We need to thank everyone who came to our aid from 8:30pm Friday night. We contacted the emergency line and they put us through to the technician Gary who Face Timed us to see if we could work out what was going on with our lift. So at the end, Gary sent out another technician (Luke) to the site, by this time it must've been 10pm Friday night. In the dark he tried his best to see what was happening to our lift. All the time Gary was on Face Time with Luke to brain storm the issue. They were unable to fix it there and then, because the lack of light. So then to our amazement Luke managed to get me up stairs to the main part of the house (as I am paraplegic). During this time Gary continued to keep us updated with progress of plan of attack and time frames and who was coming out to get this sorted.Then about 10am Saturday morning Jack and Tim showed up (it was 36*c+) and the start of a long weekend. If these guys didn't come I would have been trapped in my house for 5 days, until after the long weekend.You have know Idea how grateful my wife and I are. It would've been a very long miserable weekend for me if you hadn't of helped us out. You all worked so well together as a team. We wish you well.THANK YOU!!!!!!!!!!Darren and Teresa Sheens
04:08 21 Jan 21
Excellent service from start to finish , Very easy to deal with ,Install team very professional . Highly recommended , Many thanks to Nathan & Leigh
Anton Peter Boll
01:13 20 Jan 21
01:40 19 Jan 21
Lift installed early January by Todd awesome work and really easy to deal with, thank you liftshop
23:27 17 Jan 21
Daniel was very professional and provide sound advice.
19:59 14 Jan 21
Had a great experience with lift shop, very easy process from start to finishKarl the installer was extremely helpful and professional throughout the whole project providing us with everything we needed to ensure we achieved the best outcomeWould highly recommend using them again on future projects
03:08 14 Jan 21
Daniel from the Lift Shop service team just completed the regular Service at our property. He was on time, very professional and discussed and shared the areas requiring work with me before proceeding.Once he had completed the work he walked me through what had been completed and the areas that required further maintenance and provided simple and straightforward options for us. We really appreciated his manner and approach.I wouldn't hesitate to recommend Daniel or any of the team from Lift Shop who are always pleasant and courteous to deal with.
01:21 14 Jan 21
Good service and nice lift performance within 12 months we had it in.The two technicians who came in today, they simply know what they are doing, quick and professional
23:39 13 Jan 21
We're very happy with the quality of the lift we have installed and the service provided, in particular from John and Eris. A very professional and friendly outfit.
03:08 13 Jan 21
I am recommending the service and installation process at lift shop. John came out today to complete the first service. He had great tips on lift safety and operations.Very professional and very helpful.
01:47 12 Jan 21
Josh was very friendly and helpful. Always takes the time to explain. Excellent service and highly recommend
01:04 12 Jan 21
Once again Josh demonstrated his focus on client experience, asking of issues and listening. He was methodical and clean in his work.Upon completion, Josh explained the work he'd done, noting the need for extra time at next scheduled service to attend to the loss of hydraulic back pressure.It was a pleasure to have had Josh on-site today. Thank you Lift Shop
01:47 09 Jan 21
The Lift Shop have provided us with excellent technical support for more than 8 years . Matt recently performed a service on our lift. He was extremely professional and courteous and most importantly, very informed and competent.
01:58 08 Jan 21
During the design and planning stage Simon was most helpful with this tricky long-tail project, with excellent attention to detail to ensure the end result was exactly as planned. Mark and his installation team were professional and reliable, and communication was excellent. Darren and Vincent were very accommodating and worked cooperatively with the builder and us to complete a high quality installation. The end result is fantastic, and have no hesitation in providing a recommendation.
03:26 07 Jan 21
The Lift Shop staff have always been prompt and helpful with urgent issues as well as service bookings. Josh in particular has been great with communicating, swift with attendance and helpful with problem solving issues and been involved in "rescuing" us a few times now!
21:56 06 Jan 21
josh did an awesome job as always! josh is always thorough, courteous and professional.
01:31 06 Jan 21
Excellent lift company.Josh our technition is always courteous and respectful of our home.It's reassuring to know that our lift is being professionally maintained.Thanks to the whole Melbourne Liftshop Team.
