Guidance On Purchasing
Eventually, you will decide "We plan to put in a lift" and for the uninitiated this is when it gets difficult. Why select us.
Below is a series of articles that will help your education, and your education will keep you safe and sensible through a process that is sometimes unnecessarily complex. Purchasing a lift should not be difficult nor frightening - this is simply fact.
The residential lift industry, like many industries is made up of many different suppliers and some of those will attempt to exploit customers' naivety or lack of knowledge or time. The buyer beware concept is standard practice, (it's the fine print that hurts usually - think Telephone companies and how they make comparing like with like very difficult - Fix the Fine Print Policy)
If you require further confirmation, please don't hesitate to contact us. We already have a very large number of architects, builders and accessibility consultants who regularly call us to discuss their lift requirements and the possibilities with their unique situation.
General Guidance
It's not complex to purchase a lift. Simply consult with our professionals, follow the steps and you will be surprised at how easy the whole process actually is.
In 1996, when our senior managers were employed by Schindler Lifts (their subsidiary Deve) purchasing a lift was a reasonably complex process and puzzling for some.
When opening the retail lift company in 2002, the name LiftShop was chosen to highlight that it was now easy to purchase and install a lift for your home.
So as to answer the question, where do I buy a lift? At LiftShop.
Purchase Guide
Steps to Puchasing a Lift
- Research the kind of lifts available (you will be amazed)
- Define your needs - confirm requirements
- Consider the potential companies who can satisfy your needs
- Test the lifts and make sure you understand the true costs of the proposed solution
- Imagine a partnership with your lift company ?think long term
- Imagine how the lift will look and perform ?think long term
- Select your lift supplier
- Confirm your design layout
- Confirm your finishes selections
- Confirm your contractual rights
- If you selected us, that’s the final step - we take care of the rest and we will liaise with your builder and architect
The Facts Of Modern Life
"BUYER BEWARE" is an established principal. The Global Financial Crisis has hurt many (and some importers quite badly, due to poor fiscal management strategies). Some companies in the residential lift industry are desperately trying to recover substantial losses. And are therefore acting in ways that may exploit customers' naivety or lack of knowledge or lack of time.
Our fine print fix policy helps deal with this challenge
Issues to consider - P1 and P2
In relation to the building space
- Impact of the headroom
- Available shaft space, and how much lift car size will be achieved in relation to the lift shaft size. What is the most economical fit.
- Floor loads
In relation to the building appearance and the gate at the top landing
- Is the gate required. If the travel is less than the standard requires then you can do without the top gate.
- Which way will the gate swing
- Where will the landing call buttons be located
In relation to the platform
- How will it look
- Quality of the interiors is a major issue and they should be inspected
Click here to read more...
In relation to approvals
- Is the product approved for use in Australia
- What section of the Australian lift code is the lift being offered to comply with and is my building certifier comfortable with the proposed solution
- Is it permitted to install a platform smaller than the 1120 x1400 required in the BCA
In relation to the alternatives
- Comparing apples with apples can be incredibly difficult in this industry
- Where is it manufactured
- What is really being offered, compliance, pit depth, load bearing wall and floor requirements
- Power requirements
- Power failure impact
- Can the alternative be trusted (what is their trading history)
- Do they deliver on time (check references)
- What does it REALLY COST
In relation to the after sales experience (service and maintenance)
- How long is the warranty and does the supplier provide comprehensive maintenance during the warranty period
- What is the company's service performance like, have you checked references
- What is the ongoing service and maintenance cost (this can be substantial)
- What is the recommended and required level of servicing for the product
- Are sensible service contracts available
- What are the running costs
- What will happen in the unlikely event of a trapped passenger
In relation to the environment
- What is the power consumption
- Does this require single or 3-phase (a more expensive form of power, to install and run)
- What is the noise impact of the drive mechanism
- What is the visual impact