureen Young

10:09 30 Mar 21

We always get very pleasant efficient service from the technicians, with very good communication skills

Tricia Tassell

03:12 30 Mar 21

Great product. Great service. Great staff. An absolute delight to deal with this company. From selection, order, installation and service. The whole team is to be commended. The lift in our new house is the best investment we could have made. Highly recommend.

Lorans Feldman

01:12 30 Mar 21

Daniel excellent. On time and sorted the service

Lynda Corr

02:57 29 Mar 21

I was very happy with the service today. John was very helpful and professional .

Byron Shelley

02:50 29 Mar 21

My builder & I had a site meeting with David Hogan re the lift installation at the Montague St Vincentia project. I requested a site meeting as we bought forward the provision for installation to actual installation. David's professionalism and practical experience was readily apparant. He was able to quickly identify and provide solutons to a couple of minor problems. We are now confident that the installation will proceed smoothly.

Warrick Cramer

23:48 28 Mar 21

I installed a Lift shop product about 8 years ago, it has performed reasonably well apart from some minor issues from day one which have never been resolved. Even though I have brought up the issues at ever service they have never been fixed. I recently had a technician Josh who came out for a service, he was fantastic ! He is the first technician that took the time to understand the problem and offer solutions. As it turns out it was not my imagination but some minor problems which has been causing the lift to operate incorrectly. It has only taken 8 years to sort out! I wish Josh came out on the first visit!!!! it will be been fixed much earlier.

subh gursahani

21:48 28 Mar 21

Lift was serviced by Luke . Arrived on time , work professionally done , everything was explained . Lift working perfectly .

vincent O'Brien

22:59 27 Mar 21

The lift shop installation team, comprising of Jarrod and Brett have just completed our first lift installation from the Lift shop and were a pleasure to have on site. Nothing was a problem, they worked in well with the other trades and delivered a excellent outcome.

Christopher Morralee

05:26 26 Mar 21

We have had a lift Shop Lift for about 5years and are very happy with its performance and quality. The service team have been great. We have not had any issues with the lift.Josh has completed recent services he has been particularly courteous and efficient,

Ray Fern

00:26 26 Mar 21

Josh form Lift Shop serviced our lift he is very professional and polite .I highly recommend him.

Harrryyy 205

23:31 25 Mar 21

Brett and Jarrod were on site at Albert Park installing a lift this past week and these boys fantastic. Very professional in their manner, approachable and have given a high quality job. I highly recommend these boys and the company they work for.

Tom Stewart

23:27 25 Mar 21

Shout out to Brett & Jared for their hard work & professionalism on site. The boys can lift!

Michelle Martin

06:39 24 Mar 21

We went to several lift companies, we found the lift shop to be far superior than the rest. We were quoted similar pricing with the other companiesWe found that the lift shop had a better product compared to the others. The other companies had a tinny product, we found the lift at the Lift shop to be sturdy and strong.the customer service from the sales man Nathan, to the the office Kylie, to the installation with Jack, Oliver and Canaan. brilliant and professional.If you are interested in a lift for company or personal use. I would recommend the Lift shop. Seriously do your self a favour and go see them. Custom service 10/10.

Tim Nuttall

03:26 24 Mar 21

Josh did a fantastic job on our lift this service. He brought the lift back up to perfect operating performance which is important for me.Tightened the cables, fixed the minor noises in the pads that can be annoying, and identified a potential issue that needs to be monitored at next service. Great job!!

Ernest Chiu

22:36 23 Mar 21

The lift at my house went out of order last Sunday. Paul and Andrew came on the next day to fix it. I am impressed by the services provided by them. They attended on time. They were very professional, efficient and helpful. I would highly recommend their services.

Chris Fellows

00:19 23 Mar 21

Josh from the Melbourne Liftshop team has been servicing our lift for three years and has been great.

John Mirenda

23:43 22 Mar 21

Josh performed our first service on our lift and he conducted himself with the utmost professionalism, explaining all the steps he was underatking. Very knowledgeable and communicates well!

MA IB

22:04 22 Mar 21

John C fro lift shop service is absolutely great and always explains everything

terry kong

03:45 22 Mar 21

Josh is excellent technician , very professional and very responsive ,polite , and very helpful with explaining things. Thank you Lift Shop Josh.

Andrew Severino

01:06 22 Mar 21

had Luke G attend site, he fixed all our problems, great service.

Peter Kavanagh

08:58 18 Mar 21

lani mindina

04:00 18 Mar 21

todays experience was great, thanks Josh from lift shop team in Melbourne for being so efficient and easy to talk to! absolutely recommend!

wayne friedman

10:20 17 Mar 21

Very diligent, polite and punctual service by John at Lift shop. Highly recommend 👍🏻😊

Christine Lustri

10:56 16 Mar 21

We are very pleased with the quality of the product and service received from the Lift Shop from start to finish. The installation technicians Luke G and Dylan M did a very thorough, neat and professional job on the installation of the lift and the final certification.

ROY LUSTRI

08:27 16 Mar 21

Thanks to Luke G and Dylan M for friendly professional service.Nothing is too much trouble.Highly recommend the Liftshop.

info 01817

04:18 16 Mar 21

Daniel the technician is always professional and polite when he comes out to do the service to our lift

paola main

04:02 16 Mar 21

Josh was very polite and helpful.

