The Residential Lift Market is Competitive

So When Deciding on a Supplier, it's Important to Ignore the Claims and Demand the Proof!

Not everyone can deliver the best residential lifts. There are a number of important things to consider.

Time Frame:
The project takes time and then the lift is in service for decades

Relationship:
This is a joint venture between the property owner, the builder and your lift company followed by a long term service relationship

Project Control:
A large complex project is best managed through outstanding and modern IT based systems. To ensure on-time, correct and reliable delivery

Long Term View:
A working machine attached to the property requires long term after sales support (spare parts & skilled labour)

Specialised Help

Sales and Design
Meet with our sales and design consultants to plan your project in the comfort of our showrooms where you can try our lifts

Construction
Our coordination staff and TRIP system will remind you and support you to help eliminate mistakes and avoid missing important milestones

Service and Maintenance
Our large spare parts warehouse, network of technicians, large modern fleet and the latest technology combine to provide a pleasant, low cost, after sales experience

At Lift Shop we pride ourselves on taking what is a complex engineering product and turning it into easy-to-understand language and a hassle-free, professional project

We have dedicated professionals to help you at every stage.

Lift Shop utilises the latest technologies and management tools. At any time, you can login to our system, obtain your drawings, contracts, specifications and note the status of your order and the history of your lift project.

TRIP – Tracking, Reporting, Informing and Planning

Unique 24/7 Online Tracking System

TRIP is our online, live custom software package designed to make managing Lift Shop projects even easier and more streamlined. Through TRIP, all project details are available from a single source that can be accessed 24/7 in real time, making it easy and convenient to review drawings, specification, contracts, scope of work details, installation timelines and milestones, key account information and service details.

This Australian residential lift industry innovation also provides automated reminders and an integrated network, so that like our technicians, our customers are fully up-to-date on their system status at any given time

Recently, Lift Shop also introduced iTRIP to ensure customers and staff can manage their lift projects conveniently and securely anytime, anywhere

Service and Maintenance

Our large spare parts warehouse, network of technicians, large modern fleet and the latest technology combine to provide a pleasant, low cost, after-sales experience for the life of your Lift Shop Lift.

Sydney's Service Fleet (2008)

Warranty and Service

For asset protection, the service relationship continues long after the builder has left your site. Our lifts are supplied with generous warranty packages (one to ten years), subject to regular maintenance.

Melbourne's Service Fleet (2010)

Preventative service and maintenance

Like motor vehicles and other engineering marvels, lifts require routine servicing. To ensure lifts are running at peak performance, all our service customers enjoy:

• Low rates and discounted rates
• Full service in accordance with industry, WorkCover and Work Safe Authority requirements
• Routine, hassle-free maintenance with minimal downtime
• Inclusion of minor and routine parts

In the rare and unfortunate case of a stoppage or breakdown, Lift Shop provides a 24-hour call-out service with qualified technicians on standby. We don't make customers wait - calls are attended to promptly.