Jay did most the of the work including a majority of the office and admin work. We should have just dealt with him from the start. Brett was very professional at helping Jay finish the lift off. Very impressed with both Brett and Jay.
Charles Wright
23:35 26 Jul 21
Darren and Ben installed the lift at our home in Darwin and did an excellent job. They are both very decent chaps, utterly professional and technically skillful. Both welcome to say Hello whenever in Darwin.
Wayne Sidwell
22:32 26 Jul 21
It is hard to get good reliable service these days, so I felt it important to acknowledge great service when you receive it! I had a booking at 7am today for a Lift Shop technician to connect our new NBN phone line to the lift. Josh arrived on time, and was friendly and enthusiastic. He helped us work through the detail of registering the SIM card and could not have been more helpful. Great businesses are about employees who care about their work and take pride in servicing their customers.Full marks Josh, and a big thank you !!!! Cheers, Wayne.
Ekidna Dee Why
04:01 26 Jul 21
John Cummings of Lift Shop came to fix our lift today and we are so grateful for the prompt response during this time. We can not more highly recommend him and the team at Lift shop.
Glenn Rossen
03:16 26 Jul 21
The question is, would we recomend The Lift Shop?We most definately would.Our house is in Qld and has front and rear exposed staircases of 18 steps each. They are a challange for my 85 year old mother, especialy when it rains and they are a challange for my wife and I with the grocery bags, especialy when it rains.We had looked at many options and decided to visit The Lift Shop in Eagle Farm Brisbane.Jarrik explained our options to us and helped us decide on the larger Q1 lift.It is big enough for a person in a compact wheelchair and a support person if needed in the future.We were able to see and use an installed Q1 and other lifts at The lift Shop.Jarrick helped us to find a great contractor to do preinstal building works including plumbing and electricals that needed relocated.He also kept in touch to make sure we knew what was happening and when.All the contractors involved were always ontime, friendly, considerate, tidy and clean.The lift is exactly what we needed, it is easy for Mum to use and it is more useful than we had imagined.You drive into the garage, grab the groceries, get in the lift and its a few steps to the kitchen, or less for Mum to her room, and you stay dry.Mum goes down, gets on her electric scooter and off she goes.It has given Mum more independence because she doesnt have to deal with the stairs at the begining and end of every outing.You stay warm and dry when you go downstairs to get an armful of fire wood.The addition of the lift has changed many things in all of our lives that could sometimes be challanging and it has added to the overall value on our house.All aspects of the Lift instal from the initial contact to the signing off when installed were straightforward thanks to all the staff and contractors from The lift Shop.I really liked the fact that Jarrik was the first person we spoke to, he stayed in touch all the way through and he was the last person to contact us when he called to make sure we were 100% happy.We are 100% happy. Thank you The Lift Shop. Thank you Jarrik.
Glenn Rossen
02:49 26 Jul 21
The question is, would we recomend The Lift Shop?We most definately would.Our house is in Qld and has front and rear exposed staircases of 18 steps each. They are a challange for my 85 year old mother, especialy when it rains and they are a challange for my wife and I with the grocery bags, especialy when it rains.We had looked at many options and decided to visit The Lift Shop in Eagle Farm Brisbane.Jarrik explained our options to us and helped us decide on the larger Q1 lift.It is big enough for a person in a compact wheelchair and a support person if needed in the future.We were able to see and use an installed Q1 and other lifts at The lift Shop.Jarrick helped us to find a great contractor to do preinstal building works including plumbing and electricals that needed relocated.He also kept in touch to make sure we knew what was happening and when.All the contractors involved were always ontime, friendly, considerate, tidy and clean.The lift is exactly what we needed, it is easy for Mum to use and it is more useful than we had imagined.You drive into the garage, grab the groceries, get in the lift and its a few steps to the kitchen, or less for Mum to her room, and you stay dry.Mum goes down, gets on her electric scooter and off she goes.It has given Mum more independence because she doesnt have to deal with the stairs at the begining and end of every outing.You stay warm and dry when you go downstairs to get an armful of fire wood.The addition of the lift has changed many things in all of our lives that could sometimes be challanging and it has added to the overall value on our house.All aspects of the Lift instal from the initial contact to the signing off when installed were straightforward thanks to all the staff and contractors from The lift Shop.I really liked the fact that Jarrik was the first person we spoke to, he stayed in touch all the way through and he was the last person to contact us when he called to make sure we were 100% happy.We are 100% happy. Thank you The Lift Shop. Thank you Jarrik.
Anton Peter Boll
01:49 26 Jul 21
i am very happy with the lift we bought from the Lift Shop in Melbourne about 4 years ago. the regular maintenance service is always good. this time it was done by Josh Hawkins. he was on time and polite. the service program is not inexpensive but i guess i am protecting the initial investment. i can recommend the Lift Shop in Melbourne for both product and service. Tony
John Neamontis
02:08 25 Jul 21
Thanks John for the excellent service you delivered the other day. All is in good working order due to your efforts
Antony Vatner
23:26 22 Jul 21
I have been dealing with lift shop for ten years, always professional , on time , especially Damian .They understand what you really need and deliver every time which is unusual
Penelope Rush
22:26 22 Jul 21
Josh Hawkins serviced our lift recently, early one morning, and he was thorough, efficient and tip-toed through the house as the rest of the household was asleep!
Austral Build
06:22 22 Jul 21
Hi guysAustral build engaged the lift shop for our recently completed project, just like to say the entire process was amazing from first meeting through the project process to hand over, there site base guys pat and Andrew were great to work with there communication was second to non and nothing to hard for them, we will be using there services in all other projects that involve there work,Great team and wish them all the best for there future!
Bernadette De Corte
07:11 21 Jul 21
John as well as Josh, are the most thorough, friendly and professional service providers from the Liftshop.We love our beautiful lift. Thank you guys👍👍👍
Sandy May
15:00 20 Jul 21
Lift shop is an excellent company to deal with.Very service driven with a strong safety and communicationf focus .The coordination and messaging from head office is spot on and its great to know that on call arrangements mean there is someone available to help with any issues.I have had several annual maintenance services from John who is always courteous , punctual and totally professional. He always explains what he is doing and pays great attention to detail with a review of safety details which satisfies him that the client is both competent enough - and not overly complacent about auto managing day to day issues.He is a credit to the company .I have no hesitation in recommending Lift Shop to anyone who is installing a lift .What an amazing quality pf life addition this is to a 2 story home !
Tony Baldwin
04:59 20 Jul 21
The Lift Shop Brisbane recently supplied us with a lift for our new home. The process from start to finish was professional and efficient. In particular the installers (Matt and Michael) were excellent. This was our first home elevator and we needed some “hand holding” in terms of operation and the fail safe aspects of the lift. Matt had an excellent manner and patiently answered our questions and demonstrated its operation at length in a way that put us at ease. We can recommend the company and in particular these two young men - both a credit to the Lift Shop.
David Whitelaw
00:06 19 Jul 21
It was a surprise to have Lift Shop call to arrange a service. 'Surprised' because the appointment slot was in just 3 hours. The Tech will be John Waltrich.One hour before the scheduled time John rang advising he was still 'on a job' and set a slightly later time. He was punctual.John demonstrated his focus on client experience, asking of issues and listening. He was methodical and clean in his work.Upon completion, John explained the work he'd done, reiterated some operational and safety features and ensuring I understood them.It was a pleasure to have had John on-site today. Thank you Lift Shop
Joe Tropeano
23:52 18 Jul 21
Quick reach out to Josh (Technician in Melbourne)As always Josh, thanks for your prompt, courteous and professional service as always.Cheers
Karen Parsell
03:39 18 Jul 21
Great customer service and friendly professional staff providing efficient servicing of our lift in a private house.
Michele Aizenstros
01:12 15 Jul 21
akiva epstein
05:42 14 Jul 21
Had a service with Paul. He was fantastic and efficient. Highly recommend
M B
04:50 14 Jul 21
Josh serviced our lift; we are happy with his work and his communications; he was personable and professional. With thanks.
Anil Gammampila
10:30 13 Jul 21
Recently we had our first service call and the technician Joshua Hawkins was very thorough , explained things in very simple terms and respectfully conducted himself h .