Sue Obrien

03:08 16 Mar 21

John, the lift technician, was personable and professional. He did a great job. I highly recommend him.

Amir Malek

21:32 15 Mar 21

Works very well, great service.

Andrew Filatov

08:47 15 Mar 21

We have had our lift now for 3 yrs from the Lift Shop. We had a few minor hiccups with it earlier on which the lift shop attended to very quickly and resolved without any fuss. The lift has now been working extremely well without any problems. Our lift technician Josh Hawkins comes out and services our lift regularly and is very prompt, polite and very diligent in his job, he always takes the time to explain what he has done and any issues that may have been arising attended to. We couldn't be more happier with our lift experience from the Lift Shop.

Pam Haddrell

06:30 15 Mar 21

Thanks to the Melbourne Lift Shop and especially Josh who got us up and running again, same day service, how goods that

Richard Stallard

01:55 15 Mar 21

Had prompt service from LiftShop to install an extra button on our lift. The parts were in stock and the work was done in conjunction with a regular maintenance visit, so no call out fee.

Rhonda Lawrence

01:14 15 Mar 21

The whole team at the lift shop are exceptional. They are extremely helpful when needed, professional and courteous when they come out to service and nothing is too much trouble.

Ashley Curry

00:57 15 Mar 21

michelle anderson

22:20 11 Mar 21

We just had Daniel come and fix our lift, what a professional young man. He was very thorough, turned up on time and fixed a problem that hadn’t been picked up before. I cannot praise this young man highly enough.

Peter Dietsch

04:16 11 Mar 21

We were impressed with the service done by Josh, he we professional and helpful when fixing the lift. We would recommend his services

Lauren Kurensky

04:03 11 Mar 21

Brian Tisdale

07:59 10 Mar 21

Jim Fawkes

04:14 06 Mar 21

Not a good start, rang and their answering service told me they are open Saturday and Sunday. Google maps said they are open, drove all the way there and closed.

michael weetch

10:22 04 Mar 21

John serviced our lift today. On time, polite, happy to answer queries, did the job with care, and left everything clean. Happy to recommend.

Brian Tierney

06:37 03 Mar 21

The whole process of buying our lift was very professional.Nathan in sales , Kylie in arranging installation andLuke and Dylan who actually installed the lift on site.We are very pleased with the outcome at all levels

Dean Roderick

03:38 27 Feb 21

Fast response to breakdown issue. Technicians Josh and John were not only efficient and safe but thoughtful and considerate in their approach to completing the job.

David Simson

04:40 24 Feb 21

A good experience retrofitting a two person lift to an older house , Helpful and knowledgeable sales { Jayde } and polite and professional installers.{ Brad and Jay } Highly recomended

Toby Rotstein

05:29 23 Feb 21

Josh spent the time to investigate and explain the issues with our 2 lifts and diligently worked to fix them.

Graeme Crabbe

01:10 22 Feb 21

Had our regular service call today, once again Daniel explained everything that needed to be done in a very professional manner, very satisfied with this service.Graeme Crabbe

joey joey

10:35 18 Feb 21

We had John come in yesterday to do regular services and maintenance on our lifts in the house. His service was great, friendly and professional. We are happy with his service. Thank you John.

Nes Dastan

23:39 16 Feb 21

After such a bad experience with the previous lift company, John was a God send. He knew exactly what he was talking about & doing & he got our lift going after 3 months of being out of action.Today Josh attended to fix a minor issue. Once again he knew exactly what to do & took the time to explain to me very clearly what the issues were.Great team of professionals!

Mini On Crack

22:32 16 Feb 21

Lucky Les

08:43 16 Feb 21

Thanks to Lift Shop who sent Jake Hancock to service our lift today. Jake quickly identified the problem with our lift and he explained the problem in a way we could easily understand. We were impressed with the care Jake took to ensure our home remained clean and tidy while he worked and for us when our lift requires a service then Jake is welcome at our home anytime..

joshua glachan

08:40 16 Feb 21

Tanja Kara

07:38 16 Feb 21

John Waltrich was very thorough and showed great customer service. Very happy with the service and advice given.

Gilbert Greich

06:37 16 Feb 21

Lift Shop Sydney serviced today our residential lift.The punctuality and professionalism of Lift Shop Sydney service technician Adam Groves is remarkable and hard to come by nowadays.The lift is new and it hardly needed any servicing or repair. Seising this opportunity, Adam gave me a quick orientation on the safety and technical features of the lift. Thank you for your patience in answering my never-ending questions.

Mary-Louise

22:00 15 Feb 21

Our lift is fabulous: from the design, installation and ongoing maintenance perspectives.We would recommend this company over any other.John has just been here to service the lift. All done in under an hour. He was on time, courteous and helped me check if water was in the well. Thank heavens it wasn't. I think his service rates 6 stars.

