My friendly Owners Corporation elevator technician - Josh was right on the last issue we had - very responsive, detailed, and empathic to our needs. Recommend.
Ruslan Kotlyarsky
21:58 14 Apr 21
Josh Hawkins has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
Jason George
00:36 13 Apr 21
Had John Cummings come out today to service the lift, he explained everything throughly and was very friendly. Would recommend him to anyone. Great service
Roger Dutton
01:45 10 Apr 21
Our home is now over 4 years old and one of the best things we installed in the build was our Lift Shop lift. Without it my 96 year old mum would be unable to enter our home and also as my wife and I reach our seventies it is reassuring to know that the lift is future proofing our home.An integral part of owning a lift is servicing. that we had carried out initially twice a year and now annually. The lift service technicians from Lift Shop have been excellent . Our most recent service was carried out in April 2021 by John W. John was friendly, informative, efficient, knowledgeable and response to any questions we had. He performed the lift service well and also took the time to run me through the safety features installed in the lift and to educate me as to the safest way to retrieve any items dropped into the lift well.If anyone is considering installing a lift in a new build, or for that matter in an existing residence, I suggest you consider what Lift Shop Melbourne has to offer.
Bruce Marcus
04:57 09 Apr 21
We have just had a new residential lift installed at our home in North Curl Curl and can't give enough accolades to Matt and Ian Johnston the technicians who carried out the works. This was a challenging task, due to the existing lift well size. A task that was executed superbly and within the time frame given. Thank you again Matt and Ian, your impeccable work has not gone unrecognized. Thank you to Nathan in Sales for getting it off the ground - Lianne & Bruce
Meryn O'Shea
00:32 09 Apr 21
Excellent
William Wehbe
07:20 08 Apr 21
John Cummings did a very professional service
Roslyn Renwick
07:39 05 Apr 21
I felt very confident with Rob Robertson. He explained the problem and fixed the lift.
M M
21:34 31 Mar 21
Excellent experience at Liftshop. Nathan was very patient and thorough before we finally chose to start our build, and then Dave did a great job managing the installation. We are very happy with our lift.
BRONLYN SCHOER
10:22 31 Mar 21
We had a fault incident which required a call to the help service on a Saturday - having been connected by phone with a technician, we were walked through a strategy to exit the stalled lift - a challenging experience.The follow-up service/maintenance call by the technician, Daniel, was promptly scheduled. He carefully listened to our explanation of the event and investigated the problem thoroughly. He then explained the cause of the lift malfunction, suggested some preventative strategies and provided us with some specialist cleaner.He was a very professional representative of the company and confirmed our high opinion of their post- installation service.
Nick O'Regan
01:14 31 Mar 21
John came to the appointment on time and was very courteous. He explained what he was doing and provided some helpful tips. Great job.
Boaz Ben-Pelech
10:21 30 Mar 21
Just had our service for our lift done today, Kris and Ben did a great job as usual. Great and professional service. We are installing again a new lift with Liftshop in our new house.
Maureen Young
10:09 30 Mar 21
We always get very pleasant efficient service from the technicians, with very good communication skills
Tricia Tassell
03:12 30 Mar 21
Great product. Great service. Great staff. An absolute delight to deal with this company. From selection, order, installation and service. The whole team is to be commended. The lift in our new house is the best investment we could have made. Highly recommend.
Lorans Feldman
01:12 30 Mar 21
Daniel excellent. On time and sorted the service
Varda Goodman
04:27 29 Mar 21
Lynda Corr
02:57 29 Mar 21
I was very happy with the service today. John was very helpful and professional .
Byron Shelley
02:50 29 Mar 21
My builder & I had a site meeting with David Hogan re the lift installation at the Montague St Vincentia project. I requested a site meeting as we bought forward the provision for installation to actual installation. David's professionalism and practical experience was readily apparant. He was able to quickly identify and provide solutons to a couple of minor problems. We are now confident that the installation will proceed smoothly.
Warrick Cramer
23:48 28 Mar 21
I installed a Lift shop product about 8 years ago, it has performed reasonably well apart from some minor issues from day one which have never been resolved. Even though I have brought up the issues at ever service they have never been fixed. I recently had a technician Josh who came out for a service, he was fantastic ! He is the first technician that took the time to understand the problem and offer solutions. As it turns out it was not my imagination but some minor problems which has been causing the lift to operate incorrectly. It has only taken 8 years to sort out! I wish Josh came out on the first visit!!!! it will be been fixed much earlier.
subh gursahani
21:48 28 Mar 21
Lift was serviced by Luke . Arrived on time , work professionally done , everything was explained . Lift working perfectly .
vincent O'Brien
22:59 27 Mar 21
The lift shop installation team, comprising of Jarrod and Brett have just completed our first lift installation from the Lift shop and were a pleasure to have on site. Nothing was a problem, they worked in well with the other trades and delivered a excellent outcome.
Christopher Morralee
05:26 26 Mar 21
We have had a lift Shop Lift for about 5years and are very happy with its performance and quality. The service team have been great. We have not had any issues with the lift.Josh has completed recent services he has been particularly courteous and efficient,
Ray Fern
00:26 26 Mar 21
Josh form Lift Shop serviced our lift he is very professional and polite .I highly recommend him.
Harrryyy 205
23:31 25 Mar 21
Brett and Jarrod were on site at Albert Park installing a lift this past week and these boys fantastic. Very professional in their manner, approachable and have given a high quality job. I highly recommend these boys and the company they work for.
Tom Stewart
23:27 25 Mar 21
Shout out to Brett & Jared for their hard work & professionalism on site. The boys can lift!
Michelle Martin
06:39 24 Mar 21
We went to several lift companies, we found the lift shop to be far superior than the rest. We were quoted similar pricing with the other companiesWe found that the lift shop had a better product compared to the others. The other companies had a tinny product, we found the lift at the Lift shop to be sturdy and strong.the customer service from the sales man Nathan, to the the office Kylie, to the installation with Jack, Oliver and Canaan. brilliant and professional.If you are interested in a lift for company or personal use. I would recommend the Lift shop. Seriously do your self a favour and go see them. Custom service 10/10.
Tim Nuttall
03:26 24 Mar 21
Josh did a fantastic job on our lift this service. He brought the lift back up to perfect operating performance which is important for me.Tightened the cables, fixed the minor noises in the pads that can be annoying, and identified a potential issue that needs to be monitored at next service. Great job!!
Ernest Chiu
22:36 23 Mar 21
The lift at my house went out of order last Sunday. Paul and Andrew came on the next day to fix it. I am impressed by the services provided by them. They attended on time. They were very professional, efficient and helpful. I would highly recommend their services.
Chris Fellows
00:19 23 Mar 21
Josh from the Melbourne Liftshop team has been servicing our lift for three years and has been great.
John Mirenda
23:43 22 Mar 21
Josh performed our first service on our lift and he conducted himself with the utmost professionalism, explaining all the steps he was underatking. Very knowledgeable and communicates well!
MA IB
22:04 22 Mar 21
John C fro lift shop service is absolutely great and always explains everything
terry kong
03:45 22 Mar 21
Josh is excellent technician , very professional and very responsive ,polite , and very helpful with explaining things. Thank you Lift Shop Josh.
Andrew Severino
01:06 22 Mar 21
had Luke G attend site, he fixed all our problems, great service.