Ro Morriss
02:32 13 Jul 21
Great service as always, Josh is always on time and polite. Does the job quickly and efficiently and takes the time to discuss any issues in a manner you can easily understand.
philip rossi
11:37 12 Jul 21
I'm writing this as I'm thoroughly impressed with the level of professionalism shown by the technician doing his annual service on my lift. Daniel not only explained what he was doing could also gave me tips and ideas on how to help prolong the life of the lift and my enjoyment of it. He is the type of professional technician any Service Company would be thrilled to have and Daniel if you're not happy there I'll give you a job. Well done and thank you. Philip
yumen zhen
01:24 12 Jul 21
Mr. John Waltrich is an excellent technician with good experience, quality service and punctuation. We have been with lift shop for many years and like their quality service and technicians.
Liz Lam Sam
07:54 09 Jul 21
As always John was on time, efficient, polite and the work on our lifts was thorough and professional.Thank you
Fiona Marsh
06:22 09 Jul 21
John Waltrich was very professional and friendly. Great service overall, thank you.
Julie Byrnes
01:12 09 Jul 21
Luke Gee and his offsider Richard did a splendid and efficient maintenance job on our lift. Very courteous, considerate and professional.
Irene Dafinis
21:44 08 Jul 21
Josh and John were very professional in their approach and completed all works with no fuss.Highly recommend the guys
George Lloyd
04:06 08 Jul 21
Luke G and Jack C - great work
huang wayne
03:59 08 Jul 21
Oliver and Canaan had quality service this afternoon. Fully recommend.
Tony Fulfaro
00:16 08 Jul 21
As a builder, we have dealt with a lot of the lift companies in Australia but the Liftshop would have to be the most professional we have dealt with to date.From purchase from the salesman Ian through to Corey as our installer.Both of these guys knew their products and our installation was seem less and the installer (Corey) easiest to deal with and had instant honest answers and was actually a pleasure to deal with.I will definitely be back a big THANKYOU Liftshop.TonyFulconstruction Pty Ltd
Shaun Berger
23:50 07 Jul 21
Thank you Luke G and Jack C for being prompt and professional when servicing my lift this morning.
ranjit rao
22:25 06 Jul 21
Excellent quality service
Michael Berger
23:51 05 Jul 21
Thank you Daniel, Service from you and all others excellent as usual.
hcheng888
00:19 05 Jul 21
Excellent service from Pedro & Dylan. Thank you!
Jeff Clarke
12:22 02 Jul 21
Pat and Andrew came and serviced our lift this week. They provided excellent service and nothing was a trouble for them. It was nice to see Pat back again as he originally installed our lift. He was very knowledgeable and very helpful attending to our questions.
C S
03:11 02 Jul 21
The two servicemen Luke G and Dylan M from Lift Shop were so polite and helpful while serving our Lift. The service job was completed as per the book. So thanks guys
Magd Genday
01:41 02 Jul 21
Luke G & dylan M were great efficientand polite
Susan Herbert
01:14 02 Jul 21
Maria Sorrell
07:28 01 Jul 21
We couldn’t be happier with our Liftshop Lift, but even more so with the exceptional service we receive particularly from Josh Hawkins who comes to our home to service the lift.We can entrust him to come into our home & leave him there to perform his duties then lock up afterwards. He’s been coming to our home for the last 5 years. Totally reliable & professional & a lovely person to boot!Maria
D Dóra
04:43 01 Jul 21
Thank Daniel for the great service and I would recommend Lift Shop to anyone.Dory
Priya Arora
04:23 01 Jul 21
Oliver and Canaan came to service my lift and were kind enough to do another handover as a refresher for me to use lift effectively.Very courteous and professional.
taymarra hayward
02:49 01 Jul 21
Great professional service.special shout out to luke and josh for being so friendly and efficient!
Ttc Ael
02:25 01 Jul 21
Just had our lift maintenance done by Luke and Josh and found they were very professional and quick. They were very happy to answer any questions that we had and explain ed everything to us. Will definitely use them in the future thanks for your service!
Paul Murr
07:30 30 Jun 21
Thank you Daniel for your prompt work,Daniel arrived on time & worked quietly & efficiently, explained what he had to fix upGreat in all aspects
Sonny Malhi
01:10 30 Jun 21
Just had Luke Gee the technicians from Lift-Shop come and service our home lift and felt compelled to get online and praise his efforts.Besides Luke being promptly on time and completing Lift-shop service quietly whilst leaving things as he found them, he also showed great patience to explain to my non-technical self what was involved while our nosey family member (Jack Russell) worked along with him.Awesome job and a big thank you Luke!
Nagwa Soliman
23:09 29 Jun 21
Good customer service&recommend Like G for anyone
Kimberley Edwards
21:45 29 Jun 21
Luke G was very professional & helpful whilst servicing the lift in our Medical Practice. I would highly recommend him to anyone that asks!
Graz Newman
03:29 28 Jun 21
For our recent home lift installation we opted to look locally on the Central Coast and worked with Stuart Johnson who co-ordinated the project with the Lift Shop in Sydney. Stuart was extremely helpful and was able to take us to inspect the exact lift we were interested in, which he had installed just 3 kms away, so we did not have to travel to Sydney for a demonstration. Stuart had excellent tradespeople to prepare the aperture construction and electrical work ready for the team from the Lift Shop to do the actual installation.We were very impressed by the efficiency and attention to detail that Oliver and Canaan showed during the 3 days it took to finish the job. Their pride in their work was obvious, even to cleaning everything up afterwards and polishing the walls of the lift so that it was spotless. They checked and double checked everything to ensure the hand over of the finished project was perfect.We have been happy to recommend both the Lift Shop and Stuart Johnson to many of friends here on the Central Coast who have showed interest in the quality of lift operation and the installation.Sincerely,David & Grazina NewmanJune 2021
Graham & Dennis
07:00 23 Jun 21
We can highly recommend the staff of Lift Shop after they sourced and replaced a scratched panel on our lift door, recently.All was performed in a polite and professional manner, by Arno, Thomas, Jayde and Michael. We thank them all for their effort in resolving our problem.
Paul Murray
21:39 22 Jun 21
Josh and Lift shop were great today.Very good service from them
Mike Pynt
01:26 21 Jun 21
Daniel is a great technician - sorted issues
Rita Melhem
00:03 21 Jun 21
Diana Vawdrey
03:16 19 Jun 21
From the day we commissioned our lift in our new home, The Lift Shop have been efficient & professional. Eris contacts us promptly for service calls, and help when needed. Always happy to deal with John for our yearly service.
andy
12:17 17 Jun 21
On time and attentive service. No hassle.
Mimi Xavier
04:41 17 Jun 21
Josh was very helpful and friendly! Our lift was fixed very quickly and he explained how we can prevent it from breaking in the future. I would recommend Lift Shop Melbourne's services!
Harry Frydenberg
02:23 17 Jun 21
Josh Hawkins was very efficient and pleasant
John Hay
06:16 16 Jun 21
As always, the LiftShop service technicians are very professional and friendly, and John Waltrich performed to that high standard today in servicing our lift.
Janet Scott
00:31 16 Jun 21
Thankyou Josh for your patience tweaking the lift , hasnt missed a beat since , Lift shop are very professional with maintenance and also i remember the installation also was seamless........ Great company to deal with
Geoff Raper
09:47 15 Jun 21
I had a lift installed by Matt to a new build on Sydney's northern beaches. It serviced three levels of the home . The install was trouble free and on time . Nothing was a problem for Matt and it was a pleasure having him on site. I've phoned him on several occasions after the install and found his manner to be very helpful ,thanks Matt
Alex Shustin
03:58 11 Jun 21
Choosing a Lift Shop to install our lift was a wise decision . There are professional and excellent quality company. After having first service done we would like to give highest marks to John lift technician who was very attentive to details and how to overcome any small issues ... .Highly recommended
Brian Mcnamara
07:16 09 Jun 21
Joanne Cachia
06:52 09 Jun 21
Luke and Jack C serviced our lift. They were efficient and very helpful. They explained to me some of the lift functions.