Brian Aitken

03:15 15 Feb 21

I am delighted to compliment the Lift Shop on every aspect of our wonderful new lift. It has certainly made life in a three story house a great deal easier!I must say that of all the lift suppliers we spoke to prior to starting the project, the Lift Shop impressed us most for their helpful staff and excellent equipment / showroom. It's a big decision to install a lift into an existing house, but your sales staff were able to offer input to the design and even assist with site measurements, car finishes and suggestions to help with the Builder's works!Once construction commenced, we were impressed with the quality of team assigned and the careful and deliberate processes adopted to ensure a completely satisfactory outcome. It was also amazing that every single one of the hundreds of components delivered from the factory fitted together perfectly, demonstrating that such quality is repeatable - we would have no hesitation in recommending the Lift Shop to anyone considering installing a domestic lift.Brian and Annette - VictoriaJust had a bi annual service organised by Lift Shop head office. Josh has done his usual thorough job complete with polite answering of my queries - no problems with the machinery which continues to function perfectly...Another year goes by and no trouble whatsoever with the lift, which may very well be down to the excellent maintenance carried out by the Lift Shop's service tech, Josh - so thorough and painstaking - no aspect left undone. We consider ourselves lucky to enjoy such great service.Yet another year of excellent operation - and another visit from Josh will ensure our continued enjoyment of this machine. I simply don't want anyone else to service my lift!

Ericmick Mick

13:48 13 Feb 21

I would like to thank The Lift Shop on there excellent work they did on our lift that they installed in our new house.Simon in sales was polite & extremely helpful in helping us choose our lift & explain how it works.I spoke with Mark several times prior & during construction, he was always polite & happy to answer any questions that I had.Kien, Darren, Cameron & Ben that installed the lift did an excellent job.Darren took us through commissioning of the lift & showed us how to use it & the safety features,He was very happy to explain if we weren’t sure on something.The lift is better than we expected, the finish on the lift is amazing.All our family & friends say how great the lift looks.We are extremely happy that we chose The Lift Shop for our lift & will be recommending them to our family & friends.Thanks again everyone at The Lift Shop.Eric B.

Shane Krstevski

22:05 12 Feb 21

We just had our lift commissioned and are loving it. Like to say a huge thank you to the team at Lift Shop for their fantastic service. Special mention to Nathan in sales and Justin the installer who were exceptional. We had a few challenges in the installation and the team at Lift Shop through their expertise and experience helped us overcome them. Highly recommend this company to anyone looking to get a lift installed.

Jess P-L

10:45 12 Feb 21

Excellent Lift Service from a very professional organisation.

Nicole B

22:48 11 Feb 21

I placed a service call recently with Liftshop and they sent a technician to check out the problem. Eleanor was helpful and efficient in booking an appointment. Matt arrived on time, and did a great job thoroughly investigating the problem and did not stop until he was satisfied that he could 100% fix it. Plus, due to the technical issue likely originating at installation, I was only charged a small fee for the callout.

Peter Wylie

09:20 10 Feb 21

Megan Kalucy

00:21 09 Feb 21

Adam arrived on time. He was polite and professional and took the time to explain a number of things that I didn’t know and were very helpful.

Peter Weston

23:04 08 Feb 21

As always, John was prompt and efficient in servicing our lift.

Wayne Brett

22:19 08 Feb 21

Excellent service from start to finish , Very easy to deal with ,Install team very professional . Highly recommended , Many thanks to Nathan & LeighAnother completed lift installation carried out at a primary school providing assessible access to the level 1 classrooms which is real benefit to the school for disabled or injured students & staff who are unable to use the stairs . The lift shop again provided professional service from start to completion thanks to Leigh & David & look forward to working with Lift Shop for any new projects in the future , Wayne Brett Project Manager [ MIdson NSW Pty Ltd ]

Christian Kalcic

10:46 08 Feb 21

I had great dealings with Todd from the lift shop. Nothing but professionalism in communication and getting the job done. He constantly called to keep me updated with progress on the job and ensured that he and his team were never in the way for other trades to get their job done at the same time. More than happy with the quality of install, thanks a lot!

david Rodd

21:07 07 Feb 21

We recently had a lift installed at our house in Caulfield North. The house was built in the 1880's and being heritage listed, was a more difficult installation. The two technicians the Lift Shop sent us, Jarred and Brett, were both easy to get on with and also extremely well organised. They were always on time, very neat and tidy and nothing was too much trouble......as my wife Robyn said, they are the best tradesmen we have had during the 10 month renovation to our house. We could not be more pleased, both with the lift but also with the installation process.Thanks Lift Shop. Dave and Robyn Rodd.

Dr Richard M Smith

07:00 02 Feb 21

John Waltrich is my version of an excellent service technician. He attended on time, went about his business quietly and with respect to the business environment. John was courteous and helpful, to the point where he took time to explain the cause and cure for the fault. He had the equipment to fix the problem with him, so there was an immediate remedy.The fee was fair and reasonable, which rounded out highly satisfactory experience.

Andrew ramage

05:08 01 Feb 21

Just wanted to thank the team at Lift shop for their continuing great service and support. Had the lift serviced today by Josh Hawkins & Andrew Dike and again the service was 100%. Thanks Andrew

Alex Danilo

04:51 01 Feb 21

Very helpful staff and good explanation of options

Mary Hanna

04:33 29 Jan 21

Josh was our service technician this afternoonHe was very pleasant , courteous , very patient and professional. He explained everything with a lovely smile . I’d love to have him every time for our regular service if his schedule permits.I think he is a great asset to your company .I would recommend your company for everyone I know after I have dealt with Josh.Mary Hanna

Nathan Derfi

01:16 29 Jan 21

I was very impressed with the service I received from the team at Lift Shop.Lucy and David were very professional, organised and informative. They made the entire install process very simple.Onsite, Karl and Nathan were very knowledgeable, helpful and did a fantastic job installing the lift.Thank you Lift Shop for all your help!