Peter Kavanagh
08:58 18 Mar 21
lani mindina
04:00 18 Mar 21
todays experience was great, thanks Josh from lift shop team in Melbourne for being so efficient and easy to talk to! absolutely recommend!
wayne friedman
10:20 17 Mar 21
Very diligent, polite and punctual service by John at Lift shop. Highly recommend 👍🏻😊
Christine Lustri
10:56 16 Mar 21
We are very pleased with the quality of the product and service received from the Lift Shop from start to finish. The installation technicians Luke G and Dylan M did a very thorough, neat and professional job on the installation of the lift and the final certification.
ROY LUSTRI
08:27 16 Mar 21
Thanks to Luke G and Dylan M for friendly professional service.Nothing is too much trouble.Highly recommend the Liftshop.
info 01817
04:18 16 Mar 21
Daniel the technician is always professional and polite when he comes out to do the service to our lift
paola main
04:02 16 Mar 21
Josh was very polite and helpful.
Sue Obrien
03:08 16 Mar 21
John, the lift technician, was personable and professional. He did a great job. I highly recommend him.
Amir Malek
21:32 15 Mar 21
Works very well, great service.
Andrew Filatov
08:47 15 Mar 21
We have had our lift now for 3 yrs from the Lift Shop. We had a few minor hiccups with it earlier on which the lift shop attended to very quickly and resolved without any fuss. The lift has now been working extremely well without any problems. Our lift technician Josh Hawkins comes out and services our lift regularly and is very prompt, polite and very diligent in his job, he always takes the time to explain what he has done and any issues that may have been arising attended to. We couldn't be more happier with our lift experience from the Lift Shop.
Pam Haddrell
06:30 15 Mar 21
Thanks to the Melbourne Lift Shop and especially Josh who got us up and running again, same day service, how goods that
Richard Stallard
01:55 15 Mar 21
Had prompt service from LiftShop to install an extra button on our lift. The parts were in stock and the work was done in conjunction with a regular maintenance visit, so no call out fee.
Rhonda Lawrence
01:14 15 Mar 21
The whole team at the lift shop are exceptional. They are extremely helpful when needed, professional and courteous when they come out to service and nothing is too much trouble.
Ashley Curry
00:57 15 Mar 21
michelle anderson
22:20 11 Mar 21
We just had Daniel come and fix our lift, what a professional young man. He was very thorough, turned up on time and fixed a problem that hadn’t been picked up before. I cannot praise this young man highly enough.
Peter Dietsch
04:16 11 Mar 21
We were impressed with the service done by Josh, he we professional and helpful when fixing the lift. We would recommend his services
Lauren Kurensky
04:03 11 Mar 21
Brian Tisdale
07:59 10 Mar 21
Jim Fawkes
04:14 06 Mar 21
Not a good start, rang and their answering service told me they are open Saturday and Sunday. Google maps said they are open, drove all the way there and closed.
michael weetch
10:22 04 Mar 21
John serviced our lift today. On time, polite, happy to answer queries, did the job with care, and left everything clean. Happy to recommend.
Brian Tierney
06:37 03 Mar 21
The whole process of buying our lift was very professional.Nathan in sales , Kylie in arranging installation andLuke and Dylan who actually installed the lift on site.We are very pleased with the outcome at all levels
Dean Roderick
03:38 27 Feb 21
Fast response to breakdown issue. Technicians Josh and John were not only efficient and safe but thoughtful and considerate in their approach to completing the job.
David Simson
04:40 24 Feb 21
A good experience retrofitting a two person lift to an older house , Helpful and knowledgeable sales { Jayde } and polite and professional installers.{ Brad and Jay } Highly recomended
Toby Rotstein
05:29 23 Feb 21
Josh spent the time to investigate and explain the issues with our 2 lifts and diligently worked to fix them.
Graeme Crabbe
01:10 22 Feb 21
Had our regular service call today, once again Daniel explained everything that needed to be done in a very professional manner, very satisfied with this service.Graeme Crabbe
joey joey
10:35 18 Feb 21
We had John come in yesterday to do regular services and maintenance on our lifts in the house. His service was great, friendly and professional. We are happy with his service. Thank you John.
Nes Dastan
23:39 16 Feb 21
After such a bad experience with the previous lift company, John was a God send. He knew exactly what he was talking about & doing & he got our lift going after 3 months of being out of action.Today Josh attended to fix a minor issue. Once again he knew exactly what to do & took the time to explain to me very clearly what the issues were.Great team of professionals!
Mini On Crack
22:32 16 Feb 21
Lucky Les
08:43 16 Feb 21
Thanks to Lift Shop who sent Jake Hancock to service our lift today. Jake quickly identified the problem with our lift and he explained the problem in a way we could easily understand. We were impressed with the care Jake took to ensure our home remained clean and tidy while he worked and for us when our lift requires a service then Jake is welcome at our home anytime..
joshua glachan
08:40 16 Feb 21
Tanja Kara
07:38 16 Feb 21
John Waltrich was very thorough and showed great customer service. Very happy with the service and advice given.
Gilbert Greich
06:37 16 Feb 21
Lift Shop Sydney serviced today our residential lift.The punctuality and professionalism of Lift Shop Sydney service technician Adam Groves is remarkable and hard to come by nowadays.The lift is new and it hardly needed any servicing or repair. Seising this opportunity, Adam gave me a quick orientation on the safety and technical features of the lift. Thank you for your patience in answering my never-ending questions.
Mary-Louise
22:00 15 Feb 21
Our lift is fabulous: from the design, installation and ongoing maintenance perspectives.We would recommend this company over any other.John has just been here to service the lift. All done in under an hour. He was on time, courteous and helped me check if water was in the well. Thank heavens it wasn't. I think his service rates 6 stars.
Brian Aitken
03:15 15 Feb 21
I am delighted to compliment the Lift Shop on every aspect of our wonderful new lift. It has certainly made life in a three story house a great deal easier!I must say that of all the lift suppliers we spoke to prior to starting the project, the Lift Shop impressed us most for their helpful staff and excellent equipment / showroom. It's a big decision to install a lift into an existing house, but your sales staff were able to offer input to the design and even assist with site measurements, car finishes and suggestions to help with the Builder's works!Once construction commenced, we were impressed with the quality of team assigned and the careful and deliberate processes adopted to ensure a completely satisfactory outcome. It was also amazing that every single one of the hundreds of components delivered from the factory fitted together perfectly, demonstrating that such quality is repeatable - we would have no hesitation in recommending the Lift Shop to anyone considering installing a domestic lift.Brian and Annette - VictoriaJust had a bi annual service organised by Lift Shop head office. Josh has done his usual thorough job complete with polite answering of my queries - no problems with the machinery which continues to function perfectly...Another year goes by and no trouble whatsoever with the lift, which may very well be down to the excellent maintenance carried out by the Lift Shop's service tech, Josh - so thorough and painstaking - no aspect left undone. We consider ourselves lucky to enjoy such great service.Yet another year of excellent operation - and another visit from Josh will ensure our continued enjoyment of this machine. I simply don't want anyone else to service my lift!
Ericmick Mick
13:48 13 Feb 21
I would like to thank The Lift Shop on there excellent work they did on our lift that they installed in our new house.Simon in sales was polite & extremely helpful in helping us choose our lift & explain how it works.I spoke with Mark several times prior & during construction, he was always polite & happy to answer any questions that I had.Kien, Darren, Cameron & Ben that installed the lift did an excellent job.Darren took us through commissioning of the lift & showed us how to use it & the safety features,He was very happy to explain if we weren’t sure on something.The lift is better than we expected, the finish on the lift is amazing.All our family & friends say how great the lift looks.We are extremely happy that we chose The Lift Shop for our lift & will be recommending them to our family & friends.Thanks again everyone at The Lift Shop.Eric B.