John Vincent
05:12 09 Jun 21
Thorough inspection and service by friendly, courteous professional
Wayne Wilson
04:47 09 Jun 21
What a team Oliver and Canaan were the best and very very helpful boy respectful and polite thanks again guys
Jack Strom
02:39 09 Jun 21
John always does a great job when servicing my lift. Not only is he eager to please, but always explains what he has done and seeks to ensure I am 100% happy with any adjustments he has made. He is clean, patient, friendly, and makes time for any questions I may have. He always enquires what I have been up to since we last met, which I appreciate as it shows that he is interested in his clients. I enjoy having this kind of relationship with an “old school” service technician, even if we only see each other once a year. Needless to say, John comes highly recommended.
CJ Johnson
11:04 08 Jun 21
Jake happened to be doing a job near my house. Popped in and solved my problem. Friendly, knowledgeable, got it done. Makes me trust the company.
Corey Lord
06:00 07 Jun 21
It was a pleasure having Lift Shop working on my current project in Malvern. A big thank you to Corey for getting the job over the line smoothly and hassle free, I hope to work with you again on my upcoming projects!Sergio Aiello,Aiello Construction.
ACQ
22:18 06 Jun 21
The installer Ian and Matt Johnston provided me great installation services for my lift. If you have chance to choose installer, trust me! those two installers will let you no stress and confuseI would like to give them 5 star on:on time, quality, professional
rphjohnmarv
21:18 06 Jun 21
I feel compelled to write this review for the excellent service provided by Brent and Sam on the installation of two lifts. All to often on construction sites, we are troubled by trades that look for reasons not to be able to do their job. Brent and Sam both came to sight, were polite and professional and went about their job with no complaints. They also worked in with other trades that were working about them with no issues! Their work was extremely neat and professional and they left their work area cleaner than when they arrived. These two Gentlemen are great ambassadors for the Lift Shop. Without this type of service provided on site, the whole experience could very well get distorted. Thanks again to Brent and Sam.John MarvelliRockleigh Park Homes
Bianca Dean
04:42 06 Jun 21
Very happy with Pedro from the installation team. His briefing of the lift was very professional and thorough.
Kate Bain
03:39 04 Jun 21
We have just had our lift serviced. The technican, Daniel, was prompt and thorough. He handled a difficult job with ease. He fixed a couple of other minor things at the same time. He was great to deal with. We love our Lift Shop lift!!
Sandys Private
09:50 03 Jun 21
John is a very pleasant man who does his job very professionally and is a very pleasant person. He asked if I would like him to take off his shoes.he covered his shoes with rubber slippers.John is always a very nice man who does his work quietly and efficiently.
Mary Adler
05:38 03 Jun 21
John came out to do a regular service on our lift, and as on previous occasions we have been so impressed with his desire to ensure that everything was operating perfectly. He throughly explained any adjustments that were needed and always left the site in a clean and tidy manner. Thank you once again for sending out John.
Loren Ruru
02:50 03 Jun 21
Luke and Jack C provided efficient and friendly service. Thanks guys!
Varda Goodman
23:14 02 Jun 21
Luke and Jack C were amazing! Highly recommend, efficient, lovely and left everything clean and shiny!
Jason Inoue
00:26 02 Jun 21
Very happy with the lift provided. Even more happier with the post-sales service. The service team has been excellent to date. Most recently, appreciated Josh's work to service my lift and keep it in excellent operational order, kept me well informed with a good run down of what was done, and was able to answer my questions. Thanks and keep up the excellent work!
Robyn Harris
13:40 01 Jun 21
Bob Willis
01:43 31 May 21
We recently had a scheduled service carried out by Josh Hawkins. We found him to be polite and professional.
Vincent Tackoen
00:44 31 May 21
Amazing work by Josh Hawkins! Lift is working again. Thanks for your help!
Katarina Steele
23:49 30 May 21
John was an excellent technician - they are always on time and provide great service
Steven D. Kunstler
12:00 30 May 21
Technician Josh Hawkins was extremely helpful to my daughter who had lift problems whilst my wife & I were away interstate. When I returned he again went over what he considered the likely problem & we now have what I regard as a permanent solution. Well done Josh!
Kathy Minas
06:56 30 May 21
Paul & John were exceptionally professional, as were the guys who installed the lift . They all diligently went about the installation and service call and resolved the issue promptly. They took the time to explain the functioning of the lift again and made sure I understood how to operate it properly. Everything was wiped down to ensure the lift was in the best possible condition. Very, very satisfied, Thank you
Dennis Liner
06:40 28 May 21
James Traugott
05:31 27 May 21
Josh was a champ! Did a great job, speedy and effective.
Samantha - Australian Dental Foundation
06:07 26 May 21
Good customer service is very hard to find these days but that's not the case for the team at Lift Shop Melbourne. The service is always friendly and professional. Josh the technician is extremely helpful and his work has always been exceptional. He is always punctual and takes the time to explain what maintenance he has carried out and any future services that may be required. If you are looking for an exceptional Lift servicing company Lift Shop Melbourne should definitely be your first and only choice.
Cleo Prakash
05:45 26 May 21
Josh has been on site at the time mentioned and was very effective in his communications. Was good in trouble shooting and kept me informed throughout the afternoon and with the follow up process.Looking forward to working with Josh again.
Minh-Nguyet Nguyen
03:24 26 May 21
We were 100% happy with our lift service, from the easy smooth booking to the in house lift service. Our service technician was Josh Hawkins. Very professional, prompt & efficient. Thank you
Jorge Santibanez
00:38 26 May 21
Joshua Hawkins came today for the routine lift service. His professionalism and attention were first-class. He took the time to explain all security, safety procedures and also respecting all covid regulations.This is my first experience with home private lifts, and I was a bit concerned about what to do in case of an emergency, but after Josh walked me thru all the different safety features within the lift. I feel extremely safe and confident now.Thanks Lift Shop team for making sure safety is the number one priority.
TAWADA KIYOSHI
23:05 25 May 21
Xuenan ZHAO
22:41 25 May 21
Joshua is very patient and professional. He solved my lift problem. Thanks Josh.
shahnaz haque
11:24 25 May 21
We have been using Liftshop team to service our lift for 4 years now. The team is very efficient, responsible and responsive esp Josh who attends our premise and ensures its is securely locked once the lift is serviced so 5 stars
Peter Shaw
06:32 25 May 21
After visiting a number of Melbourne domestic lift suppliers we chose Liftshop. From the specification & design stage to the installation & scheduled maintenance plan Liftshop have provided an efficient & reliable service with a quality , architecturally bespoke lift car. Two years after moving into our new home & using the lift at least 20+ times each day we & our friends appreciate the ability to avoid steps. We selected a 400 kg lift capacity to easily carry at least 4 adults. We have never had a breakdown & have been able to discuss any complexity instantly,; always resolving the matter, without a callout being necessary. The Liftshop team are patient , polite & competent.
Jason Bradbury
01:14 25 May 21
Josh did a service on our lift, was professional, prompt and knowledgeable and a great friendly guy ! 10 out of 10!
Peta Seargeant
08:06 24 May 21
Great first day of the installation. Very efficient delivery, great first day with a lot achieved. Very impressed so far and sure the next days will achieve a great result.
Lani Sharp
05:44 24 May 21
A new house with an amazing new lift from the Lift Shop. Working beautifully and quietly! Had Josh come for the first service, he explained all the info and answered all my questions clearly.... Now comes the fun part... using it!
Rose Wang
03:22 24 May 21
Josh from the Melbourne lift shop, take good care of the lift,really appreciate.Thanks a lot.
Noel Robertson
23:46 23 May 21
Your rep Josh Hawking, not only arrived on time, but was courteous, & went about his work with little or no interruptions to my daily routine.Since installing a lift from Lift Shop , I continuously feel more comfortable about staying in my one home.
Jason Tran
07:12 22 May 21
John has been servicing our lift for over 5 years and we have been so impressed with his professionalism and ability to explain things in non-technical terms. We always feel that he is doing the best for us and have comfort that the lift is safe and secure when he completes the service call. We couldn't be happier with John : )
Catherine Spanner
03:59 21 May 21
We have just purchased a property with a lift and I spoke with Sean in the call centre and Matt completed our service. They both were professional, friendly, genuine and prompt; great ambassadors for this company!
marcos pavez
09:02 20 May 21
Had an excellent experience with Luke Dylan and Andrew very professional, great explanation of the services they provide. there work was clean and the workspace afterwards likewise. good men to deal with, happy with the service they provided.