00:58 05 Jan 21
Unit 2 307 Hawthorn Road, Caulfield South-Dear SirsYour service man John was here today.What a gentleman he is.He carried out his work extremely thoroughly and checked into every nook and cranny of the lift to ensure it will work perfectly.He is a great ambassador for your firm.!!Many thanks for the great serviceSue
07:00 31 Dec 20
No matter what time of the day or night that our lift decides to take a holiday, the amazing people at the Lift Shop are always happy to assist. I rang for help yesterday afternoon, and Daniel arrived at 8:30am this morning. He has visited our home previously, and is polite, knowledgable and capable. Daniel restored the lift with great care, as the equipment is older technology and requires the very best of maintenance. Thank you Daniel and the Lift Shop team for looking after our family at this busy time of year.
06:07 31 Dec 20
Daniel from Lift Shop serviced our home lift today and I could not be happier with his prompt on time arrival, servicing efficiency, professionalism, politeness and assistance in answering my safety questions. This is our first property with a lift and I appreciate him helping me to understand the mechanics so that I can help to ensure my children (aged 8-12) would be confident to troubleshoot any problem they might encounter if they were in it alone, peace of mind is priceless.
02:37 31 Dec 20
Thanks to the Lift Shop for their patience in arranging a time for a Service man to service my lift. I must say - they are very thorough and keep an eye on service dates for me.Josh Hawkins came to visit us this morning, to service the lift. He is always willing to go above and beyond a normal service call, and explains everything in detail. Thanks Josh!Josh was very helpful and gave me good advice re installing a GSM unit, which apparently should be done before I change over to NBN. He's very good at Customer Service!24/6/46 Josh and Andrew arrived this morning and immediately asked if I would like them to wear masks - which they did. They also offered 2 bottles of Sanitiser. I was very impressed with the protection offered to keep me safe. Very pleasant gentlemen!
06:24 29 Dec 20
Arrived on time, professionally dealt with the lift problem and fully explained its operation. Would recommend.
01:31 29 Dec 20
Josh the technician was a absolute champion and lift ship team has been great. 2 years on and lift has been best investment.
02:48 24 Dec 20
Robert has been very efficient fixing our lift .
04:37 23 Dec 20
We have just had an exterior mobility lift installed by the Lift Shop in Perth.We were very impressed with the advice and help we received from Simon, the Sales and Design Manager.The 2 Technicians who installed the lift (Darren and Troy) were outstanding. They arrived on time every morning, worked meticulously during the day, cleared up the site before they left each night and finished the installation exactly on time.The Supervisor, Kien, and Chris were very helpful in the handover of the Lift.The co-operation between Lift Shop and our Builder was excellent.Can highly recommend Lift Shop, Perth.It is now 2 years since we had our lift installed and we are very happy with it.The maintenance has been done each 6 months by Kristopher Lynn who is an excellent technician. Kris is always punctual, friendly and very careful - he is a pleasure to deal with.
04:35 23 Dec 20
04:23 19 Dec 20
The service support from Liftshop is excellent. I would particularly like to call out John Waltrich for his extremely thorough and helpful work on maintaining our lift.Also a callout to Eris for her prompt and courteous help in coordinating the maintenance service.Thanks.
01:44 19 Dec 20
The entire team at Lift Shop were successful in delivering another exceptional product. From Nathan in sales through to Dave who carried out the installation there was never a problem. A collaborative effort throughout the build ensured the lift was delivered on time. The attention to detail was excellent and the finished product speaks for itself! Thanks Lift Shop.
11:04 18 Dec 20
The LiftShop have been great to deal with during and after our install. After 5 years of use, it’s still as good as day 1! Josh in particular has gone out of his way during our annual servicing, to look into all of our queries and feedback.
04:57 18 Dec 20
Just had the Q1 Lift installed by Jack P and Lucas and I am very impressed. They’re attitude was very profession and they were two great young lads to talk to. They drove 7 hours down from Sydney to get this done and did so in no time.Also a big thanks to Lucy in the office for organising it all and answering any and all questions I had. She’s a bloody legend 👍🏼I’ll recommend these guys to anyone, best in the business.Cheers again.
04:30 18 Dec 20
03:59 18 Dec 20
Josh from the Lift Shop Team came to service our lift. He arrived precisely at the designated time, was extremely polite and helpful. He patiently took me through some key aspects of the lift, very knowledgeable and explained in simple terms the workings of it. He also went above and beyond to source information on a specialised lift for another residence.
03:34 18 Dec 20
Helped me fixed all my troubles and problems with my lift. Was vet kind and well spoken. Would 100% call them again and recommend them to everyone.