Shane Krstevski
22:05 12 Feb 21
We just had our lift commissioned and are loving it. Like to say a huge thank you to the team at Lift Shop for their fantastic service. Special mention to Nathan in sales and Justin the installer who were exceptional. We had a few challenges in the installation and the team at Lift Shop through their expertise and experience helped us overcome them. Highly recommend this company to anyone looking to get a lift installed.
Jess P-L
10:45 12 Feb 21
Excellent Lift Service from a very professional organisation.
Nicole B
22:48 11 Feb 21
I placed a service call recently with Liftshop and they sent a technician to check out the problem. Eleanor was helpful and efficient in booking an appointment. Matt arrived on time, and did a great job thoroughly investigating the problem and did not stop until he was satisfied that he could 100% fix it. Plus, due to the technical issue likely originating at installation, I was only charged a small fee for the callout.
Peter Wylie
09:20 10 Feb 21
Megan Kalucy
00:21 09 Feb 21
Adam arrived on time. He was polite and professional and took the time to explain a number of things that I didn’t know and were very helpful.
Peter Weston
23:04 08 Feb 21
As always, John was prompt and efficient in servicing our lift.
Wayne Brett
22:19 08 Feb 21
Excellent service from start to finish , Very easy to deal with ,Install team very professional . Highly recommended , Many thanks to Nathan & LeighAnother completed lift installation carried out at a primary school providing assessible access to the level 1 classrooms which is real benefit to the school for disabled or injured students & staff who are unable to use the stairs . The lift shop again provided professional service from start to completion thanks to Leigh & David & look forward to working with Lift Shop for any new projects in the future , Wayne Brett Project Manager [ MIdson NSW Pty Ltd ]
Christian Kalcic
10:46 08 Feb 21
I had great dealings with Todd from the lift shop. Nothing but professionalism in communication and getting the job done. He constantly called to keep me updated with progress on the job and ensured that he and his team were never in the way for other trades to get their job done at the same time. More than happy with the quality of install, thanks a lot!
david Rodd
21:07 07 Feb 21
We recently had a lift installed at our house in Caulfield North. The house was built in the 1880's and being heritage listed, was a more difficult installation. The two technicians the Lift Shop sent us, Jarred and Brett, were both easy to get on with and also extremely well organised. They were always on time, very neat and tidy and nothing was too much trouble......as my wife Robyn said, they are the best tradesmen we have had during the 10 month renovation to our house. We could not be more pleased, both with the lift but also with the installation process.Thanks Lift Shop. Dave and Robyn Rodd.
Dr Richard M Smith
07:00 02 Feb 21
John Waltrich is my version of an excellent service technician. He attended on time, went about his business quietly and with respect to the business environment. John was courteous and helpful, to the point where he took time to explain the cause and cure for the fault. He had the equipment to fix the problem with him, so there was an immediate remedy.The fee was fair and reasonable, which rounded out highly satisfactory experience.
Harry Lew
05:25 01 Feb 21
After practising (incorrectly) a safety exercise on my residential lift, the lift controls got in a confused state and had to be reset.Josh our regular service tech promptly responded to my phone call and talked me through resetting the lift control unit as well as testing and resetting the emergency GSM phone modem.Josh certainly knows his stuff.
Andrew ramage
05:08 01 Feb 21
Just wanted to thank the team at Lift shop for their continuing great service and support. Had the lift serviced today by Josh Hawkins & Andrew Dike and again the service was 100%. Thanks Andrew
Alex Danilo
04:51 01 Feb 21
Very helpful staff and good explanation of options
Mary Hanna
04:33 29 Jan 21
Josh was our service technician this afternoonHe was very pleasant , courteous , very patient and professional. He explained everything with a lovely smile . I’d love to have him every time for our regular service if his schedule permits.I think he is a great asset to your company .I would recommend your company for everyone I know after I have dealt with Josh.Mary Hanna
Nathan Derfi
01:16 29 Jan 21
I was very impressed with the service I received from the team at Lift Shop.Lucy and David were very professional, organised and informative. They made the entire install process very simple.Onsite, Karl and Nathan were very knowledgeable, helpful and did a fantastic job installing the lift.Thank you Lift Shop for all your help!
Hui Ping Xu
08:14 25 Jan 21
John was fantastic in his service and was prompt to fix some issues that we initially encountered with the lift.
Dazzaar68
04:38 23 Jan 21
We need to thank everyone who came to our aid from 8:30pm Friday night. We contacted the emergency line and they put us through to the technician Gary who Face Timed us to see if we could work out what was going on with our lift. So at the end, Gary sent out another technician (Luke) to the site, by this time it must've been 10pm Friday night. In the dark he tried his best to see what was happening to our lift. All the time Gary was on Face Time with Luke to brain storm the issue. They were unable to fix it there and then, because the lack of light. So then to our amazement Luke managed to get me up stairs to the main part of the house (as I am paraplegic). During this time Gary continued to keep us updated with progress of plan of attack and time frames and who was coming out to get this sorted.Then about 10am Saturday morning Jack and Tim showed up (it was 36*c+) and the start of a long weekend. If these guys didn't come I would have been trapped in my house for 5 days, until after the long weekend.You have know Idea how grateful my wife and I are. It would've been a very long miserable weekend for me if you hadn't of helped us out. You all worked so well together as a team. We wish you well.THANK YOU!!!!!!!!!!Darren and Teresa Sheens
Anton Peter Boll
01:13 20 Jan 21
Junyi Du
01:40 19 Jan 21
Lift installed early January by Todd awesome work and really easy to deal with, thank you liftshop
Limbo Derp
23:27 17 Jan 21
Daniel was very professional and provide sound advice.
Louis Cole
19:59 14 Jan 21
Had a great experience with lift shop, very easy process from start to finishKarl the installer was extremely helpful and professional throughout the whole project providing us with everything we needed to ensure we achieved the best outcomeWould highly recommend using them again on future projects
Gavan McKenna
03:08 14 Jan 21
Daniel from the Lift Shop service team just completed the regular Service at our property. He was on time, very professional and discussed and shared the areas requiring work with me before proceeding.Once he had completed the work he walked me through what had been completed and the areas that required further maintenance and provided simple and straightforward options for us. We really appreciated his manner and approach.I wouldn't hesitate to recommend Daniel or any of the team from Lift Shop who are always pleasant and courteous to deal with.
Nabil Mitry
01:21 14 Jan 21
Good service and nice lift performance within 12 months we had it in.The two technicians who came in today, they simply know what they are doing, quick and professional
Mike Haintz
23:39 13 Jan 21
We're very happy with the quality of the lift we have installed and the service provided, in particular from John and Eris. A very professional and friendly outfit.
Phillip Wise
03:08 13 Jan 21
I am recommending the service and installation process at lift shop. John came out today to complete the first service. He had great tips on lift safety and operations.Very professional and very helpful.
Mia Baillie
01:47 12 Jan 21
Josh was very friendly and helpful. Always takes the time to explain. Excellent service and highly recommend
David Whitelaw
01:04 12 Jan 21
Once again Josh demonstrated his focus on client experience, asking of issues and listening. He was methodical and clean in his work.Upon completion, Josh explained the work he'd done, noting the need for extra time at next scheduled service to attend to the loss of hydraulic back pressure.It was a pleasure to have had Josh on-site today. Thank you Lift Shop
Bridget Sutton
01:47 09 Jan 21
The Lift Shop have provided us with excellent technical support for more than 8 years . Matt recently performed a service on our lift. He was extremely professional and courteous and most importantly, very informed and competent.