Daniel Zhang
05:36 20 May 21
Luke G , Dylan M and Andrew C were very professional very happy with how our lifts have turned out.Thanks guys!
Atilda
05:32 20 May 21
Luke G, Dillon & Andrew great workers, would recommend. Very easy to work with
Patrick Lam
05:29 20 May 21
Luke G, Dylan & Andrew were great to work with and always polite and respectful
Joey Aldana
22:43 19 May 21
I am really impressed with this serviceman Josh right on time very professional the way he explained about the lift good service quick tidy mostly I like the way he explained how the lift works and also he also explained all the details of what happened.Thank you so much Josh keep it up the good work.
Barry Norman
11:22 18 May 21
Installation staff ( Paul) were excellent -- helpful, timely and delivered on their commitments. End product was to our expectations and is working very well. Happy customer.
Suzanne Benary
03:16 17 May 21
Our regular serviceman John was here today to carry out his service to our lift.As always he was very courteous and thorough.The Lift Shop is very fortunate, to have an employee like John, whose work and demeanor is such a great ambassador for the company
Scott Grey
01:39 17 May 21
Rob came and fixed our lift today. What a superstar! Great communciation and finished really efficiently. Liftshop have been great from start and all thorughout servicing!
Doug Golder
04:12 15 May 21
Matt the technician arrived punctually and was great to deal with. He provided us with re-assurance that we would never be locked in a lift as he explained to us operational responses by us and ability to contact Lift Shop base 24 hrs to ensure peace of mind. The lift is new but he sure spent a lot of time doing his required maintanence on it. Good on you Matt you are one of the best we have dealt with.
Peter Dunn
04:37 14 May 21
I was most impressed with Josh & Nathan who attended our site to check and service our lift.They were very professional and explained all the lift operations and were committed to ensuring that everything was correctly attended with the lift. They also came back to the site to install a new Sim Card and cross checked the phone connection in the lift.Thoroughly recommend this company off the back of Josh & Nathan who are excellent representatives for the company.PeterProject Manager .
Judy Tonini
03:03 12 May 21
Again - thanks to Josh for servicing my lift and replacing a couple of parts which had been damaged in a flood. The Lift Shop certainly watch over our safety.Thanks to the Lift Shop for their patience in arranging a time for a Service man to service my lift. I must say - they are very thorough and keep an eye on service dates for me.Josh Hawkins came to visit us this morning, to service the lift. He is always willing to go above and beyond a normal service call, and explains everything in detail. Thanks Josh!Josh was very helpful and gave me good advice re installing a GSM unit, which apparently should be done before I change over to NBN. He's very good at Customer Service!24/6/46 Josh and Andrew arrived this morning and immediately asked if I would like them to wear masks - which they did. They also offered 2 bottles of Sanitiser. I was very impressed with the protection offered to keep me safe. Very pleasant gentlemen!
Fleur Suszko
00:25 12 May 21
Josh was knowledgeable, pleasant and on time. He made sure I knew how the lift operated and took me through all the emergency steps.
Persis Anderson
06:15 11 May 21
I would like to take this opportunity to thank Matt Hopkins for first of all calling me back promptly and for willingly and patiently walking me through many multiple steps including trying alternative options to get my apartment lift operational instead of having to be inconvenienced and wait until next week. Matt was friendly, encouraging and professional and got the job done - all with a smile!
ALEXANDER JOHN DUNCAN
04:27 11 May 21
Zelik Wloszczowski
03:53 11 May 21
We have had a wonderful experience with The Lift Shop. Every aspect of the process from our initial consultation through to final handover has been dealt with in a totally professional manner. From our initial consultations and ordering with Ian, the construction by Jay & Scott, through to the commissioning and handover by Paul & Nathan, all of your staff have provided excellent customer service.
Emily Hay
01:09 10 May 21
Josh was friendly, efficient and professional when servicing my lift.
George Cousins
03:23 06 May 21
We are very happy with the installation of our lift and wish to thank Troy and Blake very much for their professionalism towards their work and helpful advice. They were very pleasant to deal with.
Mala Sivakumaran
04:49 05 May 21
John from Lift shop was very professional. Did not waste time. He asked me the questions which I had in mind to clarify. Made me check the lift when he finished the service. I was really impressed with his service quality and courteous approach .Mala
Monica A
01:20 05 May 21
Josh from lift shop Melbourne did the best for us regarding fixing the lift.
Trish O'Rourke
00:45 04 May 21
Josh explained the concern we had over the lift clicking too many times before moving - I had scared staff in the building - he fixed the problem and he allayed their fears completely.Thank you Josh!!
Helen Connell
03:59 30 Apr 21
very organized explained everything
Nick Kouroulis
09:18 29 Apr 21
The whole experience at the lift shop from the people at the office to the onsite technician were first class . Onsite the tradesman whose name was Josh was exemplary a true gentleman and such a great guy he really needs to be commended
Raelene Joy
06:42 28 Apr 21
Josh is always pleasant and friendly. I’m very comfortable having him in my home.
Eleni Kalfas
08:06 23 Apr 21
Just had a lift completed on our site in Toorak. Jay and Corey have been an absolute joy to work with and are very professional. Next lift we get will definitely be from lift shop and we will be requesting Jay and Corey to install it. Cheers boys.Kon Kalfas - KMS Group
Robert Thomas
05:55 23 Apr 21
Rob just left after completing our service call for our lift from Lift Shop. He was on time, polite and efficient, as have all of the Lift Shop staff.
09golde
08:06 22 Apr 21
Carmel De Francesco
01:01 22 Apr 21
Excellent service and value provided. Josh is always so professional and helpful.
Mark Liberman
04:59 21 Apr 21
Josh Hawkins recently serviced our lift. He attended on time, went about his business quietly, and with respect to my home and family. He pointed out a couple of minor issues we have with the lift, and explained how and why they needed to be rectified at a later date.
Charles Ring
22:14 20 Apr 21
Always love dealing with the lift shop. Josh from the Melbourne team was fantastic when we had issues with our lift. He explained exactly what was going on and fixed it no problem. Great for peace of mind.
Callum Spear
01:57 20 Apr 21
Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jarrod and Brett where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys
Farmer's Daughters
04:08 19 Apr 21
Josh was lovely and really professional.
Scott Bell
00:59 19 Apr 21
The Lift Shop Melbourne are great and extremely knowledgeable. Josh is lovely to deal with and always on time.
Greg Smith
00:16 16 Apr 21
Hamish Singh
22:48 14 Apr 21
My friendly Owners Corporation elevator technician - Josh was right on the last issue we had - very responsive, detailed, and empathic to our needs. Recommend.
Ruslan Kotlyarsky
21:58 14 Apr 21
Josh Hawkins has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
Jason George
00:36 13 Apr 21
Had John Cummings come out today to service the lift, he explained everything throughly and was very friendly. Would recommend him to anyone. Great service
Roger Dutton
01:45 10 Apr 21
Our home is now over 4 years old and one of the best things we installed in the build was our Lift Shop lift. Without it my 96 year old mum would be unable to enter our home and also as my wife and I reach our seventies it is reassuring to know that the lift is future proofing our home.An integral part of owning a lift is servicing. that we had carried out initially twice a year and now annually. The lift service technicians from Lift Shop have been excellent . Our most recent service was carried out in April 2021 by John W. John was friendly, informative, efficient, knowledgeable and response to any questions we had. He performed the lift service well and also took the time to run me through the safety features installed in the lift and to educate me as to the safest way to retrieve any items dropped into the lift well.If anyone is considering installing a lift in a new build, or for that matter in an existing residence, I suggest you consider what Lift Shop Melbourne has to offer.