Hui Ping Xu

08:14 25 Jan 21

John was fantastic in his service and was prompt to fix some issues that we initially encountered with the lift.

Dazzaar68

04:38 23 Jan 21

We need to thank everyone who came to our aid from 8:30pm Friday night. We contacted the emergency line and they put us through to the technician Gary who Face Timed us to see if we could work out what was going on with our lift. So at the end, Gary sent out another technician (Luke) to the site, by this time it must've been 10pm Friday night. In the dark he tried his best to see what was happening to our lift. All the time Gary was on Face Time with Luke to brain storm the issue. They were unable to fix it there and then, because the lack of light. So then to our amazement Luke managed to get me up stairs to the main part of the house (as I am paraplegic). During this time Gary continued to keep us updated with progress of plan of attack and time frames and who was coming out to get this sorted.Then about 10am Saturday morning Jack and Tim showed up (it was 36*c+) and the start of a long weekend. If these guys didn't come I would have been trapped in my house for 5 days, until after the long weekend.You have know Idea how grateful my wife and I are. It would've been a very long miserable weekend for me if you hadn't of helped us out. You all worked so well together as a team. We wish you well.THANK YOU!!!!!!!!!!Darren and Teresa Sheens

Anton Peter Boll

01:13 20 Jan 21

Junyi Du

01:40 19 Jan 21

Lift installed early January by Todd awesome work and really easy to deal with, thank you liftshop

Limbo Derp

23:27 17 Jan 21

Daniel was very professional and provide sound advice.

Louis Cole

19:59 14 Jan 21

Had a great experience with lift shop, very easy process from start to finishKarl the installer was extremely helpful and professional throughout the whole project providing us with everything we needed to ensure we achieved the best outcomeWould highly recommend using them again on future projects

Gavan McKenna

03:08 14 Jan 21

Daniel from the Lift Shop service team just completed the regular Service at our property. He was on time, very professional and discussed and shared the areas requiring work with me before proceeding.Once he had completed the work he walked me through what had been completed and the areas that required further maintenance and provided simple and straightforward options for us. We really appreciated his manner and approach.I wouldn't hesitate to recommend Daniel or any of the team from Lift Shop who are always pleasant and courteous to deal with.

Nabil Mitry

01:21 14 Jan 21

Good service and nice lift performance within 12 months we had it in.The two technicians who came in today, they simply know what they are doing, quick and professional

Mike Haintz

23:39 13 Jan 21

We're very happy with the quality of the lift we have installed and the service provided, in particular from John and Eris. A very professional and friendly outfit.

Phillip Wise

03:08 13 Jan 21

I am recommending the service and installation process at lift shop. John came out today to complete the first service. He had great tips on lift safety and operations.Very professional and very helpful.

Mia Baillie

01:47 12 Jan 21

Josh was very friendly and helpful. Always takes the time to explain. Excellent service and highly recommend

Bridget Sutton

01:47 09 Jan 21

The Lift Shop have provided us with excellent technical support for more than 8 years . Matt recently performed a service on our lift. He was extremely professional and courteous and most importantly, very informed and competent.

Dave Bazen

01:58 08 Jan 21

During the design and planning stage Simon was most helpful with this tricky long-tail project, with excellent attention to detail to ensure the end result was exactly as planned. Mark and his installation team were professional and reliable, and communication was excellent. Darren and Vincent were very accommodating and worked cooperatively with the builder and us to complete a high quality installation. The end result is fantastic, and have no hesitation in providing a recommendation.

Tiffany Smith

07:00 31 Dec 20

No matter what time of the day or night that our lift decides to take a holiday, the amazing people at the Lift Shop are always happy to assist. I rang for help yesterday afternoon, and Daniel arrived at 8:30am this morning. He has visited our home previously, and is polite, knowledgable and capable. Daniel restored the lift with great care, as the equipment is older technology and requires the very best of maintenance. Thank you Daniel and the Lift Shop team for looking after our family at this busy time of year.

Lucinda Walkden

06:07 31 Dec 20

Daniel from Lift Shop serviced our home lift today and I could not be happier with his prompt on time arrival, servicing efficiency, professionalism, politeness and assistance in answering my safety questions. This is our first property with a lift and I appreciate him helping me to understand the mechanics so that I can help to ensure my children (aged 8-12) would be confident to troubleshoot any problem they might encounter if they were in it alone, peace of mind is priceless.

Xinzhou LIU

02:48 24 Dec 20

Robert has been very efficient fixing our lift .

Marion Cahif

04:37 23 Dec 20

We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.

Julie Tennet

04:35 23 Dec 20

Pratt Projects

01:44 19 Dec 20

The entire team at Lift Shop were successful in delivering another exceptional product. From Nathan in sales through to Dave who carried out the installation there was never a problem. A collaborative effort throughout the build ensured the lift was delivered on time. The attention to detail was excellent and the finished product speaks for itself! Thanks Lift Shop.

Jeff Leamon

04:57 18 Dec 20

Just had the Q1 Lift installed by Jack P and Lucas and I am very impressed. They’re attitude was very profession and they were two great young lads to talk to. They drove 7 hours down from Sydney to get this done and did so in no time.Also a big thanks to Lucy in the office for organising it all and answering any and all questions I had. She’s a bloody legend 👍🏼I’ll recommend these guys to anyone, best in the business.Cheers again.