Dave Bazen
01:58 08 Jan 21
During the design and planning stage Simon was most helpful with this tricky long-tail project, with excellent attention to detail to ensure the end result was exactly as planned. Mark and his installation team were professional and reliable, and communication was excellent. Darren and Vincent were very accommodating and worked cooperatively with the builder and us to complete a high quality installation. The end result is fantastic, and have no hesitation in providing a recommendation.
Louise Nguyen
03:26 07 Jan 21
The Lift Shop staff have always been prompt and helpful with urgent issues as well as service bookings. Josh in particular has been great with communicating, swift with attendance and helpful with problem solving issues and been involved in "rescuing" us a few times now!
annabel dundas
21:56 06 Jan 21
josh did an awesome job as always! josh is always thorough, courteous and professional.
Primo Bentivegna
01:31 06 Jan 21
Excellent lift company.Josh our technition is always courteous and respectful of our home.It's reassuring to know that our lift is being professionally maintained.Thanks to the whole Melbourne Liftshop Team.
Neil Benary
00:58 05 Jan 21
Unit 2 307 Hawthorn Road, Caulfield South-Dear SirsYour service man John was here today.What a gentleman he is.He carried out his work extremely thoroughly and checked into every nook and cranny of the lift to ensure it will work perfectly.He is a great ambassador for your firm.!!Many thanks for the great serviceSue
Tiffany Smith
07:00 31 Dec 20
No matter what time of the day or night that our lift decides to take a holiday, the amazing people at the Lift Shop are always happy to assist. I rang for help yesterday afternoon, and Daniel arrived at 8:30am this morning. He has visited our home previously, and is polite, knowledgable and capable. Daniel restored the lift with great care, as the equipment is older technology and requires the very best of maintenance. Thank you Daniel and the Lift Shop team for looking after our family at this busy time of year.
Lucinda Walkden
06:07 31 Dec 20
Daniel from Lift Shop serviced our home lift today and I could not be happier with his prompt on time arrival, servicing efficiency, professionalism, politeness and assistance in answering my safety questions. This is our first property with a lift and I appreciate him helping me to understand the mechanics so that I can help to ensure my children (aged 8-12) would be confident to troubleshoot any problem they might encounter if they were in it alone, peace of mind is priceless.
Judy Tonini
02:37 31 Dec 20
Thanks to the Lift Shop for their patience in arranging a time for a Service man to service my lift. I must say - they are very thorough and keep an eye on service dates for me.Josh Hawkins came to visit us this morning, to service the lift. He is always willing to go above and beyond a normal service call, and explains everything in detail. Thanks Josh!Josh was very helpful and gave me good advice re installing a GSM unit, which apparently should be done before I change over to NBN. He's very good at Customer Service!24/6/46 Josh and Andrew arrived this morning and immediately asked if I would like them to wear masks - which they did. They also offered 2 bottles of Sanitiser. I was very impressed with the protection offered to keep me safe. Very pleasant gentlemen!
Trevor Beuth
06:24 29 Dec 20
Arrived on time, professionally dealt with the lift problem and fully explained its operation. Would recommend.
Sarkis Elmadi
01:31 29 Dec 20
Josh the technician was a absolute champion and lift ship team has been great. 2 years on and lift has been best investment.
Xinzhou LIU
02:48 24 Dec 20
Robert has been very efficient fixing our lift .
Marion Cahif
04:37 23 Dec 20
We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.
Julie Tennet
04:35 23 Dec 20
Peter Daniel
04:23 19 Dec 20
The service support from Liftshop is excellent. I would particularly like to call out John Waltrich for his extremely thorough and helpful work on maintaining our lift.Also a callout to Eris for her prompt and courteous help in coordinating the maintenance service.Thanks.
Pratt Projects
01:44 19 Dec 20
The entire team at Lift Shop were successful in delivering another exceptional product. From Nathan in sales through to Dave who carried out the installation there was never a problem. A collaborative effort throughout the build ensured the lift was delivered on time. The attention to detail was excellent and the finished product speaks for itself! Thanks Lift Shop.
Michael Andonovski
11:04 18 Dec 20
The LiftShop have been great to deal with during and after our install. After 5 years of use, it’s still as good as day 1! Josh in particular has gone out of his way during our annual servicing, to look into all of our queries and feedback.
Jeff Leamon
04:57 18 Dec 20
Just had the Q1 Lift installed by Jack P and Lucas and I am very impressed. They’re attitude was very profession and they were two great young lads to talk to. They drove 7 hours down from Sydney to get this done and did so in no time.Also a big thanks to Lucy in the office for organising it all and answering any and all questions I had. She’s a bloody legend 👍🏼I’ll recommend these guys to anyone, best in the business.Cheers again.
Helen Magiros
04:30 18 Dec 20
Lisa Dennis
03:59 18 Dec 20
Josh from the Lift Shop Team came to service our lift. He arrived precisely at the designated time, was extremely polite and helpful. He patiently took me through some key aspects of the lift, very knowledgeable and explained in simple terms the workings of it. He also went above and beyond to source information on a specialised lift for another residence.
Helen Sutto
03:34 18 Dec 20
Helped me fixed all my troubles and problems with my lift. Was vet kind and well spoken. Would 100% call them again and recommend them to everyone.
Robert W. Chapman
03:25 18 Dec 20
Hi Nathan,Lift looks great and works well. The lift does travel unexpectedly quicker and than we have personally experienced at other private homes who have used different companies.Karen and I are very pleased we chose Lift Shop.Thank youDavid was an excellent installer who fitted in extremely well with everyone; Great worker and very attentive.He is coming again today, Thursday 17th for a final check as he explained the lift mechanism would settle and may need further fine tuning which appears to have happened with us shifting our stored boxes back in yesterday.You are very welcome to visit us if you are in our area or give our names as a reference.Have a Merry Xmas and stay safe in 2021.Robert and Karen
Troy Denbrok
00:33 18 Dec 20
Final product is excellent. Jack C and Luke were fantastic with the installation and tutorial.
Barry Reichman
22:22 17 Dec 20
Our lift was serviced by Daniel and he installed the phone unit which was no easy job. He is professional, knowledgeable and a pleasure to work with. Would highly recommend using the lift shop and Daniel for all your needs.
Bernadette De Corte
09:22 17 Dec 20
We created a multi-generational house as we are older with younger children.We looked at a number of options but were so pleased to find The Liftshop in Richmond.The experience was outstanding from first contact to service.I love the Art Deco ceiling of our very elegant lift.I particularly would like to give a Shout Out to Ian Coutts, sales person, and Joshua Hawkins who services our lift.Joshua is always very polite, responsive, courteous and explains matters very well. Even during Covid19 lock-up, Joshua came with a large mask on and did his job outstandingly so. The Lifshop servicing is an essential service.We would not hesitate ta moment o recommend The Liftshop and its people.Our wonderful builder, Ian Scarpa from Scarpa Developments enjoyed working with the installers and loves The Liftshop also as lifts get serviced locally.Wonderful product, love it.Five stars from us.Bernadette and Robert KING, Moonee Ponds
Clint Free
09:15 17 Dec 20
Jack C and Luke just installed our new Lift at Deniliquin Rams and the service was second to none. I would recommend these 2 guys to anyoneGreat work fellas
COL BURG
08:04 17 Dec 20
Could do without the lift.Very satisfied with the lift & 'Lift Shop' servicingGood price, prompt installation & effective co-ordination with our builder ( re design, provision of lift requirements, provision of storage)
Scott Bell
03:38 17 Dec 20
The Lift Shop Melbourne are great and extremely knowledgeable. Josh is lovely to deal with and always on time.
Phil Joyce
01:52 17 Dec 20
John carried out a service on our lift Monday 14 Dec 2020. We found him very careful and attentive and would recommend him again.