Bruce Marcus
04:57 09 Apr 21
We have just had a new residential lift installed at our home in North Curl Curl and can't give enough accolades to Matt and Ian Johnston the technicians who carried out the works. This was a challenging task, due to the existing lift well size. A task that was executed superbly and within the time frame given. Thank you again Matt and Ian, your impeccable work has not gone unrecognized. Thank you to Nathan in Sales for getting it off the ground - Lianne & Bruce
Meryn O'Shea
00:32 09 Apr 21
Excellent
William Wehbe
07:20 08 Apr 21
John Cummings did a very professional service
Roslyn Renwick
07:39 05 Apr 21
I felt very confident with Rob Robertson. He explained the problem and fixed the lift.
M M
21:34 31 Mar 21
Excellent experience at Liftshop. Nathan was very patient and thorough before we finally chose to start our build, and then Dave did a great job managing the installation. We are very happy with our lift.
BRONLYN SCHOER
10:22 31 Mar 21
We had a fault incident which required a call to the help service on a Saturday - having been connected by phone with a technician, we were walked through a strategy to exit the stalled lift - a challenging experience.The follow-up service/maintenance call by the technician, Daniel, was promptly scheduled. He carefully listened to our explanation of the event and investigated the problem thoroughly. He then explained the cause of the lift malfunction, suggested some preventative strategies and provided us with some specialist cleaner.He was a very professional representative of the company and confirmed our high opinion of their post- installation service.
Nick O'Regan
01:14 31 Mar 21
John came to the appointment on time and was very courteous. He explained what he was doing and provided some helpful tips. Great job.
Boaz Ben-Pelech
10:21 30 Mar 21
Just had our service for our lift done today, Kris and Ben did a great job as usual. Great and professional service. We are installing again a new lift with Liftshop in our new house.
Maureen Young
10:09 30 Mar 21
We always get very pleasant efficient service from the technicians, with very good communication skills
Tricia Tassell
03:12 30 Mar 21
Great product. Great service. Great staff. An absolute delight to deal with this company. From selection, order, installation and service. The whole team is to be commended. The lift in our new house is the best investment we could have made. Highly recommend.
Lorans Feldman
01:12 30 Mar 21
Daniel excellent. On time and sorted the service
Lynda Corr
02:57 29 Mar 21
I was very happy with the service today. John was very helpful and professional .
Byron Shelley
02:50 29 Mar 21
My builder & I had a site meeting with David Hogan re the lift installation at the Montague St Vincentia project. I requested a site meeting as we bought forward the provision for installation to actual installation. David's professionalism and practical experience was readily apparant. He was able to quickly identify and provide solutons to a couple of minor problems. We are now confident that the installation will proceed smoothly.
Warrick Cramer
23:48 28 Mar 21
I installed a Lift shop product about 8 years ago, it has performed reasonably well apart from some minor issues from day one which have never been resolved. Even though I have brought up the issues at ever service they have never been fixed. I recently had a technician Josh who came out for a service, he was fantastic ! He is the first technician that took the time to understand the problem and offer solutions. As it turns out it was not my imagination but some minor problems which has been causing the lift to operate incorrectly. It has only taken 8 years to sort out! I wish Josh came out on the first visit!!!! it will be been fixed much earlier.
subh gursahani
21:48 28 Mar 21
Lift was serviced by Luke . Arrived on time , work professionally done , everything was explained . Lift working perfectly .
vincent O'Brien
22:59 27 Mar 21
The lift shop installation team, comprising of Jarrod and Brett have just completed our first lift installation from the Lift shop and were a pleasure to have on site. Nothing was a problem, they worked in well with the other trades and delivered a excellent outcome.
Christopher Morralee
05:26 26 Mar 21
We have had a lift Shop Lift for about 5years and are very happy with its performance and quality. The service team have been great. We have not had any issues with the lift.Josh has completed recent services he has been particularly courteous and efficient,
Ray Fern
00:26 26 Mar 21
Josh form Lift Shop serviced our lift he is very professional and polite .I highly recommend him.
Harrryyy 205
23:31 25 Mar 21
Brett and Jarrod were on site at Albert Park installing a lift this past week and these boys fantastic. Very professional in their manner, approachable and have given a high quality job. I highly recommend these boys and the company they work for.
Tom Stewart
23:27 25 Mar 21
Shout out to Brett & Jared for their hard work & professionalism on site. The boys can lift!
Michelle Martin
06:39 24 Mar 21
We went to several lift companies, we found the lift shop to be far superior than the rest. We were quoted similar pricing with the other companiesWe found that the lift shop had a better product compared to the others. The other companies had a tinny product, we found the lift at the Lift shop to be sturdy and strong.the customer service from the sales man Nathan, to the the office Kylie, to the installation with Jack, Oliver and Canaan. brilliant and professional.If you are interested in a lift for company or personal use. I would recommend the Lift shop. Seriously do your self a favour and go see them. Custom service 10/10.
Tim Nuttall
03:26 24 Mar 21
Josh did a fantastic job on our lift this service. He brought the lift back up to perfect operating performance which is important for me.Tightened the cables, fixed the minor noises in the pads that can be annoying, and identified a potential issue that needs to be monitored at next service. Great job!!
Ernest Chiu
22:36 23 Mar 21
The lift at my house went out of order last Sunday. Paul and Andrew came on the next day to fix it. I am impressed by the services provided by them. They attended on time. They were very professional, efficient and helpful. I would highly recommend their services.
Chris Fellows
00:19 23 Mar 21
Josh from the Melbourne Liftshop team has been servicing our lift for three years and has been great.
John Mirenda
23:43 22 Mar 21
Josh performed our first service on our lift and he conducted himself with the utmost professionalism, explaining all the steps he was underatking. Very knowledgeable and communicates well!
MA IB
22:04 22 Mar 21
John C fro lift shop service is absolutely great and always explains everything
terry kong
03:45 22 Mar 21
Josh is excellent technician , very professional and very responsive ,polite , and very helpful with explaining things. Thank you Lift Shop Josh.
Andrew Severino
01:06 22 Mar 21
had Luke G attend site, he fixed all our problems, great service.
Peter Kavanagh
08:58 18 Mar 21
lani mindina
04:00 18 Mar 21
todays experience was great, thanks Josh from lift shop team in Melbourne for being so efficient and easy to talk to! absolutely recommend!
wayne friedman
10:20 17 Mar 21
Very diligent, polite and punctual service by John at Lift shop. Highly recommend 👍🏻😊
Christine Lustri
10:56 16 Mar 21
We are very pleased with the quality of the product and service received from the Lift Shop from start to finish. The installation technicians Luke G and Dylan M did a very thorough, neat and professional job on the installation of the lift and the final certification.
ROY LUSTRI
08:27 16 Mar 21
Thanks to Luke G and Dylan M for friendly professional service.Nothing is too much trouble.Highly recommend the Liftshop.
info 01817
04:18 16 Mar 21
Daniel the technician is always professional and polite when he comes out to do the service to our lift
paola main
04:02 16 Mar 21
Josh was very polite and helpful.
Sue Obrien
03:08 16 Mar 21
John, the lift technician, was personable and professional. He did a great job. I highly recommend him.
Amir Malek
21:32 15 Mar 21
Works very well, great service.
Andrew Filatov
08:47 15 Mar 21
We have had our lift now for 3 yrs from the Lift Shop. We had a few minor hiccups with it earlier on which the lift shop attended to very quickly and resolved without any fuss. The lift has now been working extremely well without any problems. Our lift technician Josh Hawkins comes out and services our lift regularly and is very prompt, polite and very diligent in his job, he always takes the time to explain what he has done and any issues that may have been arising attended to. We couldn't be more happier with our lift experience from the Lift Shop.
Richard Stallard
01:55 15 Mar 21
Had prompt service from LiftShop to install an extra button on our lift. The parts were in stock and the work was done in conjunction with a regular maintenance visit, so no call out fee.
Ashley Curry
00:57 15 Mar 21
michelle anderson
22:20 11 Mar 21
We just had Daniel come and fix our lift, what a professional young man. He was very thorough, turned up on time and fixed a problem that hadn’t been picked up before. I cannot praise this young man highly enough.
Lauren Kurensky
04:03 11 Mar 21
Brian Tisdale
07:59 10 Mar 21
Jim Fawkes
04:14 06 Mar 21
Not a good start, rang and their answering service told me they are open Saturday and Sunday. Google maps said they are open, drove all the way there and closed.