Robert W. Chapman
03:25 18 Dec 20
Hi Nathan,Lift looks great and works well. The lift does travel unexpectedly quicker and than we have personally experienced at other private homes who have used different companies.Karen and I are very pleased we chose Lift Shop.Thank youDavid was an excellent installer who fitted in extremely well with everyone; Great worker and very attentive.He is coming again today, Thursday 17th for a final check as he explained the lift mechanism would settle and may need further fine tuning which appears to have happened with us shifting our stored boxes back in yesterday.You are very welcome to visit us if you are in our area or give our names as a reference.Have a Merry Xmas and stay safe in 2021.Robert and Karen
00:33 18 Dec 20
Final product is excellent. Jack C and Luke were fantastic with the installation and tutorial.
22:22 17 Dec 20
Our lift was serviced by Daniel and he installed the phone unit which was no easy job. He is professional, knowledgeable and a pleasure to work with. Would highly recommend using the lift shop and Daniel for all your needs.
Bernadette De Corte
09:22 17 Dec 20
We created a multi-generational house as we are older with younger children.We looked at a number of options but were so pleased to find The Liftshop in Richmond.The experience was outstanding from first contact to service.I love the Art Deco ceiling of our very elegant lift.I particularly would like to give a Shout Out to Ian Coutts, sales person, and Joshua Hawkins who services our lift.Joshua is always very polite, responsive, courteous and explains matters very well. Even during Covid19 lock-up, Joshua came with a large mask on and did his job outstandingly so. The Lifshop servicing is an essential service.We would not hesitate ta moment o recommend The Liftshop and its people.Our wonderful builder, Ian Scarpa from Scarpa Developments enjoyed working with the installers and loves The Liftshop also as lifts get serviced locally.Wonderful product, love it.Five stars from us.Bernadette and Robert KING, Moonee Ponds
09:15 17 Dec 20
Jack C and Luke just installed our new Lift at Deniliquin Rams and the service was second to none. I would recommend these 2 guys to anyoneGreat work fellas
08:04 17 Dec 20
Could do without the lift.Very satisfied with the lift & 'Lift Shop' servicingGood price, prompt installation & effective co-ordination with our builder ( re design, provision of lift requirements, provision of storage)
03:38 17 Dec 20
The Lift Shop Melbourne are great and extremely knowledgeable. Josh is lovely to deal with and always on time.
01:52 17 Dec 20
John carried out a service on our lift Monday 14 Dec 2020. We found him very careful and attentive and would recommend him again.
01:44 17 Dec 20
John Cummings frim lift shop and the lift shop service team repaired our lift today and did a fantastic job, very professional services and repair. Highly recommend.
01:27 17 Dec 20
01:08 17 Dec 20
Great quality lift and service provided. Wouldn’t go anywhere else for a residential lift. We have had it serviced by Daniel who is always very thorough and professional.
22:35 16 Dec 20
Adam Grove attended the regular service for our lift today. He is a patient technician. Very thorough and professional lift service.
03:55 16 Dec 20
From installation of our lift by the Lift Shop to the regular servicing of same; I cannot find fault. The whole team are most friendly and helpful and the office always tries arrange servicing to suit my times. Daniel was here today and has come on a regular basis to service and repair my lift. He is always, on time, has a smile on the dial and does a great job. You have a great team Lift Shop.
00:20 16 Dec 20
Adam Groves serviced the lift and he is very professional and friendly.
20:07 15 Dec 20
Lift shop did a great job installing a beautiful lift for us at Burwood rd! Jackson and Tod where extremely professional and efficient! Great to deal with in every sense of the word, we certainly look forward to working with them again! Keep up the good work guys
11:03 15 Dec 20
John Cummings and the Liftshop Service Team were great. Would highly recommended.
08:22 15 Dec 20
We were totally happy with Lift Shop. We dealt with Adam who was fantastic & thorough from start to finish. Lucy was exceptional in letting us know everything. The installers Carl & Nathan were brilliant and went above & beyond. Even after the lift was installed Carl was prompt in answering questions from us. Would highly recommend this company, totally professional & on time with everything they promised.
02:08 15 Dec 20
John Cummings has been fixing our lift for a while now and he always does so with the upmost pace and with a smile on his face. Always courteous and professional , as he cleans and fine tunes the lift. I would gladly recommend his service to anyone in need of a specialist.