Valerie Mendez
01:44 17 Dec 20
John Cummings frim lift shop and the lift shop service team repaired our lift today and did a fantastic job, very professional services and repair. Highly recommend.
Tammy Ho
01:27 17 Dec 20
good Service
Dora Kara
01:08 17 Dec 20
Great quality lift and service provided. Wouldn’t go anywhere else for a residential lift. We have had it serviced by Daniel who is always very thorough and professional.
Xin Gu
22:35 16 Dec 20
Adam Grove attended the regular service for our lift today. He is a patient technician. Very thorough and professional lift service.
Kyrenia Thomas
03:55 16 Dec 20
From installation of our lift by the Lift Shop to the regular servicing of same; I cannot find fault. The whole team are most friendly and helpful and the office always tries arrange servicing to suit my times. Daniel was here today and has come on a regular basis to service and repair my lift. He is always, on time, has a smile on the dial and does a great job. You have a great team Lift Shop.
Alan Ce
00:20 16 Dec 20
Adam Groves serviced the lift and he is very professional and friendly.
malcolm mirfin
20:07 15 Dec 20
Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jackson and Tod where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys
Simon Rothery
11:03 15 Dec 20
John Cummings and the Liftshop Service Team were great. Would highly recommended.
Teresina Rossi
08:22 15 Dec 20
We were totally happy with Lift Shop. We dealt with Adam who was fantastic & thorough from start to finish. Lucy was exceptional in letting us know everything. The installers Carl & Nathan were brilliant and went above & beyond. Even after the lift was installed Carl was prompt in answering questions from us. Would highly recommend this company, totally professional & on time with everything they promised.
Mary-Anne Kochanowicz
02:08 15 Dec 20
John Cummings has been fixing our lift for a while now and he always does so with the upmost pace and with a smile on his face. Always courteous and professional , as he cleans and fine tunes the lift. I would gladly recommend his service to anyone in need of a specialist.
Dorothy Andrew
04:32 14 Dec 20
We have a lift that needed an upgrade so Mark sent out 2 very nice and well mannered young men who attended to to the matter very quickly, while they were do the job the safety nodule failed ( fortunately not after they left) it saved us another call out fee and no one was trapped in the lift. This was attended to the next day free of charge as we are still under warranty by another very nice young man.
shahnaz khan
00:45 14 Dec 20
We had a lift installed at our residence a number of years ago.Each year a technician is sent to service our lift.We are very pleased with professionalism, and thorough knowledge of equipment and exceptional work of John Cummings. Thank you John.In fact we have asked that John service our lift each and every yearly service.RegardsShahnaz
shahnaz khan
00:03 14 Dec 20
We would highly recommend the Lift Shop. It was a great pleasure dealing with Brendon as he was courteous, helpful and extremely knowledgable about their products. We are very happy with the installation and after sales service. The staff were very professional and we were delighted that the project ran smoothly and on time.Thank you Brendon, Luke, John and Team.
Lloyd Wilkins
07:47 11 Dec 20
Just had our new lift installed by Lee and handed over by David. Very happy with the professional installation and how well it all works. Great job guys, thanks!
Brian Johnston
02:34 11 Dec 20
Great lift and good service, final touch and handover by Kris was good.
Simon Moore
22:46 10 Dec 20
Daniel arrived on time today and did a very thorough and complete service. Some potential problems were found early and we are very grateful for Daniels efficiency. Daniel is very well mannered, courteous and efficient. Thanks again Daniel. Cheers Simon Moore Balmain Sydney.
Paul Lewis
21:09 10 Dec 20
We have had a lift installed for two years. Infrequently, we have had need of service and the response has always been excellent. we would particularly note Daniel as a problem solver - very much appreciated.
Dianne Harris
01:16 09 Dec 20
Josh was a informative technician with outstanding customer service skills.Josh is great representative for the lift shop.
Diana Sher
00:54 09 Dec 20
The lift shop team in Melbourne has been excellent to deal with through the years we’ve dealt with them, josh and john from the service division are experts at there job and delightful to deal with to
Paul Murray
23:24 08 Dec 20
Josh and Lift shop were great today.Very good service from them
Andy Nguyen
21:33 07 Dec 20
Josh was a friendly technician and paid great attention to details. He was very helpful with explaining things.
Suzy Baird
04:52 07 Dec 20
We had an issue with our lift and Daniel came to fix this issue, he found 2 other potential problems and went beyond what I expected and managed to repair and replace all issues in one day. Very professional and efficient! Thanks
Angela Theofanous
09:28 06 Dec 20
Michael J
06:15 04 Dec 20
Visitors not used to our lift upset it. I called Paul outside of business hours and he picked up straight away, listened to the problem, instructed me on the fix, made sure it was working again and off he went. Can't ask for more than that for professional support. How often can you get that sort of service these days ?
John Kingsmill
01:07 04 Dec 20
John arrived on time, did a thorough check of the lift and mechanics, and instructed me on the cleaning and protection of the door cutout loop which had shown signs of corrosion on one pin. If you had 10 stars I would have given him the ten.
Geoff Porz
00:57 04 Dec 20
We have used Lift Shop for our home for years. Their service is always first class and the technicians terrific. Highly recommended.
Daniel Frost
11:41 03 Dec 20
Josh has been our lift tech for 3 years and has always been excellent with service and reliability.Would highly recommend.
Marion Gyaw
07:16 03 Dec 20
Our Q1 lift installation was completed yesterday, in Melbourne, and were thrilled. Perfect for our needs and we appreciate all thee safety features , assistance and expert advice given to make this choice.Thanks Lucy for hurrying this along -- medical reasons for us.The lift installers Jay and Jack P. were brilliant , very professional with a great work ethic and sense of pride in a job well done The hand over was very comprehensive so all in all 100% recommendation for the Lift Shop Thank you.
Lisa Crampton
05:20 03 Dec 20
Thanks to John Cummings and the Lift Shop service team for everything they do to service our school lift. Their professional and honest service is always appreciated.
Keith Kelly
03:54 03 Dec 20
Service call by Daniel just finished. Excellent service
phatlipid
08:30 02 Dec 20
Josh was very attentive to my needs and provided speedy service in a timely manner.
Michael Huang
21:01 01 Dec 20
Josh from the Liftshop Melbourne team has serviced my lift a few times and gives unbeatable service every time.very happy customer!
Louis Elkhoury
05:33 01 Dec 20
carolyn kirby
00:30 29 Nov 20
Mina Girgis
07:01 27 Nov 20
Oli came and sorted our lift this week. He was very professional and efficient.
K Nov
03:23 27 Nov 20
Oliver and Dylan were fab! Quick, thorough and unobtrusive. And great senses of humour.
Marcia Britos
22:35 26 Nov 20
Josh was lovely to deal with from the start. He explained what he was doing, why and how. Both times he said he would be here, he kept his word and I for one really appreciate that from a service person.
DerCon Mail
10:15 26 Nov 20
Dawn Smethurst
04:17 26 Nov 20
The Lift Shop Melbourne Team & Service agent Josh are highly professional and deliver quality service. Josh is so respectful and polite and explains everything in detail. Very happy customer.
Jordana Shell
03:01 26 Nov 20
Thank you to Oliver and Dylan for a great service.
Glenn Jobe
00:30 26 Nov 20
Had Brett and Nathan for the install of our lift for Martin Builders in Newhaven Phillip island. I am the site foreman and have been impressed with the way nothing was to hard. Worked in well considering the site was very busy.Glenn Jobe.
Sonia Barratt
23:34 25 Nov 20
Joshua was exceptional at explaining the safety features and went out of his way to show my mum what to do in an emergency, thankyou Joshua I now have a better understanding.