Brian Tierney
06:37 03 Mar 21
The whole process of buying our lift was very professional.Nathan in sales , Kylie in arranging installation andLuke and Dylan who actually installed the lift on site.We are very pleased with the outcome at all levels
David Simson
04:40 24 Feb 21
A good experience retrofitting a two person lift to an older house , Helpful and knowledgeable sales { Jayde } and polite and professional installers.{ Brad and Jay } Highly recomended
Graeme Crabbe
01:10 22 Feb 21
Had our regular service call today, once again Daniel explained everything that needed to be done in a very professional manner, very satisfied with this service.Graeme Crabbe
joey joey
10:35 18 Feb 21
We had John come in yesterday to do regular services and maintenance on our lifts in the house. His service was great, friendly and professional. We are happy with his service. Thank you John.
Lucky Les
08:43 16 Feb 21
Thanks to Lift Shop who sent Jake Hancock to service our lift today. Jake quickly identified the problem with our lift and he explained the problem in a way we could easily understand. We were impressed with the care Jake took to ensure our home remained clean and tidy while he worked and for us when our lift requires a service then Jake is welcome at our home anytime..
joshua glachan
08:40 16 Feb 21
Gilbert Greich
06:37 16 Feb 21
Lift Shop Sydney serviced today our residential lift.The punctuality and professionalism of Lift Shop Sydney service technician Adam Groves is remarkable and hard to come by nowadays.The lift is new and it hardly needed any servicing or repair. Seising this opportunity, Adam gave me a quick orientation on the safety and technical features of the lift. Thank you for your patience in answering my never-ending questions.
Mary-Louise
22:00 15 Feb 21
Our lift is fabulous: from the design, installation and ongoing maintenance perspectives.We would recommend this company over any other.John has just been here to service the lift. All done in under an hour. He was on time, courteous and helped me check if water was in the well. Thank heavens it wasn't. I think his service rates 6 stars.
Ericmick Mick
13:48 13 Feb 21
I would like to thank The Lift Shop on there excellent work they did on our lift that they installed in our new house.Simon in sales was polite & extremely helpful in helping us choose our lift & explain how it works.I spoke with Mark several times prior & during construction, he was always polite & happy to answer any questions that I had.Kien, Darren, Cameron & Ben that installed the lift did an excellent job.Darren took us through commissioning of the lift & showed us how to use it & the safety features,He was very happy to explain if we weren’t sure on something.The lift is better than we expected, the finish on the lift is amazing.All our family & friends say how great the lift looks.We are extremely happy that we chose The Lift Shop for our lift & will be recommending them to our family & friends.Thanks again everyone at The Lift Shop.Eric B.
Shane Krstevski
22:05 12 Feb 21
We just had our lift commissioned and are loving it. Like to say a huge thank you to the team at Lift Shop for their fantastic service. Special mention to Nathan in sales and Justin the installer who were exceptional. We had a few challenges in the installation and the team at Lift Shop through their expertise and experience helped us overcome them. Highly recommend this company to anyone looking to get a lift installed.
Jess P-L
10:45 12 Feb 21
Excellent Lift Service from a very professional organisation.
Nicole B
22:48 11 Feb 21
I placed a service call recently with Liftshop and they sent a technician to check out the problem. Eleanor was helpful and efficient in booking an appointment. Matt arrived on time, and did a great job thoroughly investigating the problem and did not stop until he was satisfied that he could 100% fix it. Plus, due to the technical issue likely originating at installation, I was only charged a small fee for the callout.
Peter Wylie
09:20 10 Feb 21
Megan Kalucy
00:21 09 Feb 21
Adam arrived on time. He was polite and professional and took the time to explain a number of things that I didn’t know and were very helpful.
Wayne Brett
22:19 08 Feb 21
Excellent service from start to finish , Very easy to deal with ,Install team very professional . Highly recommended , Many thanks to Nathan & LeighAnother completed lift installation carried out at a primary school providing assessible access to the level 1 classrooms which is real benefit to the school for disabled or injured students & staff who are unable to use the stairs . The lift shop again provided professional service from start to completion thanks to Leigh & David & look forward to working with Lift Shop for any new projects in the future , Wayne Brett Project Manager [ MIdson NSW Pty Ltd ]
Christian Kalcic
10:46 08 Feb 21
I had great dealings with Todd from the lift shop. Nothing but professionalism in communication and getting the job done. He constantly called to keep me updated with progress on the job and ensured that he and his team were never in the way for other trades to get their job done at the same time. More than happy with the quality of install, thanks a lot!
Alex Danilo
04:51 01 Feb 21
Very helpful staff and good explanation of options
Dazzaar68
04:38 23 Jan 21
We need to thank everyone who came to our aid from 8:30pm Friday night. We contacted the emergency line and they put us through to the technician Gary who Face Timed us to see if we could work out what was going on with our lift. So at the end, Gary sent out another technician (Luke) to the site, by this time it must've been 10pm Friday night. In the dark he tried his best to see what was happening to our lift. All the time Gary was on Face Time with Luke to brain storm the issue. They were unable to fix it there and then, because the lack of light. So then to our amazement Luke managed to get me up stairs to the main part of the house (as I am paraplegic). During this time Gary continued to keep us updated with progress of plan of attack and time frames and who was coming out to get this sorted.Then about 10am Saturday morning Jack and Tim showed up (it was 36*c+) and the start of a long weekend. If these guys didn't come I would have been trapped in my house for 5 days, until after the long weekend.You have know Idea how grateful my wife and I are. It would've been a very long miserable weekend for me if you hadn't of helped us out. You all worked so well together as a team. We wish you well.THANK YOU!!!!!!!!!!Darren and Teresa Sheens
Junyi Du
01:40 19 Jan 21
Lift installed early January by Todd awesome work and really easy to deal with, thank you liftshop
Limbo Derp
23:27 17 Jan 21
Daniel was very professional and provide sound advice.
Louis Cole
19:59 14 Jan 21
Had a great experience with lift shop, very easy process from start to finishKarl the installer was extremely helpful and professional throughout the whole project providing us with everything we needed to ensure we achieved the best outcomeWould highly recommend using them again on future projects
Gavan McKenna
03:08 14 Jan 21
Daniel from the Lift Shop service team just completed the regular Service at our property. He was on time, very professional and discussed and shared the areas requiring work with me before proceeding.Once he had completed the work he walked me through what had been completed and the areas that required further maintenance and provided simple and straightforward options for us. We really appreciated his manner and approach.I wouldn't hesitate to recommend Daniel or any of the team from Lift Shop who are always pleasant and courteous to deal with.
Bridget Sutton
01:47 09 Jan 21
The Lift Shop have provided us with excellent technical support for more than 8 years . Matt recently performed a service on our lift. He was extremely professional and courteous and most importantly, very informed and competent.
Dave Bazen
01:58 08 Jan 21
During the design and planning stage Simon was most helpful with this tricky long-tail project, with excellent attention to detail to ensure the end result was exactly as planned. Mark and his installation team were professional and reliable, and communication was excellent. Darren and Vincent were very accommodating and worked cooperatively with the builder and us to complete a high quality installation. The end result is fantastic, and have no hesitation in providing a recommendation.
Tiffany Smith
07:00 31 Dec 20
No matter what time of the day or night that our lift decides to take a holiday, the amazing people at the Lift Shop are always happy to assist. I rang for help yesterday afternoon, and Daniel arrived at 8:30am this morning. He has visited our home previously, and is polite, knowledgable and capable. Daniel restored the lift with great care, as the equipment is older technology and requires the very best of maintenance. Thank you Daniel and the Lift Shop team for looking after our family at this busy time of year.
Lucinda Walkden
06:07 31 Dec 20
Daniel from Lift Shop serviced our home lift today and I could not be happier with his prompt on time arrival, servicing efficiency, professionalism, politeness and assistance in answering my safety questions. This is our first property with a lift and I appreciate him helping me to understand the mechanics so that I can help to ensure my children (aged 8-12) would be confident to troubleshoot any problem they might encounter if they were in it alone, peace of mind is priceless.