Helen Magiros

04:30 18 Dec 20

Helen Sutto

03:34 18 Dec 20

Helped me fixed all my troubles and problems with my lift. Was vet kind and well spoken. Would 100% call them again and recommend them to everyone.

Robert W. Chapman

03:25 18 Dec 20

Hi Nathan,Lift looks great and works well. The lift does travel unexpectedly quicker and than we have personally experienced at other private homes who have used different companies.Karen and I are very pleased we chose Lift Shop.Thank youDavid was an excellent installer who fitted in extremely well with everyone; Great worker and very attentive.He is coming again today, Thursday 17th for a final check as he explained the lift mechanism would settle and may need further fine tuning which appears to have happened with us shifting our stored boxes back in yesterday.You are very welcome to visit us if you are in our area or give our names as a reference.Have a Merry Xmas and stay safe in 2021.Robert and Karen

Troy Denbrok

00:33 18 Dec 20

Final product is excellent. Jack C and Luke were fantastic with the installation and tutorial.

Barry Reichman

22:22 17 Dec 20

Our lift was serviced by Daniel and he installed the phone unit which was no easy job. He is professional, knowledgeable and a pleasure to work with. Would highly recommend using the lift shop and Daniel for all your needs.

Bernadette De Corte

09:22 17 Dec 20

We created a multi-generational house as we are older with younger children.We looked at a number of options but were so pleased to find The Liftshop in Richmond.The experience was outstanding from first contact to service.I love the Art Deco ceiling of our very elegant lift.I particularly would like to give a Shout Out to Ian Coutts, sales person, and Joshua Hawkins who services our lift.Joshua is always very polite, responsive, courteous and explains matters very well. Even during Covid19 lock-up, Joshua came with a large mask on and did his job outstandingly so. The Lifshop servicing is an essential service.We would not hesitate ta moment o recommend The Liftshop and its people.Our wonderful builder, Ian Scarpa from Scarpa Developments enjoyed working with the installers and loves The Liftshop also as lifts get serviced locally.Wonderful product, love it.Five stars from us.Bernadette and Robert KING, Moonee Ponds

Clint Free

09:15 17 Dec 20

Jack C and Luke just installed our new Lift at Deniliquin Rams and the service was second to none. I would recommend these 2 guys to anyoneGreat work fellas

COL BURG

08:04 17 Dec 20

Could do without the lift.Very satisfied with the lift & 'Lift Shop' servicingGood price, prompt installation & effective co-ordination with our builder ( re design, provision of lift requirements, provision of storage)

Phil Joyce

01:52 17 Dec 20

John carried out a service on our lift Monday 14 Dec 2020. We found him very careful and attentive and would recommend him again.

Valerie Mendez

01:44 17 Dec 20

John Cummings frim lift shop and the lift shop service team repaired our lift today and did a fantastic job, very professional services and repair. Highly recommend.

Tammy Ho

01:27 17 Dec 20

good Service

Dora Kara

01:08 17 Dec 20

Great quality lift and service provided. Wouldn’t go anywhere else for a residential lift. We have had it serviced by Daniel who is always very thorough and professional.

Xin Gu

22:35 16 Dec 20

Adam Grove attended the regular service for our lift today. He is a patient technician. Very thorough and professional lift service.

Kyrenia Thomas

03:55 16 Dec 20

From installation of our lift by the Lift Shop to the regular servicing of same; I cannot find fault. The whole team are most friendly and helpful and the office always tries arrange servicing to suit my times. Daniel was here today and has come on a regular basis to service and repair my lift. He is always, on time, has a smile on the dial and does a great job. You have a great team Lift Shop.

Enze Xi

00:20 16 Dec 20

Adam Groves serviced the lift and he is very professional and friendly.

malcolm mirfin

20:07 15 Dec 20

Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jackson and Tod where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys

Simon Rothery

11:03 15 Dec 20

John Cummings and the Liftshop Service Team were great. Would highly recommended.

Mary-Anne Kochanowicz

02:08 15 Dec 20

John Cummings has been fixing our lift for a while now and he always does so with the upmost pace and with a smile on his face. Always courteous and professional , as he cleans and fine tunes the lift. I would gladly recommend his service to anyone in need of a specialist.

Dorothy Andrew

04:32 14 Dec 20

We have a lift that needed an upgrade so Mark sent out 2 very nice and well mannered young men who attended to to the matter very quickly, while they were do the job the safety nodule failed ( fortunately not after they left) it saved us another call out fee and no one was trapped in the lift. This was attended to the next day free of charge as we are still under warranty by another very nice young man.

shahnaz khan

00:03 14 Dec 20

We would highly recommend the Lift Shop. It was a great pleasure dealing with Brendon as he was courteous, helpful and extremely knowledgable about their products. We are very happy with the installation and after sales service. The staff were very professional and we were delighted that the project ran smoothly and on time.Thank you Brendon, Luke, John and Team.

Lloyd Wilkins

07:47 11 Dec 20

Just had our new lift installed by Lee and handed over by David. Very happy with the professional installation and how well it all works. Great job guys, thanks!

Brian Johnston

02:34 11 Dec 20

Great lift and good service, final touch and handover by Kris was good.

Simon Moore

22:46 10 Dec 20

Daniel arrived on time today and did a very thorough and complete service. Some potential problems were found early and we are very grateful for Daniels efficiency. Daniel is very well mannered, courteous and efficient. Thanks again Daniel. Cheers Simon Moore Balmain Sydney.