Margaret Lewis
11:35 25 Nov 20
We wanted to build our dream home and we particularly wanted an elegant elevator. We shopped around at various lift companies, but as soon as we saw the huge range of luxury lift cars at the Lift Shop, we knew we were in the right place. We spent many hours at the Lift Shop, and the staff eventually helped us to design a quite unique, luxurious lift.Some time passed whilst the house was being built, but the Lift Shop were always in the background, drawing up detailed plans for the builder to follow, including design of the lift shaft, entry points for cables etc.A few months before completion, one of the Lift Shop team came to our home to confirm all measurements of the lift shaft were exact to the mm.Finally the time came for the lift to be installed. Two Lift Shop employees took over a week to instal the necessary equipment and assemble the lift car. Then about 2 weeks after we finally moved in, the Lift Shop people came back to commission the lift, which surprisingly took the whole day, such was their attention to detail.And then, our lift was complete. I was totally blown away by the futuristic, sleek elegance of the lift, and the smooth, quiet motion was everything we could have hoped for. We have the most spectacular lift, one which would not be out of place in a 5 star hotel.We use the lift constantly, still in disbelief that we have the most amazing, stylish piece of equipment in the whole house. The lift is now the talking point of the house and we absolutely love it.Thank you Lift Shop - you exceeded all our expectations!Margaret & Alan Lewis
Lee Rowland
07:07 25 Nov 20
Had our first lift service, Kris was very professional ,polite and didn't mind my Dog's .Very helpful and informative with Telstra requirements.
Peter Wiltshire
06:11 25 Nov 20
We had Daniel attend today and he was on time, fast, efficient, and very clear in his explanation of the work performed. Very pleased with the service.
Homebush Medical & Dental Centre
05:15 25 Nov 20
John from Lift Shop was very professionals, punctual, honest and hard working. He ensured that the job was completed to a high standard and I was very pleased with his service. Thoroughly recommend for anyone requesting lift services!
Paula Yu
04:55 25 Nov 20
Daniel was very professional and fixed the lift issues promptly
Daryl Adams
00:00 25 Nov 20
Luke & Dylan arrived on site at the correct time I was told.In no time they had located the fault and inform me what the problem was and Lift was back in operation.Thank you.
Elizabeth Palermo
22:26 24 Nov 20
Luke and Dylan were very professional, friendly and efficient
Clive Mayhew
01:50 24 Nov 20
Luke and Dylan were amazing - fixed it and changed the buttons so better user interface ...Great stuff,Clive
michael yang
06:36 23 Nov 20
Great product. Many thanks to Lucy who provided exceptional service!
Nicole Leach
05:43 23 Nov 20
Daniel from Lift Shop in Sydney is professional and excellent at his trade. He is able to fix problems quickly. Daniel and has done a great job over many years I have been dealing with him, a credit to Lift Shop.
merran cook
03:35 23 Nov 20
Todd and Dylan have been fantastic so polite and very easy to be around. We are in a busy childcare centre and they have been super friendly and professional!
Russell Mansfield
23:22 19 Nov 20
Josh is a pleasure to employ. Great personality. He is efficient and has terrific knowledge of our lift. If there's a problem he works it out in seconds and doesn't leave till it's fixed.Cheers, Russell.Patterson Lakes.
Jackie Faust
23:18 19 Nov 20
Just had our lift serviced via Daniel, super helpful and was happy to take the time to walk me through the steps and how to use our lift which was never done via our builder when this was handed over. So i feel 100% more confident now that i am not going to get stuck in our lift or let alone my daughter :) Thanks also to Michelle for setting this up.
Emma Bennett
22:07 19 Nov 20
We searched and searched to find the perfect lift for our new home. After a lot of showroom visits to other manufacturers we decided to go with The Lift Shop. Our lift is amazing, the service, communication and everything in between has been exceptional. We had one teething issue and after calling Lucy, we had a team out on the same afternoon who fixed the issue and ran over the lift with a fine tooth comb to ensure everything was spot on.If you need a lift, don’t waste time looking elsewhere!We are very happy and had some amazing comments!!
Cynthia Yang
21:15 19 Nov 20
Daniel, the technician from Liftshop is not only punctual, efficient, polite but also is able to problem solve. Would highly recommend him!
Doug Shoemark
00:25 19 Nov 20
Lift Shop installed our lift and service it. They are always responsive and helpful, scheduling the work at a time that suits us. We recently got NBn so our emergency phone had to be changed to the mobile network, which Jake has just done very efficiently.
Shelley McMorran
00:10 19 Nov 20
Lisa Harvey
19:30 18 Nov 20
I had the pleasure of meeting John Cummings from the Lift Shop Service Team, when he attended a call out to my place of employment to service our lift. He was prompt, courteous, extremely knowledgeable, and had a great sense of humour. I would highly recommend he and his team.
Daniel Smith
22:28 17 Nov 20
John was professional and courteous in his service of the lift within our school. I recommend the lift shop highly and thank john and the team for their continued support.
Andrew Bloxham
08:06 17 Nov 20
We are so happy with our lift! In a compact house the space saved over a staircase was a big benefit. Add in the convenience of not having to cart shopping and laundry up and down stairs has been a real bonus. The lift is smooth, quick and quiet.All the team at the Lift Shop we super helpful. The installation guys were careful and courteous, the designer helped us to achieve the overall look we were after. Unobtrusive upstairs and a feature downstairs. We couldn't be happier. Highly recommended.
Jacob Nia
04:46 17 Nov 20
Judith Boskett
03:22 17 Nov 20
John Cummings our Service Technician was very professional, explained the job well and did it with the minimum of fuss despite the fact it was a tricky installation. I would definitely recommend John's work.
Anna Paranskaia
02:01 17 Nov 20
Amazing service
Chris McCauley
23:52 16 Nov 20
Lucy and the team really made the whole process seamless. We were thrilled with the outcome and service provided.
Hamish and Tarika
05:01 16 Nov 20
I have used Liftshop Melbourne to service our elevator for almost 5 years now and I have found them, especially the Josh the technician to be amenable to my requests and very professional. Our elevator gets serviced regularly and they are quite, clean and leave the area tidy and are respectful of our property as we have dogs and children running around.
Sue Hardie
03:57 16 Nov 20
We had a beautiful glass Italian Lift installed last year by the team at Lift Shop. We especially commend Kris Lynn for his attention to detail and courtesy dealing with us. There have been a few problems associated with the weight of the rimless glass doors with adjustments having to be made, but apart from that we are really happy with the end result. Thank you Kris.
pete mitrevski
03:13 16 Nov 20
The guys at lift shop are helpful efficient and most importantly honest! Wouldn’t consider any other company in buying a Lift
Kalia Caia
02:20 16 Nov 20
Our experience with the lift shop has been an incredibly positive and remarkable one. From our initial engagement with Ian Coutts from sales & design, to final stages of installation and commissioning of the lift with John & Josh, their accuracy and work ethic has been diligent and professional throughout, and the lift quality and functionality itself is phenomenal.
Harry Sialepis
21:22 15 Nov 20
Excellent service & very professional conduct this morning from contractor that came to service our lift at family home at Cronulla this morning at 7.00 am 16.11.20
Sam Castorina
21:11 15 Nov 20
John Cummings great service
Harry Spirou
06:15 13 Nov 20
Stephen Harriot and Arno Ferrero, have been very professional and our lift look and functions great. Good job well done
Ian Martin
05:33 13 Nov 20
Robert has always been thorough and knowledgable.