Xinzhou LIU
02:48 24 Dec 20
Robert has been very efficient fixing our lift .
Marion Cahif
04:37 23 Dec 20
We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.
Julie Tennet
04:35 23 Dec 20
Pratt Projects
01:44 19 Dec 20
The entire team at Lift Shop were successful in delivering another exceptional product. From Nathan in sales through to Dave who carried out the installation there was never a problem. A collaborative effort throughout the build ensured the lift was delivered on time. The attention to detail was excellent and the finished product speaks for itself! Thanks Lift Shop.
Jeff Leamon
04:57 18 Dec 20
Just had the Q1 Lift installed by Jack P and Lucas and I am very impressed. They’re attitude was very profession and they were two great young lads to talk to. They drove 7 hours down from Sydney to get this done and did so in no time.Also a big thanks to Lucy in the office for organising it all and answering any and all questions I had. She’s a bloody legend 👍🏼I’ll recommend these guys to anyone, best in the business.Cheers again.
Helen Magiros
04:30 18 Dec 20
Helen Sutto
03:34 18 Dec 20
Helped me fixed all my troubles and problems with my lift. Was vet kind and well spoken. Would 100% call them again and recommend them to everyone.
Robert W. Chapman
03:25 18 Dec 20
Hi Nathan,Lift looks great and works well. The lift does travel unexpectedly quicker and than we have personally experienced at other private homes who have used different companies.Karen and I are very pleased we chose Lift Shop.Thank youDavid was an excellent installer who fitted in extremely well with everyone; Great worker and very attentive.He is coming again today, Thursday 17th for a final check as he explained the lift mechanism would settle and may need further fine tuning which appears to have happened with us shifting our stored boxes back in yesterday.You are very welcome to visit us if you are in our area or give our names as a reference.Have a Merry Xmas and stay safe in 2021.Robert and Karen
Troy Denbrok
00:33 18 Dec 20
Final product is excellent. Jack C and Luke were fantastic with the installation and tutorial.
Barry Reichman
22:22 17 Dec 20
Our lift was serviced by Daniel and he installed the phone unit which was no easy job. He is professional, knowledgeable and a pleasure to work with. Would highly recommend using the lift shop and Daniel for all your needs.
Bernadette De Corte
09:22 17 Dec 20
We created a multi-generational house as we are older with younger children.We looked at a number of options but were so pleased to find The Liftshop in Richmond.The experience was outstanding from first contact to service.I love the Art Deco ceiling of our very elegant lift.I particularly would like to give a Shout Out to Ian Coutts, sales person, and Joshua Hawkins who services our lift.Joshua is always very polite, responsive, courteous and explains matters very well. Even during Covid19 lock-up, Joshua came with a large mask on and did his job outstandingly so. The Lifshop servicing is an essential service.We would not hesitate ta moment o recommend The Liftshop and its people.Our wonderful builder, Ian Scarpa from Scarpa Developments enjoyed working with the installers and loves The Liftshop also as lifts get serviced locally.Wonderful product, love it.Five stars from us.Bernadette and Robert KING, Moonee Ponds
Clint Free
09:15 17 Dec 20
Jack C and Luke just installed our new Lift at Deniliquin Rams and the service was second to none. I would recommend these 2 guys to anyoneGreat work fellas
COL BURG
08:04 17 Dec 20
Could do without the lift.Very satisfied with the lift & 'Lift Shop' servicingGood price, prompt installation & effective co-ordination with our builder ( re design, provision of lift requirements, provision of storage)
Phil Joyce
01:52 17 Dec 20
John carried out a service on our lift Monday 14 Dec 2020. We found him very careful and attentive and would recommend him again.
Valerie Mendez
01:44 17 Dec 20
John Cummings frim lift shop and the lift shop service team repaired our lift today and did a fantastic job, very professional services and repair. Highly recommend.
Tammy Ho
01:27 17 Dec 20
good Service
Dora Kara
01:08 17 Dec 20
Great quality lift and service provided. Wouldn’t go anywhere else for a residential lift. We have had it serviced by Daniel who is always very thorough and professional.
Xin Gu
22:35 16 Dec 20
Adam Grove attended the regular service for our lift today. He is a patient technician. Very thorough and professional lift service.
Kyrenia Thomas
03:55 16 Dec 20
From installation of our lift by the Lift Shop to the regular servicing of same; I cannot find fault. The whole team are most friendly and helpful and the office always tries arrange servicing to suit my times. Daniel was here today and has come on a regular basis to service and repair my lift. He is always, on time, has a smile on the dial and does a great job. You have a great team Lift Shop.
Enze Xi
00:20 16 Dec 20
Adam Groves serviced the lift and he is very professional and friendly.
malcolm mirfin
20:07 15 Dec 20
Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jackson and Tod where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys
Dorothy Andrew
04:32 14 Dec 20
We have a lift that needed an upgrade so Mark sent out 2 very nice and well mannered young men who attended to to the matter very quickly, while they were do the job the safety nodule failed ( fortunately not after they left) it saved us another call out fee and no one was trapped in the lift. This was attended to the next day free of charge as we are still under warranty by another very nice young man.
Brian Johnston
02:34 11 Dec 20
Great lift and good service, final touch and handover by Kris was good.
Lee Rowland
07:07 25 Nov 20
Had our first lift service, Kris was very professional ,polite and didn't mind my Dog's .Very helpful and informative with Telstra requirements.
Nicole Leach
05:43 23 Nov 20
Daniel from Lift Shop in Sydney is professional and excellent at his trade. He is able to fix problems quickly. Daniel and has done a great job over many years I have been dealing with him, a credit to Lift Shop.
Sue Hardie
03:57 16 Nov 20
We had a beautiful glass Italian Lift installed last year by the team at Lift Shop. We especially commend Kris Lynn for his attention to detail and courtesy dealing with us. There have been a few problems associated with the weight of the rimless glass doors with adjustments having to be made, but apart from that we are really happy with the end result. Thank you Kris.
Harry Spirou
06:15 13 Nov 20
Stephen Harriot and Arno Ferrero, have been very professional and our lift look and functions great. Good job well done
Atmospheric Ocean
05:27 11 Nov 20
If you require a lift for either a high spec home, commercial showroom or business, then The LiftShop is the only place I would recommend.As a project manager for a medium size builder, we vet everything, totally dissecting it from the perspective of quality, service, price, and overall implementation. Liftshop nailed all of those categories and worked hard to provide a turnkey solution right down to payment and shipping/storage logistics at no added expense. Personally I am a firm believer in price not being everything and yet Liftshop scored with not only the BEST product in the industry (leading technology) but also beating an inferior elevator on price also. If you desire Ducati at Honda pricing, then give them a call.Firstly, I never award 5 stars because thats perfection and nobody meets that standard but what the hell, let's call it a typo and truly deserved.As far as service goes, our company was looked after by Simon Dowding the WA State Manager who excels on every level. Not only is he efficient, polite and honest but the entire approach was seamless. No hidden costs, no funny business or half truths, just the product (which speaks for itself) paired with transparent pricing. Simon is old world service and follows through long after the deal is done. I won't mention any names but some of their competitors were atrocious by comparison. Nobody else came close.In Germany, we have a saying....."the fish always stinks from the head". That is NOT the case here. Liftshop all the way across Australia and back to Europe seems to be run by good people who live/work by old world ethos of quality product matched with putting the client first. Thus far we have interacted with staff beyond WA, site managers/tech and into accounts, all of them proving extremely amiable.A notable mention also were the installers and supervisors (Ben Martion Darren Morton and Mark Johnston) who are incredibly helpful and polite. We had to access their reservoir of knowledge constantly along the way. Maria in accounts was very patient.We will use them again!Distinto Homes
barry baxter
06:41 30 Oct 20
installing a lift is a complexed procedure , retro fits in particular which is the type that we installed the process was made easy by the professional of lift shop and would like to thank simon for helping to design and facilitating the lift and mark for programming the works on time communicating to installers cameron and troy helping us push the project to the best outcome and darren for supervision who was always available to discuss any issue well done to lift shop cheers
MDj Builders
09:22 24 Oct 20
Quality and competetive
Peter Jakovich
07:15 17 Oct 20
We have had a Lift Shop Lift installed in our new home to future proof us as we age .We are extremely happy with our choice and would like to thank Simon in sales ,Darren and his team in installations and the office staff for all their assistance.We highly recommend the company and team to any future customers considering purchasing a lift.