Paul Lewis

21:09 10 Dec 20

We have had a lift installed for two years. Infrequently, we have had need of service and the response has always been excellent. we would particularly note Daniel as a problem solver - very much appreciated.

Suzy Baird

04:52 07 Dec 20

We had an issue with our lift and Daniel came to fix this issue, he found 2 other potential problems and went beyond what I expected and managed to repair and replace all issues in one day. Very professional and efficient! Thanks

Michael J

06:15 04 Dec 20

Visitors not used to our lift upset it. I called Paul outside of business hours and he picked up straight away, listened to the problem, instructed me on the fix, made sure it was working again and off he went. Can't ask for more than that for professional support. How often can you get that sort of service these days ?

John Kingsmill

01:07 04 Dec 20

John arrived on time, did a thorough check of the lift and mechanics, and instructed me on the cleaning and protection of the door cutout loop which had shown signs of corrosion on one pin. If you had 10 stars I would have given him the ten.

Marion Gyaw

07:16 03 Dec 20

Our Q1 lift installation was completed yesterday, in Melbourne, and were thrilled. Perfect for our needs and we appreciate all thee safety features , assistance and expert advice given to make this choice.Thanks Lucy for hurrying this along -- medical reasons for us.The lift installers Jay and Jack P. were brilliant , very professional with a great work ethic and sense of pride in a job well done The hand over was very comprehensive so all in all 100% recommendation for the Lift Shop Thank you.

Lisa Crampton

05:20 03 Dec 20

Thanks to John Cummings and the Lift Shop service team for everything they do to service our school lift. Their professional and honest service is always appreciated.

Keith Kelly

03:54 03 Dec 20

Service call by Daniel just finished. Excellent service

Louis Elkhoury

05:33 01 Dec 20

Mina Girgis

07:01 27 Nov 20

Oli came and sorted our lift this week. He was very professional and efficient.

K B

03:23 27 Nov 20

Oliver and Dylan were fab! Quick, thorough and unobtrusive. And great senses of humour.

Marcia Britos

22:35 26 Nov 20

Josh was lovely to deal with from the start. He explained what he was doing, why and how. Both times he said he would be here, he kept his word and I for one really appreciate that from a service person.

DerCon Mail

10:15 26 Nov 20

Jordana Shell

03:01 26 Nov 20

Thank you to Oliver and Dylan for a great service.

Margaret Lewis

11:35 25 Nov 20

We wanted to build our dream home and we particularly wanted an elegant elevator. We shopped around at various lift companies, but as soon as we saw the huge range of luxury lift cars at the Lift Shop, we knew we were in the right place. We spent many hours at the Lift Shop, and the staff eventually helped us to design a quite unique, luxurious lift.Some time passed whilst the house was being built, but the Lift Shop were always in the background, drawing up detailed plans for the builder to follow, including design of the lift shaft, entry points for cables etc.A few months before completion, one of the Lift Shop team came to our home to confirm all measurements of the lift shaft were exact to the mm.Finally the time came for the lift to be installed. Two Lift Shop employees took over a week to instal the necessary equipment and assemble the lift car. Then about 2 weeks after we finally moved in, the Lift Shop people came back to commission the lift, which surprisingly took the whole day, such was their attention to detail.And then, our lift was complete. I was totally blown away by the futuristic, sleek elegance of the lift, and the smooth, quiet motion was everything we could have hoped for. We have the most spectacular lift, one which would not be out of place in a 5 star hotel.We use the lift constantly, still in disbelief that we have the most amazing, stylish piece of equipment in the whole house. The lift is now the talking point of the house and we absolutely love it.Thank you Lift Shop - you exceeded all our expectations!Margaret & Alan Lewis

Lee Rowland

07:07 25 Nov 20

Had our first lift service, Kris was very professional ,polite and didn't mind my Dog's .Very helpful and informative with Telstra requirements.

Peter Wiltshire

06:11 25 Nov 20

We had Daniel attend today and he was on time, fast, efficient, and very clear in his explanation of the work performed. Very pleased with the service.

Homebush Medical & Dental Centre

05:15 25 Nov 20

John from Lift Shop was very professionals, punctual, honest and hard working. He ensured that the job was completed to a high standard and I was very pleased with his service. Thoroughly recommend for anyone requesting lift services!

Paula Yu

04:55 25 Nov 20

Daniel was very professional and fixed the lift issues promptly

Daryl Adams

00:00 25 Nov 20

Luke & Dylan arrived on site at the correct time I was told.In no time they had located the fault and inform me what the problem was and Lift was back in operation.Thank you.

Elizabeth Palermo

22:26 24 Nov 20

Luke and Dylan were very professional, friendly and efficient

Clive Mayhew

01:50 24 Nov 20

Luke and Dylan were amazing - fixed it and changed the buttons so better user interface ...Great stuff,Clive

Nicole Leach

05:43 23 Nov 20

Daniel from Lift Shop in Sydney is professional and excellent at his trade. He is able to fix problems quickly. Daniel and has done a great job over many years I have been dealing with him, a credit to Lift Shop.

Sue Hardie

03:57 16 Nov 20

We had a beautiful glass Italian Lift installed last year by the team at Lift Shop. We especially commend Kris Lynn for his attention to detail and courtesy dealing with us. There have been a few problems associated with the weight of the rimless glass doors with adjustments having to be made, but apart from that we are really happy with the end result. Thank you Kris.