04:32 14 Dec 20
We have a lift that needed an upgrade so Mark sent out 2 very nice and well mannered young men who attended to to the matter very quickly, while they were do the job the safety nodule failed ( fortunately not after they left) it saved us another call out fee and no one was trapped in the lift. This was attended to the next day free of charge as we are still under warranty by another very nice young man.
00:45 14 Dec 20
We had a lift installed at our residence a number of years ago.Each year a technician is sent to service our lift.We are very pleased with professionalism, and thorough knowledge of equipment and exceptional work of John Cummings. Thank you John.In fact we have asked that John service our lift each and every yearly service.RegardsShahnaz
00:03 14 Dec 20
We would highly recommend the Lift Shop. It was a great pleasure dealing with Brendon as he was courteous, helpful and extremely knowledgable about their products. We are very happy with the installation and after sales service. The staff were very professional and we were delighted that the project ran smoothly and on time.Thank you Brendon, Luke, John and Team.
07:47 11 Dec 20
Just had our new lift installed by Lee and handed over by David. Very happy with the professional installation and how well it all works. Great job guys, thanks!
02:34 11 Dec 20
Great lift and good service, final touch and handover by Kris was good.
22:46 10 Dec 20
Daniel arrived on time today and did a very thorough and complete service. Some potential problems were found early and we are very grateful for Daniels efficiency. Daniel is very well mannered, courteous and efficient. Thanks again Daniel. Cheers Simon Moore Balmain Sydney.
21:09 10 Dec 20
We have had a lift installed for two years. Infrequently, we have had need of service and the response has always been excellent. we would particularly note Daniel as a problem solver - very much appreciated.
01:16 09 Dec 20
Josh was a informative technician with outstanding customer service skills.Josh is great representative for the lift shop.
00:54 09 Dec 20
The lift shop team in Melbourne has been excellent to deal with through the years we’ve dealt with them, josh and john from the service division are experts at there job and delightful to deal with to
23:24 08 Dec 20
Josh and Lift shop were great today.Very good service from them
21:33 07 Dec 20
Josh was a friendly technician and paid great attention to details. He was very helpful with explaining things.
04:52 07 Dec 20
We had an issue with our lift and Daniel came to fix this issue, he found 2 other potential problems and went beyond what I expected and managed to repair and replace all issues in one day. Very professional and efficient! Thanks
09:28 06 Dec 20
06:15 04 Dec 20
Visitors not used to our lift upset it. I called Paul outside of business hours and he picked up straight away, listened to the problem, instructed me on the fix, made sure it was working again and off he went. Can't ask for more than that for professional support. How often can you get that sort of service these days ?
01:07 04 Dec 20
John arrived on time, did a thorough check of the lift and mechanics, and instructed me on the cleaning and protection of the door cutout loop which had shown signs of corrosion on one pin. If you had 10 stars I would have given him the ten.
00:57 04 Dec 20
We have used Lift Shop for our home for years. Their service is always first class and the technicians terrific. Highly recommended.
11:41 03 Dec 20
Josh has been our lift tech for 3 years and has always been excellent with service and reliability.Would highly recommend.
07:16 03 Dec 20
Our Q1 lift installation was completed yesterday, in Melbourne, and were thrilled. Perfect for our needs and we appreciate all thee safety features , assistance and expert advice given to make this choice.Thanks Lucy for hurrying this along -- medical reasons for us.The lift installers Jay and Jack P. were brilliant , very professional with a great work ethic and sense of pride in a job well done The hand over was very comprehensive so all in all 100% recommendation for the Lift Shop Thank you.
05:20 03 Dec 20
Thanks to John Cummings and the Lift Shop service team for everything they do to service our school lift. Their professional and honest service is always appreciated.
03:54 03 Dec 20
Service call by Daniel just finished. Excellent service
08:30 02 Dec 20
Josh was very attentive to my needs and provided speedy service in a timely manner.
21:01 01 Dec 20
Josh from the Liftshop Melbourne team has serviced my lift a few times and gives unbeatable service every time.very happy customer!
05:33 01 Dec 20
00:30 29 Nov 20
07:01 27 Nov 20
Oli came and sorted our lift this week. He was very professional and efficient.
03:23 27 Nov 20
Oliver and Dylan were fab! Quick, thorough and unobtrusive. And great senses of humour.