Deena Meyerson
02:20 13 Nov 20
Thank you Daniel for your service today, you were extremely professional and helpful!We are very happy with the liftshop service.
Adam Darling
23:31 12 Nov 20
Atmospheric Ocean
05:27 11 Nov 20
If you require a lift for either a high spec home, commercial showroom or business, then The LiftShop is the only place I would recommend.As a project manager for a medium size builder, we vet everything, totally dissecting it from the perspective of quality, service, price, and overall implementation. Liftshop nailed all of those categories and worked hard to provide a turnkey solution right down to payment and shipping/storage logistics at no added expense. Personally I am a firm believer in price not being everything and yet Liftshop scored with not only the BEST product in the industry (leading technology) but also beating an inferior elevator on price also. If you desire Ducati at Honda pricing, then give them a call.Firstly, I never award 5 stars because thats perfection and nobody meets that standard but what the hell, let's call it a typo and truly deserved.As far as service goes, our company was looked after by Simon Dowding the WA State Manager who excels on every level. Not only is he efficient, polite and honest but the entire approach was seamless. No hidden costs, no funny business or half truths, just the product (which speaks for itself) paired with transparent pricing. Simon is old world service and follows through long after the deal is done. I won't mention any names but some of their competitors were atrocious by comparison. Nobody else came close.In Germany, we have a saying....."the fish always stinks from the head". That is NOT the case here. Liftshop all the way across Australia and back to Europe seems to be run by good people who live/work by old world ethos of quality product matched with putting the client first. Thus far we have interacted with staff beyond WA, site managers/tech and into accounts, all of them proving extremely amiable.A notable mention also were the installers and supervisors (Ben Martion Darren Morton and Mark Johnston) who are incredibly helpful and polite. We had to access their reservoir of knowledge constantly along the way. Maria in accounts was very patient.We will use them again!Distinto Homes
zach carroll
05:19 10 Nov 20
I had the pleasure of having Lift Shop supply and install a lift for a Residential property we were building.Lucy Connell and the team made the whole process seamless and they were a pleasure to work with. Happy to work with them again anytime!
Helene Goldberg
23:19 08 Nov 20
I think from the very first time we met with the sales people from this company, I felt we were in good hands. The lift was installed without any problems, and it looks and feels really solid. Service calls are just easy, nothing is a problem, and if I call for support, office people are really nice, and someone either calls me back immediately, or they send someone out really quickly, which is what you'd want, given it's a lift! I always feel confident using it, as did my husband who used it without any help when he was in a wheelchair and then on crutches. We had a decal put on the inside walls of the lift, and we think it looks pretty amazing! All round, I highly recommend Lift Shop if you're thinking about getting a lift.
Diana Vawdrey
04:28 06 Nov 20
From the day we commissioned our lift in our new home, The Lift Shop have been efficient & professional. Eris contacts us promptly for service calls, and help when needed. Always happy to deal with John for our yearly service.
Daniel
22:34 04 Nov 20
Bret and Nick did an amazing job installing 2 lifts at my Brighton project, would definitely use lift shop again.
barry baxter
06:41 30 Oct 20
installing a lift is a complexed procedure , retro fits in particular which is the type that we installed the process was made easy by the professional of lift shop and would like to thank simon for helping to design and facilitating the lift and mark for programming the works on time communicating to installers cameron and troy helping us push the project to the best outcome and darren for supervision who was always available to discuss any issue well done to lift shop cheers
Ross Thornton
02:50 29 Oct 20
Very professional business. Came to complete first service and replaced damaged panels
Matthew Woods
00:32 27 Oct 20
MDj Builders
09:22 24 Oct 20
Quality and competetive
Craig McGrath
22:30 20 Oct 20
Can't speak highly enough of the on time, knowledgeable and helpful technician that attended to rectify a problem and service our lift. In addition to conducting the repairs and servicing, Josh ran us through the operation, safety mechanisms and helpful hints for us. This was most useful as both my partner and I are mechanically inept!!. Thanks so much Josh and The Lift Shop!
Peter Jakovich
07:15 17 Oct 20
We have had a Lift Shop Lift installed in our new home to future proof us as we age .We are extremely happy with our choice and would like to thank Simon in sales ,Darren and his team in installations and the office staff for all their assistance.We highly recommend the company and team to any future customers considering purchasing a lift.
Charles
09:17 26 Sep 20
Josh has done a great job, very satisfied!
Gayle Bailey
03:21 25 Sep 20
Carol R
00:31 23 Sep 20
Josh was so patient with me going over the questions I had with our lift in our home and getting the SIM card sorted for the phone of the lift. Thank you so much Josh really appreciate your help.
Alchemy Construct
23:31 04 Sep 20
Lift Shop Melbourne installed a 3 level, split entry lift to a new build project we were managing for a Primary School. Lift shop team provided great communication throughout the project and were more than happy to assist at any point of the project to ensure a seamless delivery & instillation. Big thanks to Jayde & David for ensuring an on time lift delivery even during Covid. See you on the next one!
Gary
06:18 04 Sep 20
Thanks for a great experience. From Simon who took me to see the lifts already installed and working, to Darren who helped me with getting the shaft ready and then Troy, Ben and Luke who installed the the thing. All honest, up front and helpful. I must say that a special thanks goes to Troy who is a perfectionist and left the job in a pristine state. I found his dedication exceptional! Also to Maria, Jessica and Narda, with whom I dealt with at Head Office - thanks for your helpful insights and honesty.
Vinnie Mei
02:51 04 Sep 20
Brett and Nathan were very professional, very neat and easy to deal with. Nothing was a problem and they delivered a quality product in a timely manor. Would recommend.
Nigel Armstrong
07:45 31 Aug 20
My wife and I have just had a beautiful E1 Italian lift installed by the Liftshop. The sales rep Simon was a pleasure to deal with and was very helpful in personalising the lift for my wife's disability. He was happy to attend a number of meetings to get the location, size and fixtures correct, and had a number of lifts in the showroom to show possible finishings. The installation went very smoothly thanks to Troy and his assistant Ben who were very professional, always turned up when they said they would, and did not leave a scratch on our lounge room floor despite a huge number of parts being stored there. Darren gave us our orientation when the lift was ready and speedily came back with the answers to our questions.The proof is in the pudding - we have a very attractive and smooth operating lift! Many thanks to the team.
ALLAN FOSTER
22:57 24 Aug 20
Well organised, on time and professional for our Lift service and customer handover and orientation. Thanks Josh!
Harry Lew
02:24 24 Aug 20
Josh responded to emergency call and talked me through rebooting lift operation.He followed up with a service call and checked phone, lift speed and provided further tips not shown in the manuals. I would be happy to have Josh as our regular service tech.Just had second 6 monthly service and he attended to minor adjustments and reminded me of further safety features.All Covid 19 safety measures taken ...courtesy gift of free sanitisers too.
Deb Kent
00:56 13 Aug 20
Hi .. we recently had a service requirement with our residential lift... right from the first phone call to the customer service centre the whole circumstances were handled with professionalism and in a very expedient and timely manner. Our serviceman Paul arrived right on the designated appointment time and went about his job in a very respectful and efficient manner with the emphasis on causing minimal disruption. He was very thorough and explained the issues clearly and went about the necessary adjustments in a most professional manner. Greatly appreciate the prompt and professional service.Cheers rowan
Courtney Knowler
03:10 05 Aug 20
Within half an hour of calling their helpline (super friendly service) lift shop sent out a technician to help me. Josh was super friendly, after getting my lift working he checked out the rest of the system to make sure that nothing else was faulty, did some testing, explained everything to me in case it happens again and was generally just a real pleasure to deal with - can’t recommend these guys enough.