Harry Spirou

06:15 13 Nov 20

Stephen Harriot and Arno Ferrero, have been very professional and our lift look and functions great. Good job well done

Atmospheric Ocean

05:27 11 Nov 20

If you require a lift for either a high spec home, commercial showroom or business, then The LiftShop is the only place I would recommend.As a project manager for a medium size builder, we vet everything, totally dissecting it from the perspective of quality, service, price, and overall implementation. Liftshop nailed all of those categories and worked hard to provide a turnkey solution right down to payment and shipping/storage logistics at no added expense. Personally I am a firm believer in price not being everything and yet Liftshop scored with not only the BEST product in the industry (leading technology) but also beating an inferior elevator on price also. If you desire Ducati at Honda pricing, then give them a call.Firstly, I never award 5 stars because thats perfection and nobody meets that standard but what the hell, let's call it a typo and truly deserved.As far as service goes, our company was looked after by Simon Dowding the WA State Manager who excels on every level. Not only is he efficient, polite and honest but the entire approach was seamless. No hidden costs, no funny business or half truths, just the product (which speaks for itself) paired with transparent pricing. Simon is old world service and follows through long after the deal is done. I won't mention any names but some of their competitors were atrocious by comparison. Nobody else came close.In Germany, we have a saying....."the fish always stinks from the head". That is NOT the case here. Liftshop all the way across Australia and back to Europe seems to be run by good people who live/work by old world ethos of quality product matched with putting the client first. Thus far we have interacted with staff beyond WA, site managers/tech and into accounts, all of them proving extremely amiable.A notable mention also were the installers and supervisors (Ben Martion Darren Morton and Mark Johnston) who are incredibly helpful and polite. We had to access their reservoir of knowledge constantly along the way. Maria in accounts was very patient.We will use them again!Distinto Homes

barry baxter

06:41 30 Oct 20

installing a lift is a complexed procedure , retro fits in particular which is the type that we installed the process was made easy by the professional of lift shop and would like to thank simon for helping to design and facilitating the lift and mark for programming the works on time communicating to installers cameron and troy helping us push the project to the best outcome and darren for supervision who was always available to discuss any issue well done to lift shop cheers

MDj Builders

09:22 24 Oct 20

Quality and competetive

Peter Jakovich

07:15 17 Oct 20

We have had a Lift Shop Lift installed in our new home to future proof us as we age .We are extremely happy with our choice and would like to thank Simon in sales ,Darren and his team in installations and the office staff for all their assistance.We highly recommend the company and team to any future customers considering purchasing a lift.

Gary

06:18 04 Sep 20

Thanks for a great experience. From Simon who took me to see the lifts already installed and working, to Darren who helped me with getting the shaft ready and then Troy, Ben and Luke who installed the the thing. All honest, up front and helpful. I must say that a special thanks goes to Troy who is a perfectionist and left the job in a pristine state. I found his dedication exceptional! Also to Maria, Jessica and Narda, with whom I dealt with at Head Office - thanks for your helpful insights and honesty.

Nigel Armstrong

07:45 31 Aug 20

My wife and I have just had a beautiful E1 Italian lift installed by the Liftshop. The sales rep Simon was a pleasure to deal with and was very helpful in personalising the lift for my wife's disability. He was happy to attend a number of meetings to get the location, size and fixtures correct, and had a number of lifts in the showroom to show possible finishings. The installation went very smoothly thanks to Troy and his assistant Ben who were very professional, always turned up when they said they would, and did not leave a scratch on our lounge room floor despite a huge number of parts being stored there. Darren gave us our orientation when the lift was ready and speedily came back with the answers to our questions.The proof is in the pudding - we have a very attractive and smooth operating lift! Many thanks to the team.

Jenny Zlendich

05:06 03 Aug 20

After spending quite some time researching lift suppliers in Western Australia we decided on The Lift Shop. Reasons being the prompt and informed service, high quality product and a very reasonably priced product when taking into consideration the quality and technology.We have had our lift in place for 6 months now and are extremely pleased with our decision.The lift looks great, in very functional as we have all our living areas upstairs we are using it more than we had anticipated and have been surprised at how economical it is to use.The staff - Simon, Kien, Vince, Troy and all office staff we fantastic. We would highly recommend at least a chat with these guys.We had our lift serviced today and as always the service staff were on time, professional and very tidy. Thanks Kris and Luke.

Chris Rose

01:55 29 Jun 20

Good value for money lift. Service has been excellent. Matt did the first service and made me feel that he was looking after my lift as if it was his own - he did a great job. Happy client and would recommend.

Jorge Mendes

01:28 26 Jun 20

Excellent service and very professional - a great looking quality product, easy to deal with staff and seamless installation. Handover and commissioning by Joe was very professionally handled with care and attention to safety - very happy to have selected the Lift ShopWe had our first service done today 26th June - Matt attended was prompt, very polite and carried our a very professional job - cleaning up and assisting us with a refresher demonstration on using the lift and it’s features - very happy we chose the Lift Shop

Howard Croxon

07:38 21 Jun 20

Well done to all the team at Lift Shop, Simon D, Darren M, Luke B, Vincent K and Mark J. they all worked well with us to get the job done in very professional manner. We are very pleased with the result!