01:40 27 Nov 20
We went to several lift companies, we found the lift shop to be far superior than the rest. We were quoted similar pricing with the other companiesWe found that the lift shop had a better product compared to the others. The other companies had a tinny product, we found the lift at the Lift shop to be sturdy and strong.If you are interested in a lift for company or personal use. I would recommend the Lift shop. Seriously do your self a favour and go see them. Custom service 10/10.
22:35 26 Nov 20
Josh was lovely to deal with from the start. He explained what he was doing, why and how. Both times he said he would be here, he kept his word and I for one really appreciate that from a service person.
10:15 26 Nov 20
04:17 26 Nov 20
The Lift Shop Melbourne Team & Service agent Josh are highly professional and deliver quality service. Josh is so respectful and polite and explains everything in detail. Very happy customer.
03:01 26 Nov 20
Thank you to Oliver and Dylan for a great service.
00:30 26 Nov 20
Had Brett and Nathan for the install of our lift for Martin Builders in Newhaven Phillip island. I am the site foreman and have been impressed with the way nothing was to hard. Worked in well considering the site was very busy.Glenn Jobe.
23:34 25 Nov 20
Joshua was exceptional at explaining the safety features and went out of his way to show my mum what to do in an emergency, thankyou Joshua I now have a better understanding.
11:35 25 Nov 20
We wanted to build our dream home and we particularly wanted an elegant elevator. We shopped around at various lift companies, but as soon as we saw the huge range of luxury lift cars at the Lift Shop, we knew we were in the right place. We spent many hours at the Lift Shop, and the staff eventually helped us to design a quite unique, luxurious lift.Some time passed whilst the house was being built, but the Lift Shop were always in the background, drawing up detailed plans for the builder to follow, including design of the lift shaft, entry points for cables etc.A few months before completion, one of the Lift Shop team came to our home to confirm all measurements of the lift shaft were exact to the mm.Finally the time came for the lift to be installed. Two Lift Shop employees took over a week to instal the necessary equipment and assemble the lift car. Then about 2 weeks after we finally moved in, the Lift Shop people came back to commission the lift, which surprisingly took the whole day, such was their attention to detail.And then, our lift was complete. I was totally blown away by the futuristic, sleek elegance of the lift, and the smooth, quiet motion was everything we could have hoped for. We have the most spectacular lift, one which would not be out of place in a 5 star hotel.We use the lift constantly, still in disbelief that we have the most amazing, stylish piece of equipment in the whole house. The lift is now the talking point of the house and we absolutely love it.Thank you Lift Shop - you exceeded all our expectations!Margaret & Alan Lewis
07:07 25 Nov 20
Had our first lift service, Kris was very professional ,polite and didn't mind my Dog's .Very helpful and informative with Telstra requirements.
06:11 25 Nov 20
We had Daniel attend today and he was on time, fast, efficient, and very clear in his explanation of the work performed. Very pleased with the service.
Homebush Medical & Dental Centre
05:15 25 Nov 20
John from Lift Shop was very professionals, punctual, honest and hard working. He ensured that the job was completed to a high standard and I was very pleased with his service. Thoroughly recommend for anyone requesting lift services!
04:55 25 Nov 20
Daniel was very professional and fixed the lift issues promptly
06:36 23 Nov 20
Great product. Many thanks to Lucy who provided exceptional service!
05:43 23 Nov 20
Daniel from Lift Shop in Sydney is professional and excellent at his trade. He is able to fix problems quickly. Daniel and has done a great job over many years I have been dealing with him, a credit to Lift Shop.
23:22 19 Nov 20
Josh is a pleasure to employ. Great personality. He is efficient and has terrific knowledge of our lift. If there's a problem he works it out in seconds and doesn't leave till it's fixed.Cheers, Russell.Patterson Lakes.
02:01 17 Nov 20
Hamish and Tarika
05:01 16 Nov 20
I have used Liftshop Melbourne to service our elevator for almost 5 years now and I have found them, especially the Josh the technician to be amenable to my requests and very professional. Our elevator gets serviced regularly and they are quite, clean and leave the area tidy and are respectful of our property as we have dogs and children running around.
03:57 16 Nov 20
We had a beautiful glass Italian Lift installed last year by the team at Lift Shop. We especially commend Kris Lynn for his attention to detail and courtesy dealing with us. There have been a few problems associated with the weight of the rimless glass doors with adjustments having to be made, but apart from that we are really happy with the end result. Thank you Kris.