Gary
06:18 04 Sep 20
Thanks for a great experience. From Simon who took me to see the lifts already installed and working, to Darren who helped me with getting the shaft ready and then Troy, Ben and Luke who installed the the thing. All honest, up front and helpful. I must say that a special thanks goes to Troy who is a perfectionist and left the job in a pristine state. I found his dedication exceptional! Also to Maria, Jessica and Narda, with whom I dealt with at Head Office - thanks for your helpful insights and honesty.
Nigel Armstrong
07:45 31 Aug 20
My wife and I have just had a beautiful E1 Italian lift installed by the Liftshop. The sales rep Simon was a pleasure to deal with and was very helpful in personalising the lift for my wife's disability. He was happy to attend a number of meetings to get the location, size and fixtures correct, and had a number of lifts in the showroom to show possible finishings. The installation went very smoothly thanks to Troy and his assistant Ben who were very professional, always turned up when they said they would, and did not leave a scratch on our lounge room floor despite a huge number of parts being stored there. Darren gave us our orientation when the lift was ready and speedily came back with the answers to our questions.The proof is in the pudding - we have a very attractive and smooth operating lift! Many thanks to the team.
Jenny Zlendich
05:06 03 Aug 20
After spending quite some time researching lift suppliers in Western Australia we decided on The Lift Shop. Reasons being the prompt and informed service, high quality product and a very reasonably priced product when taking into consideration the quality and technology.We have had our lift in place for 6 months now and are extremely pleased with our decision.The lift looks great, in very functional as we have all our living areas upstairs we are using it more than we had anticipated and have been surprised at how economical it is to use.The staff - Simon, Kien, Vince, Troy and all office staff we fantastic. We would highly recommend at least a chat with these guys.We had our lift serviced today and as always the service staff were on time, professional and very tidy. Thanks Kris and Luke.
Chris Rose
01:55 29 Jun 20
Good value for money lift. Service has been excellent. Matt did the first service and made me feel that he was looking after my lift as if it was his own - he did a great job. Happy client and would recommend.
Jorge Mendes
01:28 26 Jun 20
Excellent service and very professional - a great looking quality product, easy to deal with staff and seamless installation. Handover and commissioning by Joe was very professionally handled with care and attention to safety - very happy to have selected the Lift ShopWe had our first service done today 26th June - Matt attended was prompt, very polite and carried our a very professional job - cleaning up and assisting us with a refresher demonstration on using the lift and it’s features - very happy we chose the Lift Shop
Howard Croxon
07:38 21 Jun 20
Well done to all the team at Lift Shop, Simon D, Darren M, Luke B, Vincent K and Mark J. they all worked well with us to get the job done in very professional manner. We are very pleased with the result!
Graeme Horsburgh
00:58 15 May 20
We have never had an issue with the Lift Shop. The service has been prompt and courteous. John, our regular serviceman, is efficient has always on time. He’s a good bloke to boot.We couldn’t be happier with the service provided by the Lift Shop.
john whittington
22:43 20 Apr 20
The finished product is excellent, both in appearance and performance.
Laura Oh
06:49 13 Apr 20
Our lift was recently finished, it has been a positive journey from start to finish. Simon who was our first contact, he gave us some great, affordable ideas and extremely helpful, with questions I had aling the way. The installers Darren, Troy, and Kien - tester, were also fantastic! Prompt, polite, clean and very helpful with questions and problem solving, as well as giving us advice with finishing the shaft.We love our lift and would not hesitate in recommending The Liftshop to anyone. Thank you guys see you at service time😊
scott fagan
08:13 07 Apr 20
The guys at the lift shop have just completed an installation on 10 Apartments that I recently handed over. All of their team had a solutions based mindset as we worked through each aspect of the build and the finished product was of a high quality.
john preuss
01:56 24 Mar 20
We had Liftshop retrofit a lift into an office building. The was difficult as you can imagine and the installers, Troy & Ben did a great job. The lift has now been in for 6 months and we are most pleased with the result. We have found that the staff of Liftshop are only too happy to assist with our queries. So in summary, Lift Shop did a great job for a good price and are only too happy to recommend them
Richard Collier
01:28 25 Feb 20
Decision made to purchase a lift from the Lift Shop. Our initial dealings with Lift Shop sales personnel (Tiffany), based in Brisbane were courteous with all queries promptly answered. Attention to detail and follow-up was a trademark which saw them stand-out from their competitors. Installing a lift into an existing home is not without its challenges, creating lift shaft remote of local installer support and guidance can quickly become a nightmare if not managed effectively. The building of a good working relationship between builder and installer is critical for a “happy ending” when installation day arrives. The lift installers (Trent & Steve) were professional in their approach from the outset and displayed a high degree of patience despite the obstacles put their way by external parties. Work area was always maintained clean and tidy, they displayed all the attributes of a well-disciplined, self-managed work team. Queries were answered promptly and/or followed up in a timely manner. Commissioning of system (Joe and Trent) has now been completed in a very professional manner, with knowledge transfer appropriate for user. As the new custodians we look forward to many years of trouble-free use and ongoing support as required.
Maria T
10:42 21 Feb 20
Requested a call out due to an issue with our lift on the Gold Coast. Response was prompt and efficient. Matt the technician who was sent out was well prepared for the job, efficient and conscientious. He was polite and respectful and bent over backwards to ensure he had things up and running before he left.If you need anything done from the Lift Shop, Matts the guy you want to ask for. Thanks Matt for resolving the issue with our lift.
Trent Meyers
23:17 06 Feb 20
Roger Dutton
06:15 31 Jan 20
Since being directed by our builder to contact the Lift Shop in Melbourne during the planning stages of our new home, our experience has been positive. From initially dealing with the sales people (Eric in particular) who provided us with all the lift options available to us, the installers and service people (John and Josh in particular), we have always been treated with respect and in a prompt and informative manner. We have lived in our home for over 3 years now and the lift has worked well and bee a great addition to the amenity of our home. For any people contemplating the installation of a lift into their existing or new home I recommend they visit their nearest Lift Shop.
Alex Kok
00:10 31 Jan 20
From beginning to end, the attention to detail is second to none. The team of installers are professional and work to a very high standard.I would have no hesitation in any way to recommend Liftshop for your residential property.With regard to backup service (even down in the southwest) they are very response and are quick to fix any issues you may have.Nice to see there are still companies out there that deliver on their promises.
Spiro Conomos
10:41 08 Jan 20
You were on time with delivery and worked in very well with my builder.Thanks. Oh, an the lift looks fantastic.
Phil Aitken
08:44 03 Jan 20
Timely and efficient service
Adrian Rosato
00:22 12 Dec 19
top quality item with great service. a real feature in the house.
Reece Bond
20:19 15 Nov 19
This was the first lift install which I have experienced. Dealing onsite with the installers was a pleasure, they were very professional and accommodated our need with working together to not only have the lift installed but also allow access to the lift shaft to complete the in detail project. All questions and concerns were explained in detail during and after install. The installers were also clean and tidy in the small area which they had to perform the install. I highly recommend them and look forward to working with them on the next project.Reece Bond.Tonic Projects
Adrian Boyd
05:29 20 May 19
We have had an all glass lift installed by Lift shop and are thrilled with the product.The whole process ran seamlessly from the discussions with Simon leading to a full specification and detailed drawings to the manufacture in Italy and through to the installation.Full marks to Kien, Troy and Vince who had the lift up and running seven days from delivery on site.
Colin Smartt
07:03 10 Sep 18
I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT
Alan Andrew
06:12 16 Jul 18
Having chosen the Lift Shop was a wise decision. The Lift Shop team exceeded our expectations with a smooth transition throughout. A big thank you to our salesperson, Simon, who sold himself as a friend and not a pushy sales person. He was extremely helpful, even when we asked silly questions. Anyone looking to install a lift, I highly recommend this company.