Graeme Horsburgh

00:58 15 May 20

We have never had an issue with the Lift Shop. The service has been prompt and courteous. John, our regular serviceman, is efficient has always on time. He’s a good bloke to boot.We couldn’t be happier with the service provided by the Lift Shop.

john whittington

22:43 20 Apr 20

The finished product is excellent, both in appearance and performance.

Laura Oh

06:49 13 Apr 20

Our lift was recently finished, it has been a positive journey from start to finish. Simon who was our first contact, he gave us some great, affordable ideas and extremely helpful, with questions I had aling the way. The installers Darren, Troy, and Kien - tester, were also fantastic! Prompt, polite, clean and very helpful with questions and problem solving, as well as giving us advice with finishing the shaft.We love our lift and would not hesitate in recommending The Liftshop to anyone. Thank you guys see you at service time😊

scott fagan

08:13 07 Apr 20

The guys at the lift shop have just completed an installation on 10 Apartments that I recently handed over. All of their team had a solutions based mindset as we worked through each aspect of the build and the finished product was of a high quality.

john preuss

01:56 24 Mar 20

We had Liftshop retrofit a lift into an office building. The was difficult as you can imagine and the installers, Troy & Ben did a great job. The lift has now been in for 6 months and we are most pleased with the result. We have found that the staff of Liftshop are only too happy to assist with our queries. So in summary, Lift Shop did a great job for a good price and are only too happy to recommend them

Richard Collier

01:28 25 Feb 20

Decision made to purchase a lift from the Lift Shop. Our initial dealings with Lift Shop sales personnel (Tiffany), based in Brisbane were courteous with all queries promptly answered. Attention to detail and follow-up was a trademark which saw them stand-out from their competitors. Installing a lift into an existing home is not without its challenges, creating lift shaft remote of local installer support and guidance can quickly become a nightmare if not managed effectively. The building of a good working relationship between builder and installer is critical for a “happy ending” when installation day arrives. The lift installers (Trent & Steve) were professional in their approach from the outset and displayed a high degree of patience despite the obstacles put their way by external parties. Work area was always maintained clean and tidy, they displayed all the attributes of a well-disciplined, self-managed work team. Queries were answered promptly and/or followed up in a timely manner. Commissioning of system (Joe and Trent) has now been completed in a very professional manner, with knowledge transfer appropriate for user. As the new custodians we look forward to many years of trouble-free use and ongoing support as required.

Maria T

10:42 21 Feb 20

Requested a call out due to an issue with our lift on the Gold Coast. Response was prompt and efficient. Matt the technician who was sent out was well prepared for the job, efficient and conscientious. He was polite and respectful and bent over backwards to ensure he had things up and running before he left.If you need anything done from the Lift Shop, Matts the guy you want to ask for. Thanks Matt for resolving the issue with our lift.

Trent Meyers

23:17 06 Feb 20

Roger Dutton

06:15 31 Jan 20

Since being directed by our builder to contact the Lift Shop in Melbourne during the planning stages of our new home, our experience has been positive. From initially dealing with the sales people (Eric in particular) who provided us with all the lift options available to us, the installers and service people (John and Josh in particular), we have always been treated with respect and in a prompt and informative manner. We have lived in our home for over 3 years now and the lift has worked well and bee a great addition to the amenity of our home. For any people contemplating the installation of a lift into their existing or new home I recommend they visit their nearest Lift Shop.

Alex Kok

00:10 31 Jan 20

From beginning to end, the attention to detail is second to none. The team of installers are professional and work to a very high standard.I would have no hesitation in any way to recommend Liftshop for your residential property.With regard to backup service (even down in the southwest) they are very response and are quick to fix any issues you may have.Nice to see there are still companies out there that deliver on their promises.

Spiro Conomos

10:41 08 Jan 20

You were on time with delivery and worked in very well with my builder.Thanks. Oh, an the lift looks fantastic.

Phil Aitken

08:44 03 Jan 20

Timely and efficient service

Adrian Rosato

00:22 12 Dec 19

top quality item with great service. a real feature in the house.

Reece Bond

20:19 15 Nov 19

This was the first lift install which I have experienced. Dealing onsite with the installers was a pleasure, they were very professional and accommodated our need with working together to not only have the lift installed but also allow access to the lift shaft to complete the in detail project. All questions and concerns were explained in detail during and after install. The installers were also clean and tidy in the small area which they had to perform the install. I highly recommend them and look forward to working with them on the next project.Reece Bond.Tonic Projects

Adrian Boyd

05:29 20 May 19

We have had an all glass lift installed by Lift shop and are thrilled with the product.The whole process ran seamlessly from the discussions with Simon leading to a full specification and detailed drawings to the manufacture in Italy and through to the installation.Full marks to Kien, Troy and Vince who had the lift up and running seven days from delivery on site.

Colin Smartt

07:03 10 Sep 18

I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT

Alan Andrew

06:12 16 Jul 18

Having chosen the Lift Shop was a wise decision. The Lift Shop team exceeded our expectations with a smooth transition throughout. A big thank you to our salesperson, Simon, who sold himself as a friend and not a pushy sales person. He was extremely helpful, even when we asked silly questions. Anyone looking to install a lift, I highly recommend this company.

Michelle Mulkearns

22:53 06 Dec 16

Judez Winter

22:52 06 Dec 16

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