02:20 16 Nov 20
Our experience with the lift shop has been an incredibly positive and remarkable one. From our initial engagement with Ian Coutts from sales & design, to final stages of installation and commissioning of the lift with John & Josh, their accuracy and work ethic has been diligent and professional throughout, and the lift quality and functionality itself is phenomenal.
06:15 13 Nov 20
Stephen Harriot and Arno Ferrero, have been very professional and our lift look and functions great. Good job well done
23:31 12 Nov 20
05:27 11 Nov 20
If you require a lift for either a high spec home, commercial showroom or business, then The LiftShop is the only place I would recommend.As a project manager for a medium size builder, we vet everything, totally dissecting it from the perspective of quality, service, price, and overall implementation. Liftshop nailed all of those categories and worked hard to provide a turnkey solution right down to payment and shipping/storage logistics at no added expense. Personally I am a firm believer in price not being everything and yet Liftshop scored with not only the BEST product in the industry (leading technology) but also beating an inferior elevator on price also. If you desire Ducati at Honda pricing, then give them a call.Firstly, I never award 5 stars because thats perfection and nobody meets that standard but what the hell, let's call it a typo and truly deserved.As far as service goes, our company was looked after by Simon Dowding the WA State Manager who excels on every level. Not only is he efficient, polite and honest but the entire approach was seamless. No hidden costs, no funny business or half truths, just the product (which speaks for itself) paired with transparent pricing. Simon is old world service and follows through long after the deal is done. I won't mention any names but some of their competitors were atrocious by comparison. Nobody else came close.In Germany, we have a saying....."the fish always stinks from the head". That is NOT the case here. Liftshop all the way across Australia and back to Europe seems to be run by good people who live/work by old world ethos of quality product matched with putting the client first. Thus far we have interacted with staff beyond WA, site managers/tech and into accounts, all of them proving extremely amiable.A notable mention also were the installers and supervisors (Ben Martion Darren Morton and Mark Johnston) who are incredibly helpful and polite. We had to access their reservoir of knowledge constantly along the way. Maria in accounts was very patient.We will use them again!Distinto Homes
05:19 10 Nov 20
I had the pleasure of having Lift Shop supply and install a lift for a Residential property we were building.Lucy Connell and the team made the whole process seamless and they were a pleasure to work with. Happy to work with them again anytime!
23:19 08 Nov 20
I think from the very first time we met with the sales people from this company, I felt we were in good hands. The lift was installed without any problems, and it looks and feels really solid. Service calls are just easy, nothing is a problem, and if I call for support, office people are really nice, and someone either calls me back immediately, or they send someone out really quickly, which is what you'd want, given it's a lift! I always feel confident using it, as did my husband who used it without any help when he was in a wheelchair and then on crutches. We had a decal put on the inside walls of the lift, and we think it looks pretty amazing! All round, I highly recommend Lift Shop if you're thinking about getting a lift.
04:28 06 Nov 20
From the day we commissioned our lift in our new home, The Lift Shop have been efficient & professional. Eris contacts us promptly for service calls, and help when needed. Always happy to deal with John for our yearly service.
22:34 04 Nov 20
Bret and Nick did an amazing job installing 2 lifts at my Brighton project, would definitely use lift shop again.
06:41 30 Oct 20
installing a lift is a complexed procedure , retro fits in particular which is the type that we installed the process was made easy by the professional of lift shop and would like to thank simon for helping to design and facilitating the lift and mark for programming the works on time communicating to installers cameron and troy helping us push the project to the best outcome and darren for supervision who was always available to discuss any issue well done to lift shop cheers
02:50 29 Oct 20
Very professional business. Came to complete first service and replaced damaged panels
00:32 27 Oct 20
09:22 24 Oct 20
Quality and competetive
22:30 20 Oct 20
Can't speak highly enough of the on time, knowledgeable and helpful technician that attended to rectify a problem and service our lift. In addition to conducting the repairs and servicing, Josh ran us through the operation, safety mechanisms and helpful hints for us. This was most useful as both my partner and I are mechanically inept!!. Thanks so much Josh and The Lift Shop!
07:15 17 Oct 20
We have had a Lift Shop Lift installed in our new home to future proof us as we age .We are extremely happy with our choice and would like to thank Simon in sales ,Darren and his team in installations and the office staff for all their assistance.We highly recommend the company and team to any future customers considering purchasing a lift.