Stanley Hilton Levin
22:49 04 Aug 20
Just had a service done by Josh from Liftshop. Great guy, polite, informative, on time & very professional. Would highly recommend.
Tanja K K
07:50 03 Aug 20
Josh was very helpful and took his time to explain and fix my ground floor door.
Jenny Zlendich
05:06 03 Aug 20
After spending quite some time researching lift suppliers in Western Australia we decided on The Lift Shop. Reasons being the prompt and informed service, high quality product and a very reasonably priced product when taking into consideration the quality and technology.We have had our lift in place for 6 months now and are extremely pleased with our decision.The lift looks great, in very functional as we have all our living areas upstairs we are using it more than we had anticipated and have been surprised at how economical it is to use.The staff - Simon, Kien, Vince, Troy and all office staff we fantastic. We would highly recommend at least a chat with these guys.We had our lift serviced today and as always the service staff were on time, professional and very tidy. Thanks Kris and Luke.
Manoj Ranasinghe
02:00 24 Jul 20
Josh was punctual, very polite, explained things in detail and did a great job not only on the fault I reported but also on other potential “teething issues” with the brand new lift. I would be more than happy to have Josh serviced the lift again.
greg campbell
04:33 17 Jul 20
Just had first service from Paul, he was great and explained everything to me. the lift installation was great also and the service seems like it will be exceptional as well
Master Poultry
00:26 14 Jul 20
Catherine Robinson
02:07 06 Jul 20
Paul was easy to deal with. Arrived as arranged and carried out the service as required. He provided some useful tips on the lift use. Very happy with the company and service provided.
Chris Rose
01:55 29 Jun 20
Good value for money lift. Service has been excellent. Matt did the first service and made me feel that he was looking after my lift as if it was his own - he did a great job. Happy client and would recommend.
Jorge Mendes
01:28 26 Jun 20
Excellent service and very professional - a great looking quality product, easy to deal with staff and seamless installation. Handover and commissioning by Joe was very professionally handled with care and attention to safety - very happy to have selected the Lift ShopWe had our first service done today 26th June - Matt attended was prompt, very polite and carried our a very professional job - cleaning up and assisting us with a refresher demonstration on using the lift and it’s features - very happy we chose the Lift Shop
Howard Croxon
07:38 21 Jun 20
Well done to all the team at Lift Shop, Simon D, Darren M, Luke B, Vincent K and Mark J. they all worked well with us to get the job done in very professional manner. We are very pleased with the result!
Graeme Horsburgh
00:58 15 May 20
We have never had an issue with the Lift Shop. The service has been prompt and courteous. John, our regular serviceman, is efficient has always on time. He’s a good bloke to boot.We couldn’t be happier with the service provided by the Lift Shop.
john whittington
22:43 20 Apr 20
The finished product is excellent, both in appearance and performance.
Laura Oh
06:49 13 Apr 20
Our lift was recently finished, it has been a positive journey from start to finish. Simon who was our first contact, he gave us some great, affordable ideas and extremely helpful, with questions I had aling the way. The installers Darren, Troy, and Kien - tester, were also fantastic! Prompt, polite, clean and very helpful with questions and problem solving, as well as giving us advice with finishing the shaft.We love our lift and would not hesitate in recommending The Liftshop to anyone. Thank you guys see you at service time😊
scott fagan
08:13 07 Apr 20
The guys at the lift shop have just completed an installation on 10 Apartments that I recently handed over. All of their team had a solutions based mindset as we worked through each aspect of the build and the finished product was of a high quality.
john preuss
01:56 24 Mar 20
We had Liftshop retrofit a lift into an office building. The was difficult as you can imagine and the installers, Troy & Ben did a great job. The lift has now been in for 6 months and we are most pleased with the result. We have found that the staff of Liftshop are only too happy to assist with our queries. So in summary, Lift Shop did a great job for a good price and are only too happy to recommend them
Richard Collier
01:28 25 Feb 20
Decision made to purchase a lift from the Lift Shop. Our initial dealings with Lift Shop sales personnel (Tiffany), based in Brisbane were courteous with all queries promptly answered. Attention to detail and follow-up was a trademark which saw them stand-out from their competitors. Installing a lift into an existing home is not without its challenges, creating lift shaft remote of local installer support and guidance can quickly become a nightmare if not managed effectively. The building of a good working relationship between builder and installer is critical for a “happy ending” when installation day arrives. The lift installers (Trent & Steve) were professional in their approach from the outset and displayed a high degree of patience despite the obstacles put their way by external parties. Work area was always maintained clean and tidy, they displayed all the attributes of a well-disciplined, self-managed work team. Queries were answered promptly and/or followed up in a timely manner. Commissioning of system (Joe and Trent) has now been completed in a very professional manner, with knowledge transfer appropriate for user. As the new custodians we look forward to many years of trouble-free use and ongoing support as required.
Maria T
10:42 21 Feb 20
Requested a call out due to an issue with our lift on the Gold Coast. Response was prompt and efficient. Matt the technician who was sent out was well prepared for the job, efficient and conscientious. He was polite and respectful and bent over backwards to ensure he had things up and running before he left.If you need anything done from the Lift Shop, Matts the guy you want to ask for. Thanks Matt for resolving the issue with our lift.
Trent Meyers
23:17 06 Feb 20
Roger Dutton
06:15 31 Jan 20
Since being directed by our builder to contact the Lift Shop in Melbourne during the planning stages of our new home, our experience has been positive. From initially dealing with the sales people (Eric in particular) who provided us with all the lift options available to us, the installers and service people (John and Josh in particular), we have always been treated with respect and in a prompt and informative manner. We have lived in our home for over 3 years now and the lift has worked well and bee a great addition to the amenity of our home. For any people contemplating the installation of a lift into their existing or new home I recommend they visit their nearest Lift Shop.
Alex Kok
00:10 31 Jan 20
From beginning to end, the attention to detail is second to none. The team of installers are professional and work to a very high standard.I would have no hesitation in any way to recommend Liftshop for your residential property.With regard to backup service (even down in the southwest) they are very response and are quick to fix any issues you may have.Nice to see there are still companies out there that deliver on their promises.
Spiro Conomos
10:41 08 Jan 20
You were on time with delivery and worked in very well with my builder.Thanks. Oh, an the lift looks fantastic.
Phil Aitken
08:44 03 Jan 20
Timely and efficient service
Adrian Rosato
00:22 12 Dec 19
top quality item with great service. a real feature in the house.
Reece Bond
20:19 15 Nov 19
This was the first lift install which I have experienced. Dealing onsite with the installers was a pleasure, they were very professional and accommodated our need with working together to not only have the lift installed but also allow access to the lift shaft to complete the in detail project. All questions and concerns were explained in detail during and after install. The installers were also clean and tidy in the small area which they had to perform the install. I highly recommend them and look forward to working with them on the next project.Reece Bond.Tonic Projects
Adrian Boyd
05:29 20 May 19
We have had an all glass lift installed by Lift shop and are thrilled with the product.The whole process ran seamlessly from the discussions with Simon leading to a full specification and detailed drawings to the manufacture in Italy and through to the installation.Full marks to Kien, Troy and Vince who had the lift up and running seven days from delivery on site.
Colin Smartt
07:03 10 Sep 18
I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT
Alan Andrew
06:12 16 Jul 18
Having chosen the Lift Shop was a wise decision. The Lift Shop team exceeded our expectations with a smooth transition throughout. A big thank you to our salesperson, Simon, who sold himself as a friend and not a pushy sales person. He was extremely helpful, even when we asked silly questions. Anyone looking to install a lift, I highly recommend this company.