22:46 12 Oct 20
Josh Hawkins has been our lift technician for quite sometime and this far we’ve had professionalism, on time service every time and he is always willing to help with any matters.Great lift company!Highly recommend
01:08 02 Oct 20
Josh was our service technician this morning.He was very pleasant , courteous , very patient and professional. He explained everything with a lovely smile . I’d love to have him every time for our regular service if his schedule permits.I think he is a great asset to your company .I would recommend your company for everyone I know after I have dealt with Josh.Mary Hanna
13:59 27 Sep 20
09:17 26 Sep 20
Josh has done a great job, very satisfied!
05:01 25 Sep 20
We have had no significant problems with the lift so far after 2 yrs.
03:21 25 Sep 20
06:18 04 Sep 20
Thanks for a great experience. From Simon who took me to see the lifts already installed and working, to Darren who helped me with getting the shaft ready and then Troy, Ben and Luke who installed the the thing. All honest, up front and helpful. I must say that a special thanks goes to Troy who is a perfectionist and left the job in a pristine state. I found his dedication exceptional! Also to Maria, Jessica and Narda, with whom I dealt with at Head Office - thanks for your helpful insights and honesty.
07:45 31 Aug 20
My wife and I have just had a beautiful E1 Italian lift installed by the Liftshop. The sales rep Simon was a pleasure to deal with and was very helpful in personalising the lift for my wife's disability. He was happy to attend a number of meetings to get the location, size and fixtures correct, and had a number of lifts in the showroom to show possible finishings. The installation went very smoothly thanks to Troy and his assistant Ben who were very professional, always turned up when they said they would, and did not leave a scratch on our lounge room floor despite a huge number of parts being stored there. Darren gave us our orientation when the lift was ready and speedily came back with the answers to our questions.The proof is in the pudding - we have a very attractive and smooth operating lift! Many thanks to the team.
05:06 03 Aug 20
After spending quite some time researching lift suppliers in Western Australia we decided on The Lift Shop. Reasons being the prompt and informed service, high quality product and a very reasonably priced product when taking into consideration the quality and technology.We have had our lift in place for 6 months now and are extremely pleased with our decision.The lift looks great, in very functional as we have all our living areas upstairs we are using it more than we had anticipated and have been surprised at how economical it is to use.The staff - Simon, Kien, Vince, Troy and all office staff we fantastic. We would highly recommend at least a chat with these guys.We had our lift serviced today and as always the service staff were on time, professional and very tidy. Thanks Kris and Luke.
01:55 29 Jun 20
Good value for money lift. Service has been excellent. Matt did the first service and made me feel that he was looking after my lift as if it was his own - he did a great job. Happy client and would recommend.
01:28 26 Jun 20
Excellent service and very professional - a great looking quality product, easy to deal with staff and seamless installation. Handover and commissioning by Joe was very professionally handled with care and attention to safety - very happy to have selected the Lift ShopWe had our first service done today 26th June - Matt attended was prompt, very polite and carried our a very professional job - cleaning up and assisting us with a refresher demonstration on using the lift and it’s features - very happy we chose the Lift Shop
07:38 21 Jun 20
Well done to all the team at Lift Shop, Simon D, Darren M, Luke B, Vincent K and Mark J. they all worked well with us to get the job done in very professional manner. We are very pleased with the result!
00:58 15 May 20
We have never had an issue with the Lift Shop. The service has been prompt and courteous. John, our regular serviceman, is efficient has always on time. He’s a good bloke to boot.We couldn’t be happier with the service provided by the Lift Shop.
22:43 20 Apr 20
The finished product is excellent, both in appearance and performance.
06:49 13 Apr 20
Our lift was recently finished, it has been a positive journey from start to finish. Simon who was our first contact, he gave us some great, affordable ideas and extremely helpful, with questions I had aling the way. The installers Darren, Troy, and Kien - tester, were also fantastic! Prompt, polite, clean and very helpful with questions and problem solving, as well as giving us advice with finishing the shaft.We love our lift and would not hesitate in recommending The Liftshop to anyone. Thank you guys see you at service time😊
08:13 07 Apr 20
The guys at the lift shop have just completed an installation on 10 Apartments that I recently handed over. All of their team had a solutions based mindset as we worked through each aspect of the build and the finished product was of a high quality.
01:56 24 Mar 20
We had Liftshop retrofit a lift into an office building. The was difficult as you can imagine and the installers, Troy & Ben did a great job. The lift has now been in for 6 months and we are most pleased with the result. We have found that the staff of Liftshop are only too happy to assist with our queries. So in summary, Lift Shop did a great job for a good price and are only too happy to recommend them
01:28 25 Feb 20
Decision made to purchase a lift from the Lift Shop. Our initial dealings with Lift Shop sales personnel (Tiffany), based in Brisbane were courteous with all queries promptly answered. Attention to detail and follow-up was a trademark which saw them stand-out from their competitors. Installing a lift into an existing home is not without its challenges, creating lift shaft remote of local installer support and guidance can quickly become a nightmare if not managed effectively. The building of a good working relationship between builder and installer is critical for a “happy ending” when installation day arrives. The lift installers (Trent & Steve) were professional in their approach from the outset and displayed a high degree of patience despite the obstacles put their way by external parties. Work area was always maintained clean and tidy, they displayed all the attributes of a well-disciplined, self-managed work team. Queries were answered promptly and/or followed up in a timely manner. Commissioning of system (Joe and Trent) has now been completed in a very professional manner, with knowledge transfer appropriate for user. As the new custodians we look forward to many years of trouble-free use and ongoing support as required.
10:42 21 Feb 20
Requested a call out due to an issue with our lift on the Gold Coast. Response was prompt and efficient. Matt the technician who was sent out was well prepared for the job, efficient and conscientious. He was polite and respectful and bent over backwards to ensure he had things up and running before he left.If you need anything done from the Lift Shop, Matts the guy you want to ask for. Thanks Matt for resolving the issue with our lift.
23:17 06 Feb 20
06:15 31 Jan 20
Since being directed by our builder to contact the Lift Shop in Melbourne during the planning stages of our new home, our experience has been positive. From initially dealing with the sales people (Eric in particular) who provided us with all the lift options available to us, the installers and service people (John and Josh in particular), we have always been treated with respect and in a prompt and informative manner. We have lived in our home for over 3 years now and the lift has worked well and bee a great addition to the amenity of our home. For any people contemplating the installation of a lift into their existing or new home I recommend they visit their nearest Lift Shop.
00:10 31 Jan 20
From beginning to end, the attention to detail is second to none. The team of installers are professional and work to a very high standard.I would have no hesitation in any way to recommend Liftshop for your residential property.With regard to backup service (even down in the southwest) they are very response and are quick to fix any issues you may have.Nice to see there are still companies out there that deliver on their promises.
10:41 08 Jan 20
You were on time with delivery and worked in very well with my builder.Thanks. Oh, an the lift looks fantastic.
08:44 03 Jan 20
Timely and efficient service
00:22 12 Dec 19
top quality item with great service. a real feature in the house.
20:19 15 Nov 19
This was the first lift install which I have experienced. Dealing onsite with the installers was a pleasure, they were very professional and accommodated our need with working together to not only have the lift installed but also allow access to the lift shaft to complete the in detail project. All questions and concerns were explained in detail during and after install. The installers were also clean and tidy in the small area which they had to perform the install. I highly recommend them and look forward to working with them on the next project.Reece Bond.Tonic Projects
05:29 20 May 19
We have had an all glass lift installed by Lift shop and are thrilled with the product.The whole process ran seamlessly from the discussions with Simon leading to a full specification and detailed drawings to the manufacture in Italy and through to the installation.Full marks to Kien, Troy and Vince who had the lift up and running seven days from delivery on site.
07:03 10 Sep 18
I AM PLEASED TO MAKE IT KNOWN TO ANYONE THINKING OF EITHER INCLUDING A LIFT IN A NEW BUILD OR LIKE US HAVING ONE RETROFITTED - THAT THE EXPERIENCE WE HAVE HAD WITH THE " LIFT SHOP " HAS BEEN AS GOOD AS IT GETS - FROM THE INITIAL DECISION TO THE CONTRACT AND THEN THE INSTALLATION AND HANDOVER.EVERYTHING WE WERE PROMISED HAS BEEN DELIVERED - ITS A FIRST CLASS JOB AND WE ARE ABSOLUTELY THRILLED WITH IT.WE RECOMMEND THE LIFT SHOP 100%.COLIN SMARTT
06:12 16 Jul 18
Having chosen the Lift Shop was a wise decision. The Lift Shop team exceeded our expectations with a smooth transition throughout. A big thank you to our salesperson, Simon, who sold himself as a friend and not a pushy sales person. He was extremely helpful, even when we asked silly questions. Anyone looking to install a lift, I highly recommend this company.